
Bettenhausen Chrysler Dodge Jeep Ram
Tinley Park, IL
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,155 reviews
Dear Sir/Madam: I have just purchased a 2011 Dodge Dear Sir/Madam: I have just purchased a 2011 Dodge Charger from Bettenhausen in Tinley Park, Illinois. This is the 7th car I have purchased in my li Dear Sir/Madam: I have just purchased a 2011 Dodge Charger from Bettenhausen in Tinley Park, Illinois. This is the 7th car I have purchased in my life and this was a very unique experience. The atmosphere was not high pressured, the ambiance was friendly, and it was overall the most pleasurable purchasing experience I have ever had. I worked with Tom Brennan. I think it is a disservice to call Tom a "Sales Manager" as his card says. In my business experience I have always differentiated a Sales Person from a Client Development/Relationship Managment person. It was quite obvious that working with Tom was more about the relationship than the sale, per se. I spoke to Tom twice by phone prior to my visit. Each phase was easy and efficient. Tom was knowledgaable, polite, and exemplified true customer service. Once I visited the sight, his goal was to get me what I wanted. The discussions were open, honest, and extremely fair and equitable. I have only one drawback. I live in Naperville and Bettenhausen is in Tinley Park, 30 miles way. I would prefer to continue working with them on future service issues, etc..., but the distance may preclude this. I can assure you though, that when I am ready for another car, they have already won my business. Customer service has often become a lost art form in this country. It is well played at Bettenhausen and by Tom Brennan. Sincerely, Jeff R Kot More
I've been to other dealerships and the people are not as welcoming as the people at Bettenhausen. Scott and Craig worked together to keep me within my budget, they didn't try to sell me something I didn't welcoming as the people at Bettenhausen. Scott and Craig worked together to keep me within my budget, they didn't try to sell me something I didn't want, and the process wasn't draining or rushed. I have already recommended Bettenhausen to a family member. Keep up the fantastic job guys!!! More
Let me start off by saying I am semi new to the southside and heard about Bettenhausen when it sponsored an event at Bourbon Street for AAW wrestling. Turns out Jacques is the main guy for AAW. I was not loo and heard about Bettenhausen when it sponsored an event at Bourbon Street for AAW wrestling. Turns out Jacques is the main guy for AAW. I was not looking into getting a newer car like the 2009 Dodge Charger that we purchased, but Jacques mad it hard not to..Very nice guy with great intentions..He put us where we wanted to be for the monthly payments and he was so very helpful..I really do hope he gets the credit he deserves..Myself being in sales and customer service all my life knows it is very important to steer the customer in the right direction and Jacques hands down did that with my girlfriend and I. I also did appreciate that we were not hounded as soon as we got to the dealer like so many other dealers do..Made us feel comfortable right off the bat..I will always recommend Bettenhausen and Jacques Baron. When I am ready to get my next car I will not think twice but to go to Bettenhausen..Keep up the great work in finding employees like Jacques. Sincerely, Tony and Esmeralda. More
My husband and I were looking to purchase a new vehicle and decided on a Jeep. We did lots of research into price, options, financing etc. but it was still a little foreign to us. We visited a Chrysler/J and decided on a Jeep. We did lots of research into price, options, financing etc. but it was still a little foreign to us. We visited a Chrysler/Jeep dealer and the experience was awful, they kept coming back at us with different prices, options, financing, one deal more confusing than the next (and nothing we really wanted). We left the dealership unhappy, heads spinning and knowing we didn't want to deal with anything like that again. A co-worker suggested Bettenhausen, my husband and I were skeptical, but we sent an e-mail requesting a quote. The price was right, the vehicle had all the options we wanted but we still had a few questions, so I called and spoke to Bill Smith. He was able to answer all of my questions. We went to Bettenhausen the next day looked at the vehicle, signed all the papers and drove home in our new Jeep! It was painless, no haggling, no feeling of "did I get ripped off". Bill was so friendly and knowledgeable, I will recommend Bettenhausen and Bill Smith to friends, family & co-workers because it truly was a great experience. More
I am one of those that changes mind often! I had come in I am one of those that changes mind often! I had come in a month before and looked a three vehicles. The vehicle I purchased was not even any of th I am one of those that changes mind often! I had come in a month before and looked a three vehicles. The vehicle I purchased was not even any of the ones I had looked at. Jenns took time with me and picked up what I would be happy with. She is over a 5 rating!!! I will recommend her to anyone looking for a new car. More
Great car-buying experience - friendly service. Our salesman was very well-versed about the Jeep product and handled all aspects of the sale including the extended warranty. Bettenhausen's one-stop sh salesman was very well-versed about the Jeep product and handled all aspects of the sale including the extended warranty. Bettenhausen's one-stop shopping approach made purchasing our car an easy process. More
The above scores pertain to my new car purchase. All The above scores pertain to my new car purchase. All sales personnel were very helpful as I came in more than one time when my sales man was not in The above scores pertain to my new car purchase. All sales personnel were very helpful as I came in more than one time when my sales man was not in. Great atmosphere, great coffee and great Christmas display during December. Previous service visits were poor though, some mechanical issues got resolved, and some never did on old car. The left driver's window operation is still intermittent after three visits. Car interior was damaged once by service but taken care of. I like the sales department and I truly hope service will be better this time around. More
One of the best car buying experiences I have ever had. Between the time I took my test drive and driving off the parking lot in my new car was less than 2 hours. The best part was the staff listened to wh Between the time I took my test drive and driving off the parking lot in my new car was less than 2 hours. The best part was the staff listened to what I wanted and didn't hard sell anything I didn't. I will be back for my next purchase. More
I have never been to a car dealership where the personel were all so friendly. GREAT JOB!!!!!! very satisfied customer....will tell anyone that needs a car to go here. Also just want to say that you could were all so friendly. GREAT JOB!!!!!! very satisfied customer....will tell anyone that needs a car to go here. Also just want to say that you could not have a better employee than Mike Stamp, the service he gave me was GREAT, I went in not knowing what I was even looking for and he made me feel like family. Thanks again. Patty HAskins More
No nonsense, but friendly and couteous service. All of the available used cars where clean and none appeared to have any external damage. Finalization of deal was done in a minimal amount of time. All opt the available used cars where clean and none appeared to have any external damage. Finalization of deal was done in a minimal amount of time. All options of service and warranty were explained in detail. More