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Big Star Cadillac - Service Center

Friendswood, TX

4.7
1,261 Reviews
Call Service Center (281) 819-4641

1,261 Reviews of Big Star Cadillac - Service Center

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August 02, 2023

Love this place! It started with meeting with Cassandra and finding the perfect Escalade to purchase. To getting wonderful service from Bobby. I love it here, Thanks! More

by sprigginselijah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iriam Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Beyner-Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casandra Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzRaven zzRasberry
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Aug 02, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that our team was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

Aug 02, 2023 -

sprigginselijah responded

No problem at all. I'm never going anywhere else again. I've been converted from a truck to an Escalade for life. Can't wait to see you guys for an upgrade later!

August 02, 2023

I received professional and courteous service. I did not have to wait long for my car to be serviced. More

by MSANNIEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Hi! We are very happy that Bobby provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 02, 2023

Very attentive even while being sick Ainsley was great with getting us a loaner and keeping us up to date on getting our vehicle back on the road More

by SYLNOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ainsley Roark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

August 02, 2023

Mr. Miller is very knowledgeable. The service department always services my car in a timely manner. More

by rhkuebler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Hi! We are very happy that Bobby provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

August 02, 2023

I have both of our vehicles serviced at Big Star Cadillac. Bobby Miller does a great job! More

by RDHARRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

August 02, 2023

Always a good experience when I take both of my vehicles to Big Star for service. More

by RDHARRIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : zzJeff zzDial
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Bobby and Jeff were able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

August 01, 2023

Bobby Miller has always been a fantastic representative for the dealership. The service is very professional, informative, and keeps you updated on your service process. Excellent employee!!!!! More

by DRICHARDSON60
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

August 01, 2023

Everything was good. I wad pleased with my visit That all i have to say. More

by LADYJ1550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zzJeff zzDial
Report | Print
Aug 01, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that our team was able to provide you with an exceptional, 5-Star experience.

July 31, 2023

Bobby has always been my go-to guy, he is a true assist for Big Star Cadillac. More

by WRMATHISEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Big Star Cadillac responded

Thank you! We are delighted that Bobby was able to provide an exceptional, 5-Star experience for you. We are honored that you chose Big Star Cadillac!

July 31, 2023

Very good treatment from everyone in the dealership very well helped out from the personal in service desk. More

by PEDROCAVAZOS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benito Sánchez
Report | Print
Jul 31, 2023 -

Big Star Cadillac responded

Thank you, it has been a privelege to serve you. We are delighted that Bobby was able to provide you with an exceptional, 5-Star experience.

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