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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
881 Reviews

881 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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November 01, 2023

The Strike impacted parts so it took a little longer than expected to service our vehicle. It is running wonderfully now ! Thanks to Rico and for your communication with us during this time. Much apprecia More

by loribartley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rico
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Lori, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Bettenhausen Chrysler Dodge Jeep RAM. If there is anything more that we can do, please come back and see us again. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Excellent service. ..employees very attentive to my vehicles needs...Troy, Rocky & Dean were exceptional to deal with More

by LGADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Siensa & Rocky Latorre
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're grateful for your kind words! Thank you for choosing us, and we can't wait to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Very busy the day I was there for oil change but Jackie was calm and professional! My vehicle was vacuumed and cleaned up. Nice snacks while you wait!! More

by ji2002ju
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Altieri
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Courteous and helpful rep kept me updated and informed on the work done to the car More

by billsox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback, Bill. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

Highly satisfied with customer service. Rico was exceptional and very helpful with the status of my vehicle More

by mpgberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rico Lopez
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that Rico could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Bettenhausen Chrysler Dodge Jeep RAM Team

November 01, 2023

The service department has always treated me fairly and honestly. I brought my Jeep in for routine maintenance and during their inspection they noticed some issues with some parts, I was shown what the iss More

by Ed C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Altieri, Steve Lewis, Marcela Perez
Nov 06, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your outstanding rating about our service department, Ed. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Bettenhausen Chrysler Dodge Jeep RAM Team

October 19, 2023

Although it took a little longer, in the end, the repairs were done correctly and completely More

by soxdh3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Oct 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

October 19, 2023

i had terrific experience from start to finish. my service rep was great. wish i could remember his name. my name is mark hornung More

by mhornung70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember. he was terrific
Oct 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Mark, thank you for your kind words. We feel our service department is what makes Bettenhausen Chrysler Dodge Jeep RAM special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

October 19, 2023

Very accommodating I felt like I was a priory to them. I was in and out in a half hour More

by barbie417
Recommend Dealer
Yes
Employees Worked With
Danny Galvan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Lewis, Marcela Perez
Oct 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Bettenhausen Chrysler Dodge Jeep RAM Team

October 19, 2023

Kyle gave me an outstanding deal. He applied both coupons to help me save money on my alignment and oil change. That meant more to me than any free pop or coffee. Also, the porter was More

by lloyd1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Oct 24, 2023 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Bettenhausen Chrysler Dodge Jeep RAM! We pride ourselves in our service department’s ability to provide world-class customer service and we're so glad to hear you had a great experience with Kyle. We wish you happy travels and look forward to seeing you at your next service appointment. Bettenhausen Chrysler Dodge Jeep RAM Team

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