Big Star Buick GMC

Sales management not leveraging Went in as a serious buyer, but didn't get much help with pricing of truck. They offered me another truck, but then seemed uninterested after I reject Went in as a serious buyer, but didn't get much help with pricing of truck. They offered me another truck, but then seemed uninterested after I rejected high price offer on initial vehicle. Good customer service until you shoot them down. Probably thought i was a joke. Will go elsewhere where I know would appreciate my business and meet my price More

Do not buy from this dealer I was charged 500$ for an etching fee, which is unbelievable, should have just walked out then because you can do it by yourself for $25. They also tr I was charged 500$ for an etching fee, which is unbelievable, should have just walked out then because you can do it by yourself for $25. They also tried to charge me $400 for something I didn't ask for and when I found it in your invoice the financial manager said "oh let me see if I can remove that". You're telling me after 6 years of working here you aren't complete aware of that $400 worth of nothing you just put on my bill. I liked the car and if it wasn't the only car I ended up liking within 400 miles I wouldn't have bought it, cause they are a bunch of scam artist, reviews on every website will reflect. Not the right way to do business, I would be very careful if you plan on doing business with them. Add $500 to the price of the car for your "etching fee" too. More

Easy purchase! Came in and purchased a new truck. Highly recommend it. Got financing through them, and I currently get service on my other vehicles through them too Came in and purchased a new truck. Highly recommend it. Got financing through them, and I currently get service on my other vehicles through them too so it was a easy choice. More

Very satisfied Was in and out pretty quick. Steven was very professional and made sure we were comfortable while everything was being taken care of. Feel like I got Was in and out pretty quick. Steven was very professional and made sure we were comfortable while everything was being taken care of. Feel like I got a good deal out the door and didn't have to fight for it. More

New car They helped me get a car in the budget that I was looking for. I like the car that I got as well. It was worth the wait. They helped me get a car in the budget that I was looking for. I like the car that I got as well. It was worth the wait. More

Straight to the point This dealership gave me exactly what I asked for, no questions asked. They were straight to the point and I am very satisfied. Will do business again This dealership gave me exactly what I asked for, no questions asked. They were straight to the point and I am very satisfied. Will do business again in the future when it is time to purchase another great vehicle. More

Buying my new vejicly Excelente!! very good 😊 Experience everything We expect Definitely I will recommend this Baytown Gmc Buick to my relatives and friends to look for Excelente!! very good 😊 Experience everything We expect Definitely I will recommend this Baytown Gmc Buick to my relatives and friends to look for you was good time we spent there to have our new vehicle More

Great for the most part It was the end of the year so didn't have much to choose from on that years modles..... but I did find the truck I wanted well for the most part I was It was the end of the year so didn't have much to choose from on that years modles..... but I did find the truck I wanted well for the most part I was under the impression it was a v8 because I test drove one like it but the one I got was a v6.... after driving it and comparing the price and I came to terms of what I actually needed.... turned out to be the truck I needed and my family couldn't be happier..... I strongly recommend you speak with Anthony. .. don't let his tattoos scare you he's a great family guy and took great care of us More

Very good service very help explain everything very nice people I would recommend friends and family nice selection on tucks and carsthank you helpful nice service very help explain everything very nice people I would recommend friends and family nice selection on tucks and carsthank you helpful nice More

Ram 2500 purchase Quick easy process. Had minor xxxx up but problem was solved quickly. Thanks for the help and making it a easy purchase. Recommend to anyone Quick easy process. Had minor xxxx up but problem was solved quickly. Thanks for the help and making it a easy purchase. Recommend to anyone More