Big Star Cadillac

I have purchase several cars in my life. This is by far the BEST and easiest car buying experience. This purchase was a SRX and I have been shopping for 6months. I had a very frustrating experience with 4 the BEST and easiest car buying experience. This purchase was a SRX and I have been shopping for 6months. I had a very frustrating experience with 4 Cadillac dealerships during this time. But then everything changed Jimmy Mauricio contacted me and I figured I had this much time in this I might as well try one last time. Jimmy introduced me to George Clark and I had the best experience ever. The purchase was very easy and they listened to my needs and options in a SRX. But they didn't stop there. After the purchase we wrapped a bow on the SRX in the service shop and invited my wife to the dealership. The SRX was an awesome surprise Christmas gift for my wife. PERFECT. Thanks again Ron Carter Cadillac and Jimmy Mauricio and George Clark. More

No high pressure sales. I hate buying vehicles, but this time it was painless. Great experience. Would highly recommend shopping Ron Carter Cadillac to everyone I know. time it was painless. Great experience. Would highly recommend shopping Ron Carter Cadillac to everyone I know. More

New cadillac that had 5000 miles on it. Several issues with noise. One problem still exist.noise inside var not solved. Will continue assessment of problem. with noise. One problem still exist.noise inside var not solved. Will continue assessment of problem. More

11/13/2013 I recently purchased a new vehicle at Ron 11/13/2013 I recently purchased a new vehicle at Ron Carter Cadillac. The sales representative; George Clark, was very professional, courteous, and 11/13/2013 I recently purchased a new vehicle at Ron Carter Cadillac. The sales representative; George Clark, was very professional, courteous, and informative throughout the complete transaction. Mr. Clark also followed up with a phone call to make sure everything was going well with the new vehicle. Andres B. Cisneros More

We were car shopping due to the fact my wife's car was recently totaled in an accident. We were under pressure before arriving at Ron Carter Cadillac. The reason i am writing this review is that Geor was recently totaled in an accident. We were under pressure before arriving at Ron Carter Cadillac. The reason i am writing this review is that George Clark made a very tough situation very comfortable and relaxed. When we arrived at Ron Carter Cadillac I asked for the Fleet dealer and George was paged to come wok with us. He made us feel comfortable immediately and did a great job finding the perfect car. Goerge stayed late to help us Friday night. I know for a fact that George went above and beyond the call of duty Saturday morning to help secure this vehicle for us. This was definately one of the most comfortable car buying experiences i have ever had. George is truely an asset to Ron Carter and their customers. More

My experience from the moment I walked into the door to the moment the keys were placed in my hands was fantastic. I've never been treated so well in a car buying situation. All the people I dealt with wer the moment the keys were placed in my hands was fantastic. I've never been treated so well in a car buying situation. All the people I dealt with were friendly and helpful. It was a very low pressure low stress experience. More

This was my second time dealing with Ron Carter Cadillac and George Clark. After my wife had purchased a 2013 ATS, I waited a while until I purchased a Escalade EXT. I had already been in a couple of times and George Clark. After my wife had purchased a 2013 ATS, I waited a while until I purchased a Escalade EXT. I had already been in a couple of times to speak with George. Each time he would treat me with courtesy and respect, without trying to make me buy a car. He would say, "Whenever I was ready, he would be there to help me." I am Thankful for him taking time along with June to help me with my decision. Not only did they go the extra mile, but they made me feel comfortable and at easy with what I was doing. The experience that my wife and I have received has made it easy to say, "That all of our future purchases will be made at Ron Carter Cadillac." They really make you feel like you have made the best decision when it comes to customer appreciation, as well as product satisfaction. Normally I am not a person that shares where I purchase things from. However, I want everyone I know to be able to experience that same Customer Service that we have been given. Thank You Ron Carter Cadillac!!! You have a customer for life!!! Johnathan B Flenaugh More

Upon entering the facility, my husband and I were greeted at the door by a very kind gentlemen. He asked, whom we were looking for and he immediately stated, "follow me, I will lead you to him". Mark Mauric at the door by a very kind gentlemen. He asked, whom we were looking for and he immediately stated, "follow me, I will lead you to him". Mark Mauricio offered a hand shake and asked if we would like something to drink. He was ready to answer any and all questions. He immediately showed us the automobile and asked if we wanted to take a drive. He offered the keys without question. The inside door molding had come dismantled, he immediately had that taken care of. The car was clean and very presentable. We were quite pleased. We requested a better interest rate and the Business Mgr. Jimmy explained he would try. Once that was taken care of, we were escorted to sign paperwork by June. Signing the paperwork was a long process, but June was familiar with the options available, and she explained everything very professionally. A very pleasant experience. More

Heidi was amazing! Extremely attentive, knowledgable and a pleasure to work with. We had a great experience with this dealership and look forward to working with them for years to come! a pleasure to work with. We had a great experience with this dealership and look forward to working with them for years to come! More

Excellant service and great hospitality. Car was beautiful.explination of the car was top notch. Paper work was presented and explined throughout the process. Will keep them for maintaining my car. beautiful.explination of the car was top notch. Paper work was presented and explined throughout the process. Will keep them for maintaining my car. More