Mark Mauricio

I live in Dallas, but I buy all of my Escalade V ESV’s from Big Star Cadillac. My previous salesperson does not currently sell cars and I was introduced to Mark. Since I’m not local to the dealership, I from Big Star Cadillac. My previous salesperson does not currently sell cars and I was introduced to Mark. Since I’m not local to the dealership, I had to rely heavily on Mark’s expertise and his overall knowledge about the process of delivering a car to a customer that’s in a different part of the state. Mark was very very attentive to all of the details and familiar with the complexities of the deal. My car was a special order and Mark had everything arranged and ready to go. The process was flawless. Mark did an outstanding job and I would definitely buy another car from him and Big Star Cadillac. I have my eye on a 2027 already. If anyone is looking for professionalism and attention to details, he’s your guy! Mark, thank you so much for all your hard work and effort that you put in to getting my deal over the finish line and delivered in perfect condition. More

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If we could give Mr. Mark 10 stars, we definitely would. We had a great sales experience. He had us in and out of the dealership, explained everything very well, and answ Mark 10 stars, we definitely would. We had a great sales experience. He had us in and out of the dealership, explained everything very well, and answered all of our questions without hesitation.Highly recommend him and big star cadillac! More

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Willing to listen and accommodate. Made the buying process easy. Was very friendly and helpful. Made the buying process easy. Was very friendly and helpful. More

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Mark is an excellent salesman. He helped me get into the corvette I really enjoyed my experience buying this car. I was totally explained everything and enjoyed our conversation. He helped me get into the corvette I really enjoyed my experience buying this car. I was totally explained everything and enjoyed our conversation. He is an awesome person. More

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Mauricio made the purchase of our Escalade an outstanding experience from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. He kept us infor experience from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything went smoothly. He kept us informed throughout the entire process, answered all of our questions, and made what could have been a stressful purchase incredibly easy. His honesty, attention to detail, and exceptional customer service truly set him apart. We couldn’t be happier with our new Escalade and highly recommend Mauricio to anyone looking for a seamless, first-class vehicle buying experience. Thank you, Mauricio! More

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This is the second vehicle purchased from this dealership. Efficient and professional service makes the difference. dealership. Efficient and professional service makes the difference. More

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Mark was extremely helpful and understanding, especially since my purchase was happening from out of State! I would do business with Mark and Big Star Cadillac any time! Highly recommend them both! - Greg since my purchase was happening from out of State! I would do business with Mark and Big Star Cadillac any time! Highly recommend them both! - Greg Smith More

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This was our first time visiting Big Star Cadillac, Mark Mauricio made the experience smooth and stress free. We went in to see a used vehicle, and he had it ready for us. After looking for quite some tim Mauricio made the experience smooth and stress free. We went in to see a used vehicle, and he had it ready for us. After looking for quite some time and seeing very dirty vehicles this was a nice treat. Everyone that we dealt with at Big Star Cadillac was warm and welcoming. Also, a shout out to Kelly in finance. We will contact Mark again if we are in the market. More

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Beautiful building, very friendly staff, amazing customer service.Easy process to buy my dream car, Love it! service.Easy process to buy my dream car, Love it! More

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As soon as we walked in we had the salesman greet us and were ready to help out with what we were looking for! were ready to help out with what we were looking for! More

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