Bical Chevrolet

Purchased a car on March 1st, the car broke down May 8th, i called spoke to Dianna and she told me that there is no warranty and that the 60 new York lemon law does not apply. Now I have to come out of pocke i called spoke to Dianna and she told me that there is no warranty and that the 60 new York lemon law does not apply. Now I have to come out of pocket for expensive repairs for a vehicle I hardly drove. Avoid this dealership they are selling lemons. More

VERY SMOOTH PURCHASE CANT SAY ENOUGH ABOUT DIANA AND NICK ON MY NEW CAR PURCHASE. DID THE ENTIRE PURCHASE ONLINE FROM START TO FINISH. CAR WAS READY ON DELIVERY DATE ALL D CANT SAY ENOUGH ABOUT DIANA AND NICK ON MY NEW CAR PURCHASE. DID THE ENTIRE PURCHASE ONLINE FROM START TO FINISH. CAR WAS READY ON DELIVERY DATE ALL DETAILED AND PAERWORK WAS ALL READY More

Great Service from Sales Dept Easy to deal with. Got exactly what I wanted. Didn't have the best credit and they were able to secure a great lease for me and family Easy to deal with. Got exactly what I wanted. Didn't have the best credit and they were able to secure a great lease for me and family More

Ruthless and incompetent Boycott Bical Chevrolet This company is both ruthless and incompetent. They sold me a GM tire warranty which was not honored at a different dealers Boycott Bical Chevrolet This company is both ruthless and incompetent. They sold me a GM tire warranty which was not honored at a different dealership as promised. It took Bical Chevy 2 business days to change a flat tire that had no rim damage. I was upset that I was without a car for two days for a simple tire change. I incurred taxi expenses. But I was obligated to go through Bical for my tire. Even though they don’t have tires in stock. And evidently, they can’t obtain tires in a reasonable amount of time. They sold me a warranty for a product they are ill equipped to handle. Because I objected to their lethargic service. They are now declining to service my car. It has several door locks which no longer function. Bical is contractually obligated to service my car. They leased my Chevy Volt to me with a bumper to bumper warranty. So, they get the profit. And some other GM dealer now has to perform the warranty service. It’s a nice business model to make sales and refuse to do warranty work. When I spoke to the manager of Bical, she told me sometimes it is best to walk away. I think she is right. We all should walk away from Bical Chevy. BOYCOTT BICAL Saul Spiel More

2x100% Leased 2 Cars in 3 months. Nova is a Superstar seller. ! Genuine Human Being- The perfect Balance of Professional and Personable. Many sales people ha Leased 2 Cars in 3 months. Nova is a Superstar seller. ! Genuine Human Being- The perfect Balance of Professional and Personable. Many sales people have reputation of being pushy etc. Not here Across the across the dealership Diana & Anthony are Beyond reasonably Fair and The process is seamless , Friendly and Know what they are doing. So refreshing after listening to the xx at MANY other dealerships. It was highly recommended to me and I Highly recommended to my brother and we will come back and refer others . More

Terrible Service I lease alot of cars for my business. This dealership service mechanics work is fine. Getting to them is a nightmare. The front desk is nice and po I lease alot of cars for my business. This dealership service mechanics work is fine. Getting to them is a nightmare. The front desk is nice and polite, but cannot accommodate like other dealerships can. The wait for an oil change can be over 2 hrs. After waiting 3 1/2 hours for a warrantee repair, they told me I have to come back. Parts need to be ordered. Why they do not stock parts is a mystery to me. They charge enough to have some type of inventory. Biggest complaint... THE DO NOT RETURN CALLS. I had to call 4 times within a 9 hr. period to finally speak to "The Manager". After all that I was back to square one. Nothing accomplished. I will not be doing any more leasing from this dealership. Too bad I couldn't give the a 0 rating. This dealership cost me hours of wasted time on a new vehicle. It should not be like this. If you are reading this I suggest the same. Find another dealership. More

Worst customer service bad attitude . I highly recommend very one not to go there to buy any vehicle . Please read the entire contract before signing because they lie about warranties .T I highly recommend very one not to go there to buy any vehicle . Please read the entire contract before signing because they lie about warranties .They didn't took care of the warranty the sold to me by lying when I read the contract and brought it to there attention and I asked them to cancel the warranty because it doesn't cover the vehicle if driven taxi so they started giving me attitude and were disrespectful towards me and told me not to come back . I'm very disappointed with there service and sales . More

manager made promises she didn't keep I am a longtime customer, with 6 leases from Bical. I was assured an issue would be corrected and then... no one would return my calls. I hope its wor I am a longtime customer, with 6 leases from Bical. I was assured an issue would be corrected and then... no one would return my calls. I hope its worth it to them, to lose such a great, local customer. I will never return or recommend them again. More

Terrible Customer Service My family has leased three cars and bought two from this dealership. They are pleasant and professional when they want to get you under contract. When My family has leased three cars and bought two from this dealership. They are pleasant and professional when they want to get you under contract. When I recently went to return a lease and I told them I would not be leaving another car they refused to take the lease back. They were impolite and unprofessional. When they found out they were not making money off of me they were incredibly disrespectful. Thankfully East Hills Chevy in Freeport took my vehicle back. They were kind and considerate. DO NOT WASTE YOUR TIME AT BICAL! If you want a Chevy go to East Hills just down the road! More