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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

4.7
657 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 657 reviews

October 20, 2024

Still don’t know what they doing there the workers they charge my wife for a oil change on top of the oil change package she just got too how u do that More

by mobdog21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand your concerns regarding the oil change experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's important to us that our customers feel informed and satisfied with our services. If you could please reach out to us directly, we would be happy to look into this matter further and clarify any billing issues. Your satisfaction is our priority. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

My salesman Josh Gabrielson is a legend in the business. I real human experience and will 100% return to him and only him. My only negative I can take away from the experience (which has NOTHING to do with More

by Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! I’m glad to hear that Josh Gabrielson provided you with a legendary experience during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We truly appreciate your loyalty and look forward to assisting you again in the future! Regarding the scratches on your new truck, we understand your concern and take such matters seriously. Please feel free to reach out to us directly so we can address this issue for you. Thank you again, and we hope to see you soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

Allie was great everything went smooth and painless i will definitely recommend and im also a previous customer More

by mike.scott81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allie Keegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Allie, for your wonderful review! We're thrilled to hear that your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was smooth and painless. Your recommendation means a lot to us, especially as a returning customer. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 20, 2024

great, fast very clean great waiting room great service. would highly recommend to all my friends. More

by kpotts1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We take pride in providing fast and clean service, and we're glad you enjoyed our waiting room. Your recommendation means a lot to us! We look forward to serving you and your friends in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 19, 2024

This is the third time I’ve had a bad experience here. They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repa More

by loriwillmer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt in service
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us. We understand that you've had multiple issues at Bettenhausen Chrysler Dodge Jeep RAM of Lockport, including delays in service and miscommunication regarding pricing. Your feedback is invaluable, and we take these matters seriously. Please consider reaching out to us directly, so we can address your concerns and work towards a solution. We appreciate your input and hope to provide you with a better experience in the future. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 19, 2024

Josh Gabrielson was excellent to work with. He did not make us feel pressured at all. The car we went to look at did not have features we wanted so he found us something that had those features More

by tthom97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience working with Josh at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great to know he was attentive to your needs and helped you find the perfect vehicle with the features you wanted. We appreciate your business, and we look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 19, 2024

Jamie has got to be one of your best sales people she has been the only person I will send family and friends too as I know she will always treat them as she treat me, her attention to detail and providing m More

by peterkula99
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Jamie, for your wonderful feedback! We truly appreciate your kind words about Jamie and her dedication to providing outstanding service. It’s great to hear that you trust us with your family and friends at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 18, 2024

I have dealt with Bettenhausen for around 15 years, and have excellent service in all areas through that period. More

by mdennisdempsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for being a loyal customer for 15 years! We truly appreciate your trust in Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're committed to providing excellent service and are thrilled to hear about your positive experiences. We look forward to serving you for many more years to come! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 18, 2024

By far the best dealership I've had an experience with. I'm proud to be driving around a vehicle from this dealer.. thank you! Big Al in sales in Manny and service... A++ More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Durvesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Leon Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny in service...A++
Oct 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s fantastic to know you're proud to be driving a vehicle from our dealership. We appreciate your shout-out to Big Al and Manny for their excellent service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 18, 2024

Very knowledgeable and able to answer all questions. Pleasant and a pleasure to talk to. very responsive to phone calls. Went above and beyond to get the vehicle I was requesting. Will definitely refe More

by sdandrea829
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that Josh was able to assist you so effectively and that his knowledge and responsiveness made your experience a pleasure. Your willingness to refer us and use our services again means a lot to us. We look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

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