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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
522 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 522 reviews

October 24, 2024

Did great job. I appreciated the concierge service back and forth from my house. Will come again! More

by dowlinghotair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you appreciated our concierge service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

They talk care of my car. A bit pricy compared to competion. Efficient review of care needs More

by xdakotax05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that we took care of your car efficiently at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide quality service, and we appreciate your feedback regarding pricing. If you have any further questions or need assistance, feel free to reach out. We hope to see you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Hello Bettenhausen I just have one complaint and that is that I trust you service writer except one gentleman and his name is Joey he out and lied to me about a previous repair I had done and my issue was t More

by eddiegonzalez198698
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey service writer
Oct 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 24, 2024

Dean, the service representative was very helpful by keeping me informed about what was happening with my truck. I also liked the way he made sure that I was comfortable with everything that was being d More

by margokp323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean - Service representative
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that Dean was helpful in keeping you informed about your truck's service and ensuring your comfort at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

The staff is wonderful, they will always go above and beyond to provide excellent service. More

by lupezavala2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We truly appreciate your recognition of our wonderful staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're dedicated to going above and beyond to ensure excellent service for all our customers. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Service was good not excellent . They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did More

by magnum4488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your feedback is important to us and helps us improve our standards. If you have further concerns, please feel free to reach out to us directly. We hope to assist you better in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 23, 2024

Great dealership with excellent service and customer focus. Definitely recommend for all your vehicle needs. More

by pettitwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your recommendation and look forward to assisting you with all your vehicle needs in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 23, 2024

it was good. it went fast and easy, and I drove out of there happy with my new car. More

by rutherfordisabella
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Rutherford
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was fast and easy, and that you left happy with your new car. We appreciate you sharing your experience and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 23, 2024

Everyone was super nice. Joey and Manny are awesome people! They made it so stress free from Manny making the appointment. To Joey dropping off my Jeep and picking me up! More

by jrdodge47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robson, Manny ( sorry sure of his last name)
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We’re thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was stress-free and that Joey and Manny provided you with excellent service. Your satisfaction means a lot to us! We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 22, 2024

Quick, easy, affordable. Kyle kept me up to date and made sure I understood what was being done. Great experience. More

by JVL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Oct 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a quick and easy experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know that Kyle was able to keep you informed and ensure you understood everything. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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