Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
593 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 593 reviews
February 25, 2025
This was my third time purchasing a brand-new car, and it was by far the best experience I've had. The process was easy, and I never felt pressured into getting anything I didn’t want. The team was professio was by far the best experience I've had. The process was easy, and I never felt pressured into getting anything I didn’t want. The team was professional and respectful, making the whole experience stress-free. Highly recommend! More
by albertski84
Verified Customer
February 24, 2025
Overall, this was an excellent purchasing experience! Our sales manager Jamie was extremely professional, helpful, patient, and knowledgeable. It was refreshing as a buyer to feel no pressure or typical Our sales manager Jamie was extremely professional, helpful, patient, and knowledgeable. It was refreshing as a buyer to feel no pressure or typical sales pitch. During our experience, Jamie always treated us as if we were her only customers. Jamie understood our needs/wants and was able to put us in the right vehicle. We would recommend Jamie to family and friends because she made us feel like family throughout the purchasing process. More
by chuckbet11
Employees Worked With
February 24, 2025
I should have gotten a better price due to the mileage. Paperwork should be done faster Paperwork should be done faster More
by daricesmith61
Employees Worked With
February 24, 2025
The service is absolutely impeccable. Friendly and just a pleasure to deal with. I was taken care of immediately, no issues whatsoever. Very friendly staff. Friendly and just a pleasure to deal with. I was taken care of immediately, no issues whatsoever. Very friendly staff. More
by t.tepper
Employees Worked With
I didn’t get names
February 23, 2025
Today I used the express lane for a routine oil change. I was informed that a software update should be done as part of a factory recall. Everything was completed in reasonable time as I stayed at the deal I was informed that a software update should be done as part of a factory recall. Everything was completed in reasonable time as I stayed at the dealership. They returned the car with a fresh car wash More
by DAVEDRAKSLER
Employees Worked With
Crystal
February 23, 2025
Liked the costumer friendly atmosphere Rep. Very helpful and informative of your product.. Liked working with Joe. I didn’t like that the vehicle I wanted to look at was not available and I wa Very helpful and informative of your product.. Liked working with Joe. I didn’t like that the vehicle I wanted to look at was not available and I was not told it was not available. I was talking on line More
by tomfilippo597
Employees Worked With
Joe
