Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Everyone was friendly, and offered something to drink . Able to test drive a vehicle by yourself was different from all the others dealership I had been to while car shopping. After agreeing on a price an Able to test drive a vehicle by yourself was different from all the others dealership I had been to while car shopping. After agreeing on a price and term it seamed like the paperwork took a long time. After the sale was completed Jose didn't walk me around the vehicle ,but he did give a call on Saturday. I do appreciate the vehicle being delivered for me since I came by myself. Not sure if dealerships still start you off with a tank of gas if so I didn't get one . More
Great experience—simple, straightforward, and hassle‑free. I got exactly what I wanted with no hoops, no extra fees, and no upcharges. Highly recommend this dealership. hassle‑free. I got exactly what I wanted with no hoops, no extra fees, and no upcharges. Highly recommend this dealership. More
Very polite and competent staff. My go to dealer for service and buying a new vehicle. My go to dealer for service and buying a new vehicle. More
They were very helpful and speedy with my experience all my questions were answered quickly and very polite my questions were answered quickly and very polite More
Sales guy was amazing super helpful, worked really quick and was very friendly. Would come back to the dealership again and was very friendly. Would come back to the dealership again More
Service great. Sales folks not so much. Had a good experience with service. Sales folks…once we wrote the check they moved on and really didn’t care anymore. Sales folks not so much. Had a good experience with service. Sales folks…once we wrote the check they moved on and really didn’t care anymore. More
Allie was absolutely great and made everything super easy. The sales director Heather came out for a bit to discuss our concerns and was super awesome. easy. The sales director Heather came out for a bit to discuss our concerns and was super awesome. More
The service started out great. I got a beautiful, 2025 Ram pickup truck. The truck came with a broken passenger side mirror and only one key fab. What's the sale associate, promise I got a beautiful, 2025 Ram pickup truck. The truck came with a broken passenger side mirror and only one key fab. What's the sale associate, promise to help me with. After the completion of the sale I reached out to Ms. Keegan How about the mirror and the key fab. She would not return my calls, text nothing. I called a few times they said she was out of the office. I made the appointment myself for the mirror and came to the service center where she was working.That day. Not a hello, not a thank you. Nothing when I asked to speak to her, they said she had gone out on a test drive i don't know what I could have done to afford this kind of disrespect from the sales associate. But the mayor has since been fixed with an appointment made by myself. Even though I believe a forty thousand dollar truck should have came with two keys.I ended up purchasing one on my own almost $500.00. So at this time, I will thank for the vehicle which I really like. But this will conclude any business with your company.In the future. More
We were pleasantly surprised by the no hassle car purchase. No one tried to upsell us. Easy process. I just wish it took less time, although this purchase didn't take as long as usually at other deal purchase. No one tried to upsell us. Easy process. I just wish it took less time, although this purchase didn't take as long as usually at other dealerships. Our salesman was Darnell Pierce. More
I was very happy with my service at Bettenhausen's repair shop. I had an extensive job to replace my evaporator and condenser on my HVAC system due to a leak. I was apprehensive about having the work done shop. I had an extensive job to replace my evaporator and condenser on my HVAC system due to a leak. I was apprehensive about having the work done as it requires the removal of the dash board and many trim pieces along with the center console and my vehicle has low miles and is in very good condition. Several days after the repair was completed I took my Jeep Grand Cherokee for a long trip and the HVAC system performed like it did when I first purchased the vehicle and there was no unusual sounds when driving on bumby roads. I was quite impressed with their service. I highly recommend this shop based on my recent experience. More



