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Biener Audi - Service Center

4.9

205 Lifetime Service Reviews

795 Northern Blvd, Great Neck, New York 11021

205 Reviews of Biener Audi - Service Center

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September 18, 2018

"Top-notch, professional and efficient"

- -

Lauren is amazing, always promptly answering every question we've had. Matt and the Service Department are all on-the-ball, and friendly. The guys who greet you when you come in are professional and friendly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Lewis-Simmons
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jessica Baldwin
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Weston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Paige
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 20, 2018 -

Biener Audi responded

Thank you!

September 14, 2018

"Great Service Experience"

- Nrivera92

Jeremy was very friendly and welcoming! The center was packed on a Saturday morning but he took his time with each client to ensure the best service. Would definitely recommend the Biener service center.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 14, 2018 -

Biener Audi responded

Thank you!

September 06, 2018

"Excellent service and caring staff for "

- LaVoraED

My issues were addressed in a timely manner. Staff were very helpful and the ease of making an appointment was much appreciated. I will definitely use this dealership again.

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Desvigne
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Matt Weston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 07, 2018 -

Biener Audi responded

Thank you!

September 06, 2018

"The Audi experience"

- bwisun

From buying the car, to driving the car has never been easier or as enjoyable. The sale team worked with me and was in and out in no time. But Biener took it a step further. There service department is second to none. Jeremy DeJesus is the nicest most knowledgeable service contact I have ever had. He makes sure that your car is done quick and with the least amount of headache. From keeping you updated to helping you get a loaner car when need. I wish I could give him more then 5 stars.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy DeJesus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Paige
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Drew Russo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 07, 2018 -

Biener Audi responded

Fantastic to hear you have had great experiences in both sales & service. Thank you for your business and for writing the review!

September 05, 2018

" service experience"

- kjlynn

I was so pleased with the service department that I convinced my daughter to buy a new Audi at Biener, even though she lives close to another dealership.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : I also recommended Marc Rubin to my daughter because my son had a pleasant experience leasing from him.
Sep 06, 2018 -

Biener Audi responded

We appreciate that greatly!!!!! Thank you!

September 03, 2018

"Great experience "

- Yted2010

Charles was great, explained work that was going to be done, told me how long it was going to take. He introduced me to Yuksel Jusuf the tech that was working on my car, before I finished my coffee my car was done and cleaned, the service was exceptional, I would definitely recommend Biener to all my friends!!!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Yuksel Jusuf
Sep 07, 2018 -

Biener Audi responded

Thank you! We hope to see you for the next service!

September 03, 2018

"Great service "

- JMK1976

Great sales and service team, very accommodating, highly reccomend, I am a customer for 15 years and going, Rich Pizzo is great, he runs a great operation

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Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ed Glicksman
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeremy DeJesus
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Garrett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Pizzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 07, 2018 -

Biener Audi responded

Thank you! We all appreciate the review.

September 02, 2018

"recall"

- CutChogue

quick appointment and quick repair on indicated schedule service is very easy at Biener they checked to see if the part was in stock before setting the appointment

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Charles Graf
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 07, 2018 -

Biener Audi responded

We're glad you had an easy experience! Thank you!

September 02, 2018

"review"

- nurse

everyone i dealt with from making the appt to check out was professional , courteous and a pleasure to deal with.......... i made a last minute appt, they fit me in and did not make me wait all day.. very accomodating....... thank you

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Recommend Dealer
Yes
Employees Worked With
dont remember
Sep 07, 2018 -

Biener Audi responded

Thank you for the review!!

August 29, 2018

"Highly recommended"

- Malcsea1

They found a great solution to my leaky convertible top- so far. Great loaner and no problems at all. Jeremy great from a previous experience too

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Matt Weston
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 30, 2018 -

Biener Audi responded

Thanks for choosing our service department. Hopefully that stays trouble free and we'll be here for your regular maintenance!

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