Bev Smith Toyota

This dealership is nothing but the epitome of a what everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper a everyone hates about buying a new car. We played the typical back and forth numbers game while the closing salesman kept getting increasingly hyper and pushy, and then ended up calling me greedy. We had a very clean trade, which they wanted to "nit-pick" to knock down the trade-in value, and then proceeded to jerk us around until we got so fed up we walked out. We beat their best offer at Toyota of Vero Beach by $1,400 and did not have to suffer with a bunch of sleazy high pressure and very unprofessional sales people! More

The Sales staff in the Internet dept was very friendly and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. and the quote I printed on line was the true deal. Awesome. Thanks Bev Smith Toyota I love my car. More

I called and asked the price of a front end alignment and was given a firm price. It was somewhat high. I brought the vehicle in and had the work done. When I got the bill it was $5.00 higher than the quote. was given a firm price. It was somewhat high. I brought the vehicle in and had the work done. When I got the bill it was $5.00 higher than the quote. It had a charge for Misc shop supplies or fluids. I questioned it because there is no fluid or parts involved in an alignment. I was told that it was an automatic charge added, by their computer, to every service invoice. I refused to pay it and got confronted by the Service Manager who, while agreeing with me that my argument was correct, told me that he could not remove it from the bill. But he would give me a credit for $5.00 against my next service. I told him not to bother because they would never see the vehicle again More

I found a used toyota 4 runner 2011 on the internet site Cargurus - the vehicle was priced 24,900 on the site which tracks all dealers - I was linked to the actual seller who is Bev Smith toyota - I sent Cargurus - the vehicle was priced 24,900 on the site which tracks all dealers - I was linked to the actual seller who is Bev Smith toyota - I sent them an e-mail and they responded and sent me a discription and quote for $24,900 and I spoke to the internet sales people Vic and Fred and they confirmed the price - Two days later upon going to their internet site I found that the same vehicle was NOW $29,900 - or $5,000 more - I called the dealership and they said "oh its a pricing error and that happens sometime- Bait and Switch is what this is in my opinion --- Only a manager or managers could approve that price and post it on the internet - If this is the way they handle internet sales imagine when you walk in the door!!!! More

They are liars they say onething and then do another, the salesperson said they sell 300 cars mthly and they don't need my business, the sales manager had an attitude he was not very pleasant, he lost a deal salesperson said they sell 300 cars mthly and they don't need my business, the sales manager had an attitude he was not very pleasant, he lost a deal over $200.00 because he lied, he verbally said one price and the purchase agreement said another.They said there was no 2012 corollas when I decided to walk, they said the truck just came in. I cannot do business with a company that is not trustworthy as Bev Smith Toyota. More

I went into Bev Smith Toyota to help look for a car for a friend....by the time all was said and done I was convinced to be a co-signer and write 3 checks in lieu of money down..these checks were for 3 diffe friend....by the time all was said and done I was convinced to be a co-signer and write 3 checks in lieu of money down..these checks were for 3 different amounts but were dated for that day...the deal was that the first would be deposited in three days (done), a week later (done), and a week after that (problem). Being so close to Christmas, I knew there would be a problem with this last $1000 check. I asked them if they could hold the check for a few more days, because the money was not in the account, and they said they would hold it until the 28th of December...NOT!..it was deposited and put all my accounts in the negative just before Christmas!....Now I am left to fight with the bank and try to get this reversed...Not only were these people unprofessional, when I actually realized the car didn't have floor mats and mentioned it, it was too late...I drove off the lot with a 2011 Camry with no floor mats...ridiculous!! The moral to this story is.....be careful who you trust and what you let yourself get talked into...My excuse is I was trying to help a friend....what is theirs? I was lied to by the representatives of this dealership and you will be too......BUYER BEWARE!!!!!!!!!! More

This was a friendly spot to check out cars and everyone This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely an This was a friendly spot to check out cars and everyone was very nice and not pushy like at most dealers. The vehicles were presented very nicely and the prices were surprisingly cheaper than most other dealerships I have been to. I would encourage you to stop by to check out this place of business. No pressure! More

Service writer very unprofessional, could not answer simple questions. Next service sticker not put on car nor was the service indicator reset to the next service date with corresponding mileage. I simple questions. Next service sticker not put on car nor was the service indicator reset to the next service date with corresponding mileage. I had to bring this to service writer's attention who could really care less. He instructed the employee who drives the vehicles back to service to obtain the new sticker for my vehicle. Is is not the service writer's responsiblity to ensure that the customers vehicle has been service properly? My money is good but your service has much to be desired. I have purchased 2 vehicles from this agency and there will not be another purchase anytime in the future. I believe the only thing left for me to do is trade my Toyota in on a Ford where I will be treated with respect. I would not recommend Bev Smith to anyone who is interested in a new car or who has a Toyota that needs service where the customer should treated with respect and is not at this dealership. More

Going to this dealership was one of the worst experiences of my life. I still get upset thinking about it. I wish I could remember who I worked with but from the reviews, it seems like everyone there is horr of my life. I still get upset thinking about it. I wish I could remember who I worked with but from the reviews, it seems like everyone there is horrible. They LIED straight to my face over and over and over again. They refused to give me back my $1000 even though they did not get the car they promised me. I had to get my attorney involved. They even told us there was some form we had to come in and sign to get our money back. They couldn't fax it to us. We had to come in. We went in and one of the bosses took us in his office and berated and yelled at us for half an hour trying to get us to buy the car even though it was the wrong one. And then in the end, they said there was no form for us to sign!!!!!!! They are evil, apalling, dreadful (maybe) human beings. The epitome of sterotypical car salesmen. I hope no one gives them any money because they don't deserve it. More