Iriam Diaz

Mark Mauricio was great to work with—Honest, personable, communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike communicative, respectful of my time, professional, no hidden agenda or pressure. Kelly Wilson ensured my financing preferences were honored, Mike Pierce made it his priority to introduce himself during the process and Iriam Diaz helped me finalize all documentation in under an hour. This was one of the easiest luxury car buying experiences I’ve had. Greatly appreciate the Big Star Cadillac team! More

by Kayla Verified Customer Verified Customer

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This is a great place to visit when you want a Cadillac. Service is great Service is great More

by tj.dillard83 Verified Customer Verified Customer

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Wiem did an amazing job putting us in a brand new Cadillac. She explained everything in great detail. Will definitely be coming back to her for our next vehicle. Big Star Cadillac has been an amazing Cadillac. She explained everything in great detail. Will definitely be coming back to her for our next vehicle. Big Star Cadillac has been an amazing dealer to work with. More

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Considering I lived over 1 1/2 hours away from the dealership, I was happy with the way Mario answered my questions and grateful all necessary documents could be sent by email so all I needed to do wa dealership, I was happy with the way Mario answered my questions and grateful all necessary documents could be sent by email so all I needed to do was bring my down payment, sign financial documents and drive home in my new vehicle. More

by bjenell68 Verified Customer Verified Customer

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Victor Rivas is an excellent, professional, courteous, honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Star honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Start is a great dealership, and I highly recommend it to anyone. My brother, my sister-in-law, and my sister all shop at Big Star for their vehicles. Everyone was very professional and courteous at Big Star. They treat their customers like a star. I met Lisa Velasco, who helps my brother, sister-in-law, and my sister. Lisa was very nice, professional, and courteous, too. I found out later that Lisa and I went to high school together. Iriam Diaz is a great, professional, and courteous Finance Manager. He did an awesome job handling my finance paperwork and helping me finalize the deal in a timely manner. The young lady who helped me with delivery was so awesome. She explained everything so well to me about the vehicle. I am pleased that I went to Big Star to do business. This was the best experience I have had at a dealership. Thank you, Big Star! Chrisanthony W. More

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It was great! This is the 3rd car we purchased from big start cadillac with Daisy's help. This is the 3rd car we purchased from big start cadillac with Daisy's help. More

by garcia.daisy5683 Verified Customer Verified Customer

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The purchase process was too slow we almost gaiv up and did not purchase to car due to the lack of hussle and inablity to do tw things at once. did not purchase to car due to the lack of hussle and inablity to do tw things at once. More

by dad50ggr Verified Customer Verified Customer

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Excellent customer service received from sales to finance through my entire leasing transaction. Especially appreciate the personal walk through of all my vehicle’s features. through my entire leasing transaction. Especially appreciate the personal walk through of all my vehicle’s features. More

by Evonne Verified Customer Verified Customer

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Good customer service and helpful in all areas dealing with the car buying experience, thanks. with the car buying experience, thanks. More

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Angela Davis, Mike Pierce and Mark Mauricio what an amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me st amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me step by step and answered all my questions and just truly cared about me as his customer. He works with a wonderful team, Mrs. Angela was in constant communication upon delivering my vehicle, very friendly and thorough. I’m grateful for Mr. Pierce and helping me with the numbers and keeping me in my budget. I’m forever thankful and my loyalty is forever embedded with Big Star Cadillac. My first Cadillac and the experience was 10 stars ⭐️ More

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