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Biener Audi

4.8

578 Lifetime Reviews

795 Northern Blvd, Great Neck, New York 11021
Call (516) 829-2834

578 Reviews of Biener Audi

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August 16, 2018

"Stress free experience"

- Darwin

Returned to dealership, with reservations, following poor experience with previous sales person ( no longer there!) and irritation with one service advisor ( who I will Never deal with again) What a difference this time! A really pleasant, patient and well informed sales agent, a great technical assistant, and a sympathetic general manager who listened to our earlier reservations.

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Recommend Dealer
Yes
Employees Worked With
Lauren Lewis-Simmons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kevin Silva
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Paige
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 16, 2018

"My experience was exceptional "

- Don Do

The dealer was very underdsanding of my needs to the car. All my questions were answered with an excellent explanation. We were able to easily pick the car we wanted with barely any problems considering the time we were at the dealership. The experience at the Audi dealership was also better than expected.

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Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Daniel Yu
August 16, 2018

"Extremely accomodating and professional"

- Michele Domanick

Professional from start to finish. Charles Graf was very accommodating to help me with my travel arrangements to work and then to get my car back.

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Recommend Dealer
Yes
Employees Worked With
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 15, 2018

"new audio"

- goaway

Very good experience, Marc made everything very easy and didn't feel pressured. Having to write a minimum of 25 words to say something nice about my experience is not a good use of this site

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Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 06, 2018

"Excellent Service, but"

- peter'saudi

I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be helpful. Peter Brandt

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Recommend Dealer
Yes
Employees Worked With
Charles Graf
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 07, 2018 -

Biener Audi responded

Thanks for choosing our service department! We'll work on that, and our valets are always ready to answer any questions or go find someone who can, but normally it's true their goal is to get clients in and out of the service lane as fast as possible.

August 06, 2018

"Mike Firoutzale is THE BEST!"

- Manhasset

You will love working with Mike Firoutzale of Biener Audi. This is our second car with Mike and each time he has been incredibly nice and a wonderful resource for all things Audi. Not the usual run-around at all. Rather, a person you would want to have as a friend and advisor. We went in to see Mike on a Thursday and drove out with a new All-Road on Friday. I trust Mike to find the best deal on the car I want.

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Recommend Dealer
Yes
Employees Worked With
Mike Firouztale
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 07, 2018 -

Biener Audi responded

Thank you! Enjoy the new car!!

August 04, 2018

"Purchase of Certified Pre owned Audi A4"

- mikeciotta

Peter Wiehl was both courteous and professional and made me feel very comfortable during the sales part. He went over the top in explaining all the features on my car. He also understood my apprehension w the technology and took his time w me. Brian Paige made the financial part painless. He too explained everything in great detail.

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Recommend Dealer
Yes
Employees Worked With
Pete Wiehl
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Paige
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 06, 2018 -

Biener Audi responded

Thank you for sharing the good experience! We thank you for the business!

August 03, 2018

"Easy,pleasant and worthwhile "

- Doc0067

Used my regular salesman Mark Rubin whom I trust explicitly. Got bought out of my lease three months early, got into a 2018 in the color I wanted with all the bells and whistles and saved 23 dollars. A month. Enough said.

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Recommend Dealer
Yes
Employees Worked With
Marc Rubin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 04, 2018 -

Biener Audi responded

Glad we could make it easy! Thank you!

August 02, 2018

"Very helpful when buying my car off of its lease. "

- Jim

So far I have leased or owned 5 Audi autos from Beiner and serviced them there as well. They treated me with respect and professionalism. I am about to lease another Audi thru them

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Recommend Dealer
Yes
Employees Worked With
Pierre Abizeid
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy DeJesus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Weston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Drew Russo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 03, 2018 -

Biener Audi responded

Glad to hear it! We can't thank you enough for your loyalty all these years!

August 02, 2018

"Excellent service"

- SimBrim

From appointment to picking up my car after service everything went as planned. This is my fourth Audi and I have always received excellent service from my salesman, third time I’ve used Joe Mortell and they have always serviced my cars exceptionally well. John Pizzo has from inception handled my service matters very well and professionally

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Joe Mortell
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy DeJesus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Pizzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : John Pizzo
Aug 02, 2018 -

Biener Audi responded

Thank you for your loyalty!!

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