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Betten Honda

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.5
541 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 541 reviews

June 11, 2026

Trina was helpful, friendly, courteous, and professional. I was pleased with the timely service. Shout out to the sales person…Thank you for kindly stopping to retrieve and provide the bottle of water while More

by TGATESHUDGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trina and Sales person working Saturday
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Jun 15, 2026 -

Betten Honda responded

Thank you for your kind feedback! We’re so glad to hear Trina provided helpful, friendly, and professional service, and that everything was completed in a timely manner. We’ll also be sure to pass along your shoutout to our sales team—that extra touch means a lot. We appreciate you choosing Betten Honda!

June 11, 2026

My husband came in with a slow leak in one of the back tires on our 2026 Passport. Turns out we had a nail in the tire, everything was covered and we are back on the road! More

by DENAZANDARSKI
Recommend Dealer
Yes
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Jun 15, 2026 -

Betten Honda responded

Thank you for sharing your experience! We’re glad we were able to take care of the tire issue quickly and get you safely back on the road. We appreciate you choosing Betten Honda and are always here if you need anything!

June 11, 2026

Unwilling to look into pre certified benefits that we have. But willing to charge full price easily and advise that they were correct. More

by bdykstra7
Recommend Dealer
No
Employees Worked With
Front desk
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Jun 15, 2026 -

Betten Honda responded

We’re sorry to hear about your experience and any frustration regarding your pre-certified benefits. That’s not the level of service we strive to provide. We’d appreciate the opportunity to review this further and ensure everything was handled correctly. Please reach out to Scott Landreth at slandreth@bettenautogroup.com directly so we can take a closer look and assist you.

June 11, 2026

Very customer focused! Jason jumped right in when I got to the dealership, took care of my statement and ran out to get my truck so I didn't have to go find it. More

by Mburns1956
Recommend Dealer
Yes
Employees Worked With
Justin
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Jun 15, 2026 -

Betten Honda responded

Thank you for your kind feedback! We’re glad to hear Jason took great care of you and made your visit quick and convenient. We appreciate you choosing Betten Honda and look forward to serving you again!

June 11, 2026

Excellent Me and Husband been going to betten Honda for years and have bought 3 Hondas from them 2 pilots 1 Ridgeline Daughter has bought 1 crv and son-in-law 1 crv More

by dmlapres
Recommend Dealer
Yes
Employees Worked With
Don't remember, female advisor
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Jun 17, 2026 -

Betten Honda responded

Thank you so much for sharing this and for your incredible long-term support! It means a lot to know that you and your husband have been coming to Betten Honda for years and have trusted us with three Hondas—two Pilots and a Ridgeline—and that your daughter and son-in-law have also chosen a CR-V and CR as well. We truly appreciate your family’s loyalty and are grateful for the opportunity to keep you all on the road. Thank you for being such valued members of the Betten Honda family!

June 09, 2026

my visit for an oil change went very well. Everything was handled well and in a timely manner. More

by BROENECW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2026 -

Betten Honda responded

Thanks for your feedback! We’re glad your oil change went smoothly and everything was handled in a timely manner. We appreciate you choosing Betten Honda Service!

June 07, 2026

I drive for Betten and all the guys are very friendly I've dealt with this dealership for years. More

by bbsrx1
Recommend Dealer
Yes
Employees Worked With
Gil
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Jun 08, 2026 -

Betten Honda responded

Thanks for your continued support—we really appreciate it! It means a lot to hear you’ve had great experiences with our team over the years. We’re glad to have you as part of the Betten family!

June 06, 2026

Twice my expected cost. Told diagnosis would be an hour with no statement of it being billed at 150/ hr. We were totally done in approx an hours time. Told differential flui More

by CINDY.PETERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech was good
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Jun 08, 2026 -

Betten Honda responded

Thank you for your feedback, Cindy. We understand how frustrating that experience must have felt, especially around pricing and how the services were explained. That’s not the level of clarity we want to provide. We’re glad to hear your technician was professional and able to resolve the issue, but we’d appreciate the chance to review the charges and walk through exactly what was done. If you’re open to it, please reach out to Scott Landreth at slandreth@bettenautogroup.com so we can take a closer look and address your concerns.

June 04, 2026

Smooth and helpful. Worked within my budget. Understood my situation and offered solutions. Will go back again for service. More

by Lou.baweja
Recommend Dealer
Yes
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Jun 05, 2026 -

Betten Honda responded

Thanks for your feedback, Lou! We’re glad everything went smoothly and that our team could work within your budget and find the right solutions. We appreciate your trust and look forward to seeing you again at Betten Honda!

June 04, 2026

Timely and courteous service that had me back on the road in no time at all. More

by CHRISTIN_A92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2026 -

Betten Honda responded

Thanks for your feedback! We’re glad your visit was quick and courteous and got you back on the road in no time. We appreciate you choosing Betten Honda!

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