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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

Overview
Employees
Reviews
Vehicles
4.9
4,204 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,204 reviews

October 28, 2021

This is the 5th vehicle purchased from here and they never disappoint always friendly and courteous More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pandell
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Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

Always have a great buying experience at Bettenhausen. David Martinez is a great sales man. More

by cplfig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

October 28, 2021

Everyone was very friendly! The "no-pressure" atmosphere made the experience very pleasant! Jamie is the BEST! More

by kelshel21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

October 22, 2021

This dealership is top notch! Always a Pleasant experience from service to the shuttle drivers. More

by Nomar138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricco
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Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

October 22, 2021

The dealership is clean. Amy Hayes was very polite, professional, and knowledgeable. My oil change was completed in a timely fashion. More

by Julie.Tenerelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
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Oct 22, 2021 -

Julie.Tenerelli responded

The staff was knowledgeable and kept me informed of the status of my vehicle and the work being done on it.

October 22, 2021

Service was great. Although it took a week to repair my car they went above and beyond to find original parts considering it is 20 years old More

by gkoz953
Recommend Dealer
Yes
Employees Worked With
Danny Velazquez, Troy Bettenhausen
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Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 22, 2021

Friendly, great attention to when I was speaking. Always have a good experience when I come in for service More

by Jimvranicar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
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Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your perfect review, Jim! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 21, 2021

Always very friendly, they treat you like you are part of the family. Always a pleasant experience. More

by Emik207
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for recognizing your experience at Bettenhausen . We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Bettenhausen Chrysler Dodge Jeep RAM Team

October 21, 2021

The sales and service depart are friendly and knowledgeable. We highly recommend this CDJRF dealership. More

by Ray E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
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Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 21, 2021

Everyone was courteous and service was great. They got my vehicle checked in and out within a hr. More

by Emory Erwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Report | Print
Oct 26, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Emory, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

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