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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
1,176 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 1,176 reviews

July 06, 2026

Everyone was friendly, and offered something to drink . Able to test drive a vehicle by yourself was different from all the others dealership I had been to while car shopping. After agreeing on a price an More

by JCATERING01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Silva
Jul 06, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We’re glad to hear that you found our team friendly and appreciated the opportunity to test drive a vehicle on your own. Your feedback about the paperwork process and the delivery is important to us, and we'll take it into consideration as we strive to improve our services at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Regarding the tank of gas, it's not a standard practice, but we will note your suggestion. If you have any further questions or concerns, please feel free to reach out to us. We look forward to assisting you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 05, 2026

Great experience—simple, straightforward, and hassle‑free. I got exactly what I wanted with no hoops, no extra fees, and no upcharges. Highly recommend this dealership. More

by erhojo
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dylan Alexander
Jul 05, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We’re thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM. Our team strives to provide a straightforward and hassle-free process, and it’s wonderful to know we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 05, 2026

Very polite and competent staff. My go to dealer for service and buying a new vehicle. More

by gadge102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear that our staff at Bettenhausen Chrysler Dodge Jeep RAM has made a positive impression. We look forward to serving you again for your next vehicle purchase or service needs! Your trust means a lot to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

July 05, 2026

They were very helpful and speedy with my experience all my questions were answered quickly and very polite More

by pzouch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport helpful and polite. Our team strives to provide quick and efficient service, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 04, 2026

Sales guy was amazing super helpful, worked really quick and was very friendly. Would come back to the dealership again More

by jen.langley72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review, Jen! We're thrilled to hear that our sales team provided you with exceptional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that you found them helpful and friendly. We look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 04, 2026

Service great. Sales folks not so much. Had a good experience with service. Sales folks…once we wrote the check they moved on and really didn’t care anymore. More

by fozzyd03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your honest feedback. It's fantastic to hear you had a great experience with our service staff at Bettenhausen Chrysler Dodge Jeep Ram. We appreciate your insights regarding the sales process, and we will certainly take your comments into consideration as we strive to improve. Our team hopes to have the opportunity to assist you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 03, 2026

Allie was absolutely great and made everything super easy. The sales director Heather came out for a bit to discuss our concerns and was super awesome. More

by fgordy.714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Garcia
Jul 03, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that Allie provided you with excellent service and that Heather was able to address your concerns. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to make the car buying experience as smooth as possible. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

July 02, 2026

The service started out great. I got a beautiful, 2025 Ram pickup truck. The truck came with a broken passenger side mirror and only one key fab. What's the sale associate, promise More

by mjones78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We're glad to hear that you love your 2025 Ram pickup truck, but we understand your frustration regarding the broken mirror and the key fob situation. Your feedback is important, and we appreciate you bringing this to our attention. We strive for high standards in customer service at Bettenhausen Chrysler Dodge Jeep RAM, and it seems we fell short in this instance. We encourage you to reach out to us directly so we can address your concerns more effectively moving forward. Thank you again for your feedback, and we wish you all the best. Sincerely, The Team at Bettenhausen CDJR of Lockport

June 30, 2026

We were pleasantly surprised by the no hassle car purchase. No one tried to upsell us. Easy process. I just wish it took less time, although this purchase didn't take as long as usually at other deal More

by YKRISS67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darnell Pierce Jr.
Jul 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that your car purchase at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was a pleasant and hassle-free experience. It’s great to know Darnell provided you with excellent service. Your feedback about the time it took is appreciated and will be taken into consideration as we continue improving the process. We hope to see you again for your next vehicle purchase! Sincerely, The Team at Bettenhausen CDJR of Lockport

June 30, 2026

I was very happy with my service at Bettenhausen's repair shop. I had an extensive job to replace my evaporator and condenser on my HVAC system due to a leak. I was apprehensive about having the work done More

by tjb19620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chloe Baker and the technician's who performed the repairs
Jul 01, 2026 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you were happy with the service at Bettenhausen's repair shop, especially with the extensive job to replace your evaporator and condenser on your HVAC system. It's great to know that your HVAC system is performing like new and that you enjoyed a smooth trip afterward. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport