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Bettenhausen Chrysler Dodge Ram- Service Center

Tinley Park, IL

4.9
882 Reviews

882 Reviews of Bettenhausen Chrysler Dodge Ram- Service Center

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September 10, 2021

Kyle and the service department were exceptional in providing great customer service and communicated what repairs were needed in a timely fashion. I would say they were more than adequate! Thanks agai More

by shannonvisser33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Sep 15, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Shannon, thank you for the feedback! We are happy to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Bettenhausen Chrysler Dodge Jeep RAM Team

September 09, 2021

The service was wonderful. The service tech Jackie was AMAZING! I found a dealership that I will now go to for now on! Thank you More

by Jmj0422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

Sep 14, 2021 -

Jmj0422 responded

No concerns at this time.

September 09, 2021

Always fast and professional. Never had an issue with the services they provide. Free coffee and a comfortable waiting area and the time just flies by. 5 star for sure! More

by SZ1959
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 14, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for this amazing review! We really appreciate your business. Bettenhausen Chrysler Dodge Jeep RAM Team

September 08, 2021

Jackie the service tech was outstanding. She was courteous, professional, and gave a good estimate on the time it would take for the service to be completed. In addition, she even called the next More

by barbara.leisinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

It is always our goal to earn your 5-star rating, Barbara. However, it seems as if we came up short this time. We would very much appreciate learning more about your particular experience and what we can do to earn those additional stars in the future. We look forward to hearing from you. Thank you! Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Mr. Dean Siensa did an awesome job helping us evaluate the water-damaged key fob and get a replacement for it. We had driven over 1 hour from Indiana and appreciated the time out from driving our 2019 Do More

by carribalou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hamzeh El Qawasmi sold us the car but did not see him there today, Hamzeh El Qawasmi
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Everything was perfect except that there was no rack for my tire rotation that I had a prepaid package for and now I can’t make an online appointment anywhere for just a tire rotation More

by wildrovergsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Bettenhausen Chrysler Dodge Jeep RAM Team

September 07, 2021

Very friendly, quick, and everything was explained very well. The process was very easy and smooth. They have a great operation in Service for getting you in and out. More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Osmolak
Sep 10, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Bettenhausen Chrysler Dodge Jeep RAM Team

September 06, 2021

I had a scheduled oil change / tire rotation appoint scheduled. The service as promised was lest than one hour. This service also included a carwash. Service was great. More

by paulpoll2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kletnick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Bettenhausen Chrysler Dodge Jeep RAM Team

September 05, 2021

I was very pleased with the exceptional service & professionalism I received. My rep’s name was Kyle,who kept me informed with every step of my visit More

by robert.oswald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
Sep 09, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Bettenhausen Chrysler Dodge Jeep RAM Team

September 03, 2021

Prompt with my service issue and kept in touch during vehicles service. Dean was great to deal with and was also friendly and informative about my issue More

by Gospeed5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean and Danny (service department)
Sep 09, 2021 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Bettenhausen Chrysler Dodge Jeep RAM Team

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