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Bettenhausen Chrysler Dodge Jeep Ram

Tinley Park, IL

4.9
4,155 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome to the Bettenhausen Family, Michael & Troy Bettenhausen
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8355 W. 159th Street

Tinley Park, IL

60477

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Showing 4,155 reviews

October 02, 2021

They were very kind and attentive. They explained everything that needed to be done and didn’t push any services on me. More

by raganfreitag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gustavo , Steve Lewis, Jake Banjeglav, Marcela Perez
Oct 06, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Bettenhausen Chrysler Dodge Jeep RAM Team

October 01, 2021

Awesome. I would buy from them again especially Hamzeh. He was very helpful and friendly. More

by Jasiu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi
Oct 06, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

October 01, 2021

Great sales experience. I have bought several Jeep’s over the years. Dealing with Brandon Mchugh and Scott Abromowich made the purchase a good experience More

by navajo923
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Abramowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Bettenhausen Chrysler Dodge Jeep RAM Team

September 29, 2021

Yet another seamless service experience… My service advisor Rico was knowledgeable, courteous and professional as usual More

by Garbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico- service advisor
Sep 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Bettenhausen Chrysler Dodge Jeep RAM was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 29, 2021

Had a 9:10am appointment on 9/24 and was taken care of by Ryan Joritz and was informed of auxiliary battery was needed. I believe the stopping and the motor stopping is a poor feature. All so mentioned abou More

by fredlaunch
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ryan Joritz
Sep 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Bettenhausen Chrysler Dodge Jeep RAM Team

September 28, 2021

Sale person was very knowledgeable and answered all question with no hesitation at all .Very pleasant to deal with More

by tbenn134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Scarpelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 26, 2021

Service here is always a great and seem less experience! Always completed in a timely manner. More

by mapletree98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Nowak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McHugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky, Joe Prno
Sep 28, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Bettenhausen Chrysler Dodge Jeep RAM Team

September 25, 2021

The service center appears to be organized very well. They seem to be organized efficiently. I have appreciated the service advisors I have dealt with. They have been Jackie, Chris, Rico, and Amy(?). More

by haring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy?, Jackie, Chris, Rico were the service advisors
Sep 28, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 25, 2021

Excellent service. Dannny Galvin the Service Manager is great. Always willing to help. This is the best place to buy a car and the- people are wonderful. I have dealt with Jackie- service advisor as well More

by nancyeconom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Galvin, Jackie Altierie and Ryan Joritz
Sep 28, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Nancy, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Bettenhausen Chrysler Dodge Jeep RAM Team

Sep 28, 2021 -

nancyeconom responded

You are the only place I will do business with and I tell everyone what a great experience I have had at your dealership!

September 25, 2021

Always receive good service everytime I come in! Friendly and knowlegeable service personnel.Amy and Jackie are always so helpful. More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy
Sep 28, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Hi Tom, and thanks for the great feedback! We're very happy that Amy and Jackie were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Bettenhausen Chrysler Dodge Jeep RAM Team

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