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Betten Honda

Muskegon, MI

4.5
463 Reviews
At Betten Honda, we strive to make our customers happy. Below, you can see our hours of operation, and also get step-by-step driving directions from your doorstep to ours. While you are at Betten Honda, you can see our extensive inventory of new and used Honda automobiles. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you, and we deal with a wide variety of lending sources to make sure you will get the most complete and comprehensive car loan and auto financing package available in the Muskegon, Grand Rapids, Holland, Traverse City, Grand Haven, Manistee, Ludington, and Grandville areas..
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2501 Henry Street

Muskegon, MI

49441

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Showing 463 reviews

April 23, 2026

Service department was running behind when I arrived. Trina apologized & informed me how long the wait would be. Very courteous. More

by tuckmjjs
Recommend Dealer
Yes
Employees Worked With
Trina Williams
Apr 27, 2026 -

Betten Honda responded

Trina is wonderful to work with and very transparent w/ her clients. Thank you for the kind review.

April 23, 2026

I like the fact that the service technicians make recommendations on maintenance beyond what I brought the vehicle in for. Mega did d grat job of explaining the techs remarks, gave a no pressure expl More

by kjedwards2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meya Vine
Apr 27, 2026 -

Betten Honda responded

I'm so glad you appreciate their input. We want to make sure your vehicle is safe and performing in peak condition. Thank you for the 5 stars.

April 22, 2026

Price was good. Service was great even with me having to change appointment time a few times very accommodating. More

by ZIGGY3750
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Betten Honda responded

Great to hear! Thank you for the great review.

April 22, 2026

Have had trouble getting through to the service dept. don’t return phone calls. Went through the operator to get the service dept. from now on I will only talk to a real person. More

by Clint draeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
Apr 27, 2026 -

Betten Honda responded

I apologize for the call system. I'm glad we were able to provide a 5 star experience when you contacted us.

April 22, 2026

The dealership was fine and clean. They had coffee. They have vending machines, which is good. More

by PWLODKOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin in the service department
Apr 27, 2026 -

Betten Honda responded

Thank you for the review. I'd love to hear your feedback on how we can EARN a 5 star review during your next visit. slandreth@bettenautogroup.com Thanks again.

April 21, 2026

Caleb and his team were great to work with. I felt so comfortable and like I could trust them. As a single woman, I felt like I was in such good hands! I would highly recommend!! More

by Ashley Morey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Bemis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Betten Honda responded

Ashley, it was an absolute pleasure to work with you! TB and I are very grateful we got to work with you and get you into your new to you Honda Odyssey! Thank you for the five stars, we look forward to helping you and your family for years to come.

April 20, 2026

Completed task in a timely manner. Also, was able to help with unusual tire noise. More

by carol.jennings6
Recommend Dealer
Yes
Employees Worked With
Service
Apr 21, 2026 -

Betten Honda responded

I'm so glad we could assist. Thank you for the kind 5 star review.

April 19, 2026

Very pleasant yo deal with. I do wish they would give their on line dvhrfuling though. More

by WAGNERS4513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike sheffler
Apr 21, 2026 -

Betten Honda responded

Thank you for the 5 stars.

April 18, 2026

My Accord has intermittent transmission problems. You tell me it’s normal. This will not fix itself and will get worse in time and then you will see. No recommendation from me. More

by JIM@ROLLENHAGEN.US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2026 -

Betten Honda responded

Thank you for the review Jim. I've contacted the service manager so he can reach out to you. We appreciate your business.

April 17, 2026

Timely, helpful. A very good first time experience with your service department. I did not get the complimentary car wash because it was raining. Service tech said to More

by JIM@AVSAPPRAISERS.COM
Recommend Dealer
Yes
Employees Worked With
Don't remember. Young lady helped at check in; young man helped with connecting to phone through car
Apr 21, 2026 -

Betten Honda responded

Fantastic! We appreciate the opportunity to serve you.

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