Mark Mauricio

Mark Mauricio was great to work with—Honest, personable, communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike Pierce made it his priority to introduce himself during the process and Iriam Diaz helped me finalize all documentation in under an hour. This was one of the easiest luxury car buying experiences I’ve had. Greatly appreciate the Big Star Cadillac team! More

by Kayla Verified Customer Verified Customer

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Mark was great any concerns we had he would provide an answer. Staff were Friendly. answer. Staff were Friendly. More

by ajuarez10 Verified Customer Verified Customer

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Mark Mauricio was amazing and an absolute pleasure to work with!! His kindness, hospitality, and attention was unmatched! If we could give him more than a 5 star review, we would!!! Big Star Cadillac is work with!! His kindness, hospitality, and attention was unmatched! If we could give him more than a 5 star review, we would!!! Big Star Cadillac is lucky to have him! We will absolutely buy our next Cadillac from him! More

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The purchase process was too slow we almost gaiv up and did not purchase to car due to the lack of hussle and inablity to do tw things at once. did not purchase to car due to the lack of hussle and inablity to do tw things at once. More

by dad50ggr Verified Customer Verified Customer

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I had the best experience with Mauricio! He was on top of it from start to finish! I think I maybe spent 20 min in the actual dealership. I got there everything was done and for more than I He was on top of it from start to finish! I think I maybe spent 20 min in the actual dealership. I got there everything was done and for more than I expected! More

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Angela Davis, Mike Pierce and Mark Mauricio what an amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me st amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me step by step and answered all my questions and just truly cared about me as his customer. He works with a wonderful team, Mrs. Angela was in constant communication upon delivering my vehicle, very friendly and thorough. I’m grateful for Mr. Pierce and helping me with the numbers and keeping me in my budget. I’m forever thankful and my loyalty is forever embedded with Big Star Cadillac. My first Cadillac and the experience was 10 stars ⭐️ More

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Mark was absolutely fantastic! He listened to our wants and needs and made it happen! Mark makes you feel like family! He made my first car purchase smooth and enjoyable! He listened to our wants and needs and made it happen! Mark makes you feel like family! He made my first car purchase smooth and enjoyable! More

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Mark Mauricio is the best salesman I have ever worked with He made buying a new car so easy & stress free I will definitely be a return customer with He made buying a new car so easy & stress free I will definitely be a return customer More

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Mark was very professional and courteous. If you want to buy a 5-year old, 1-owner Ford, buy it from some that traded it in on a new Cadillac. If you want to buy a 5-year old, 1-owner Ford, buy it from some that traded it in on a new Cadillac. More

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Very satisfied with my experience at big star Cadillac. Maricio gave exactly what I wanted and more. I’ll definitely recommend this dealership. Maricio gave exactly what I wanted and more. I’ll definitely recommend this dealership. More

by Rolandoreyes093 Verified Customer Verified Customer

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