Biener Ford
Great Neck, NY
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The price I negotiated did not end up being the price. I obtained my loan myself and brought the paper, the staff proceeded to re-structure my loan behind the scenes and did not discuss it with me. The st obtained my loan myself and brought the paper, the staff proceeded to re-structure my loan behind the scenes and did not discuss it with me. The staff added additional hidden fees and tried to present them without discussing them. The staff also had us waiting for around for a while. Overall not a pleasant experience. More
Frank is the best guy and best seller. He does everything you want and he helps you with everything. he cares about his clients and makes sure they’re taken care of. you want and he helps you with everything. he cares about his clients and makes sure they’re taken care of. More
Efficient and courteous staff from the mechanic to the secretary. I was kept up to date on the status on my explorer and the work was completed in a timely manner. secretary. I was kept up to date on the status on my explorer and the work was completed in a timely manner. More
Always, fast easy and very professional. Communication is great. People are very friendly. I am glad to use them and will continue in the future is great. People are very friendly. I am glad to use them and will continue in the future More
Professional.Friendly. Diligent on part back orders. My first visit was for routine oil change and inspection. Enroute my side mirror's reflective part was smashed by an unknown cause. The part had to be o first visit was for routine oil change and inspection. Enroute my side mirror's reflective part was smashed by an unknown cause. The part had to be ordered and I couldn't get inspected, but Dave was very good with updating me regarding the part back order which took from April 23rd to June 4th. More
I had a wonderful experience. I never felt so confident in being told what was wrong with my car and what needed to be fixed. Specially being a woman sometimes were taken advantage of. I was treated as if in being told what was wrong with my car and what needed to be fixed. Specially being a woman sometimes were taken advantage of. I was treated as if I was a friend. Wonderful staff all around. More
Very good experience. Everyone was Very professional Friendly and courteous. Will definitely go back again for all my services. They did a great job. Was done fast. Friendly and courteous. Will definitely go back again for all my services. They did a great job. Was done fast. More
Excellent service with attention to detail and quality. They are very efficient and get the job done quickly while you wait. 5 Star recommended. Showroom is brand new and very comfortable with amenities. They are very efficient and get the job done quickly while you wait. 5 Star recommended. Showroom is brand new and very comfortable with amenities. More
Always a pleasant experience when I go to Beiner Ford. Staff is friendly and courteous and always go above and beyond to accommodate your needs. Staff is friendly and courteous and always go above and beyond to accommodate your needs. More
I had a excellent experience with Biener Ford Dealership. The customer service was excellent and all my questions and concerns were answered and handled in the most respectful and professional manner! A big The customer service was excellent and all my questions and concerns were answered and handled in the most respectful and professional manner! A big thanks to the entire team! Marcella Umberto went above and beyond to help expedite my service issue! Truly a Gem! More