Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Cadillac
Friendswood, TX
3,322 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Cadillac in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Big Star Cadillac is here to serve all of your vehicle needs. We have the most professional and experienced staff to help you with your next new Cadillac or Certified Pre-owned purchase or lease. Big Star Cadillac, offers exclsuive Cadillac To Your Door service througout the Houston Area and beyond. Let one of our sales valets bring a Cadillac test-drive to your door.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletic events, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Houston Cadillac dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Cadillac service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Cadillac in Friendswood, TX Serving Houston Drivers
So, whether you want to buy a new Cadillac SUV near Texas City or need help with auto service, Big Star Cadillac is the dealership to work with. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,322 reviews
December 23, 2012
This was one of the best experiences I have had buying a car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. car. Gary made it fun and very informative. He seem to have all the answers explained and took his time. I will go back to Gary again. More
by Renee posey
December 22, 2012
From the minute we walked in the door, George had our attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, attention! He was an awesome salesman. Very knowledgeable about Cadillacs, no hard-sell, couldn't do enough to make us happy. Not just the sale, but he's been excellent on the follow-up after we purchased the SRX as well. Highly recommend George! More
by lking29
Employees Worked With
zzGeorge zzClark
December 21, 2012
Great Experience!! I enjoyed working with George Clark. He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! He made it very pleasant and easy!!! I would recommend this dealership to my family and friends!! More
by Lauralaw
Employees Worked With
zzGeorge zzClark
December 21, 2012
Superior dealership requires superior customer service, time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. time, energy, patience, courtesy and Ron Carter will make sure you are a happy superior customer with your purchase. More
by Marton
Employees Worked With
zzMike zzRideaux
December 19, 2012
George Clark is the most pleasant salesman I have ever dealt with when purchasing a new vehicle. He was patient,and understanding, not pushy, and listened to what I wanted in a vehicle. I can say I have n dealt with when purchasing a new vehicle. He was patient,and understanding, not pushy, and listened to what I wanted in a vehicle. I can say I have never said that about a saleman ever. He was very patient and worked with me on the purchase of my first Cadillac. Thanks, George. More
by margie101
Employees Worked With
zzGeorge zzClark
December 19, 2012
Had an outstanding buying experience. Mr.Clark was more than helpful and very friendly. I will definitely be recommending him to everyone I know and I'm thankful for all the knowledge and information he pr than helpful and very friendly. I will definitely be recommending him to everyone I know and I'm thankful for all the knowledge and information he provided. Great guy! More
by Mjackson91
Employees Worked With
George Clark, zzGeorge zzClark
December 17, 2012
This was a great experience. After searching the internet for multiple used cars, including Ford Escapes, Toyota 4Runners, Honda Elements, and Subura Outbacks / Foresters, we decided to go to 5 different dea for multiple used cars, including Ford Escapes, Toyota 4Runners, Honda Elements, and Subura Outbacks / Foresters, we decided to go to 5 different dealerships to see all the various cars we wanted to test drive. Having such a wide variety of cars to look at and test drive, we never would have thought that it would be the dealerhsip and/or sales associate that would make the difference, but little did we know... it absolutely was. We were greated at Ron Carter by the gentleman I spoke with on the phone the day prior about a 2008 Honda Element, his name was Clint Conley. Clint not only greated us with a friendly down-to-Earth attitude as we arrived, but he had the Element pulled around front, and completely cleaned as if we already purchased the car. This effort was immediately noticed and greatly appreciated. No other dealership or associate did this for us, and it truly made the difference. We obviously liked the Element, but having it prepped and ready to go really made the decision so easy. (we were able to see blemishes, which there were none, and really get a sense of buying a NEW car instead of a used car). It is becuase of Clint's extra efforts and friendlyness that made this experience not only enjoyable, but also quick and easy. It was truly a no-brainer! More
by mikepelonero
Employees Worked With
zzClint zzConley
December 15, 2012
Julio was awesome! He helped me find the right vehicle for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! for my needs (an SRX!), and showed me all the features. He was very accommodating, and a pleasure to work with. Highly recommended! More
by Rouse103
Employees Worked With
zzJulio zzZavala
December 15, 2012
What can I say...this dealership has always be A++ on my list! And just when I thought it couldn't get any better....George Clark comes along! I am truly grateful to my new Sales Rep for being so wonderfu list! And just when I thought it couldn't get any better....George Clark comes along! I am truly grateful to my new Sales Rep for being so wonderful to my daughter and me! All I can say, is you will love him! Every other comment posted on this site about George is true and then some. I highly recommend you ask for George...I think you will agree...he is "the Man" to take care of your Cadillac needs!!! AND when you get to the financing part...you will be greeted by June...whom is just as wonderful as George! You are definitely in good hands with both of these professionals! Ron Carter Cadillac is the place to go and George Clark is the guy to ask for!!! More
by yhall
Employees Worked With
zzGeorge zzClark
