Big Star Ford

Brought my car in for service and the customer service was excellent. The mechanic Angel wad amazing and kept in touch with me through the entire process. Plus the convenience of picking up my car and re was excellent. The mechanic Angel wad amazing and kept in touch with me through the entire process. Plus the convenience of picking up my car and returning was the best! More

Ali was very knowledgeable on the vehicle and helped me get through the process very efficiently. get through the process very efficiently. More

Service i horrible! The service department never called back about an issue with my vehicle. The service department never called back about an issue with my vehicle. More

Service writer was very kind and helpful, but waiting three hours for and oil change, wipers, and a battery is just too much. three hours for and oil change, wipers, and a battery is just too much. More

A recall notice i was told it would take 4 hours took two days. If your going to keep my truck, give me a car! days. If your going to keep my truck, give me a car! More

My vehicle came in for 4 different things to be worked on. It was dropped off on a Monday and was told by the middle of that week I'd have an update as to when my vehicle will be read. Didn't hear from an on. It was dropped off on a Monday and was told by the middle of that week I'd have an update as to when my vehicle will be read. Didn't hear from anyone until the following week, and that's because I drove up there. Called on different occasions but couldn't get anyone. Out of the 4 things only 3 got fixed and it took 3 weeks. More

Muy buen servicio, me ayudaron con todo lo que necesitaba. Lo recomiendo a cualquier persona gracias necesitaba. Lo recomiendo a cualquier persona gracias More

They are very reliable and their service is top notch. I have trusted Big Star Ford from my initial purchase and servicing my F-150. I only take my vehicle to them. I have trusted Big Star Ford from my initial purchase and servicing my F-150. I only take my vehicle to them. More

The service was. excellent and Thank you to. Marion or Marian she has black long hair and wear glasses and has beautiful nails.. Always give me great customer servic excellent and Thank you to. Marion or Marian she has black long hair and wear glasses and has beautiful nails.. Always give me great customer service! Sincerely yours, Ms. Livingston More

Every time I go there for an oil change, I have to wait for two to four hours. I loose my hours at work and still have to pay for my oil change. for two to four hours. I loose my hours at work and still have to pay for my oil change. More