Bettenhausen Chrysler Dodge Ram- Service Center

I brought my 2018 Grand Cherokee in for express lane oil change, I was greeted with a smile from the service team and went to my service writer Jackie who provided me with a very easy process of getting my change, I was greeted with a smile from the service team and went to my service writer Jackie who provided me with a very easy process of getting my oil changed, new wiper blades installed and out the door in a timely matter!🤗🤗 The waiting area is large and has a nice seating area, tv and coffee and water Ava’s you wait! Jackie continued to stay in contact with me with the status of the work being done and did bring up that my cabin filter was dirty (she brought mine out to show me) and asked it I would like it replaced, which I had done! In a few minutes it was replaced and my car was brought around and Jackie helped with some coupons I had received, finished up and was out the door in a totally timely fashion! More

Service department was nice and clean and my service appointment was on time and all was done as scheduled..I would have done 5 stars but my truck needed a wash, and i thought it was automatic to get a appointment was on time and all was done as scheduled..I would have done 5 stars but my truck needed a wash, and i thought it was automatic to get a free car wash, my error More

The dealership is clean. All the employees are friendly, helpful and knowledgeable. Jackie is service is by far the best person I've ever dealt with for service check in. helpful and knowledgeable. Jackie is service is by far the best person I've ever dealt with for service check in. More

The technician communicated with me throughout the process. I was very happy with the information and how it was recieved. process. I was very happy with the information and how it was recieved. More

Outstanding staff. Prompt and friendly service. Very helpful and provided fast service. Competitive costs and explained what had to be done. helpful and provided fast service. Competitive costs and explained what had to be done. More

They were very helpful from start to finish. They kept me informed along the way and took care of all of my needs. informed along the way and took care of all of my needs. More

Great service and techs. Very helpful and great communication. Service is always done on time. communication. Service is always done on time. More

All went well and service was great as always. Dan G was great to work with. great to work with. More

Express lane was perfect for a quick oil change &inspection! The service advisor was professional and easily communicated with me! &inspection! The service advisor was professional and easily communicated with me! More

Great service and helpful staff. The service advisor, Jackie Alterie, always keeps me informed on the status of my vehicle and what type of service I need to do on my vehicle to keep it running smoothly. Jackie Alterie, always keeps me informed on the status of my vehicle and what type of service I need to do on my vehicle to keep it running smoothly. She is one of the best advisors I have ever dealt with. She treats customers with respect and will go out of her way to help you. More