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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
657 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 657 reviews
Verified Customer
January 22, 2025
I was excited about it but a little disappointed because the salesman was pushing my wife when I was against the deal! Also the car had a oil change thing that popped up and we brought it back and it was st the salesman was pushing my wife when I was against the deal! Also the car had a oil change thing that popped up and we brought it back and it was still popping up More
by JBEECHY08
Employees Worked With
January 21, 2025
Great experience. Jamie Kwak was very helpful and took the time to answer any questions that I had. I would absolutely refer anyone looking for CDJR to Jamie and Bett Jamie Kwak was very helpful and took the time to answer any questions that I had. I would absolutely refer anyone looking for CDJR to Jamie and Bettenhausen. More
by appleton17
Employees Worked With
January 21, 2025
I bought a car from this dealer and this was the first service I had scheduled for my oil to be changed. When I left , I had sensors go off and had to drive back . I really didn’t have any answers other t service I had scheduled for my oil to be changed. When I left , I had sensors go off and had to drive back . I really didn’t have any answers other than wait and see if sensors reset or go to Chevy because it’s an electrical issue . They didn’t even comp me for an oil change for any inconvenience of time and going back there. I lived my cat o got from them but extremely disappointed on service. More
by nbierwirth
Employees Worked With
Crystal (service center )
January 20, 2025
It's my first time here and it was a very pleasant experience. Allie and the other guy I forgot his name…sorry. But they were very attentive and very friendly. They were definitely professionals. Very experience. Allie and the other guy I forgot his name…sorry. But they were very attentive and very friendly. They were definitely professionals. Very good service. More
by alejandroregalado75
January 20, 2025
Customer service was wonderful, I would definitely return if I'm in need of more service. if I'm in need of more service. More
by snowee52
Employees Worked With
January 20, 2025
Absolutely fantastic service. They called with updates everyday that my car was in the shop to keep me informed. They have very competitive pricing for their service work. They ar They called with updates everyday that my car was in the shop to keep me informed. They have very competitive pricing for their service work. They are extremely thorough. Wish I would have found them sooner. I will definitely recommend them to everyone I know. More
by EPBNY
Employees Worked With
Dean, service department
January 19, 2025
Customer service was great! Returned my call quickly and we’re available to help fill my coolant after my high temp light went on. Appreciate the way I was treated. Returned my call quickly and we’re available to help fill my coolant after my high temp light went on. Appreciate the way I was treated. More
by norah.k.collins
Employees Worked With
Customer service
