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Big Star Hyundai
Friendswood, TX
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,694 reviews
March 24, 2017
Excellent Customer Service I purchased a Cadillac SRX from Ron Carter Hyundai. Our Sales Rep Michael Resendez was very professional and quick to assist me in finding the best ca I purchased a Cadillac SRX from Ron Carter Hyundai. Our Sales Rep Michael Resendez was very professional and quick to assist me in finding the best car for ME. I would definitely recommend this dealership. GO SEE MICHAEL HE WILL TAKE CARE OF YOU!!!!!!! More
by Livingston
Employees Worked With
Michael Resendez
March 24, 2017
Had a really good experience! Went in last weekend looking for a new car at a certain price, and our salesman Michael Resendez made that happen! The best part is we were in and ou Went in last weekend looking for a new car at a certain price, and our salesman Michael Resendez made that happen! The best part is we were in and out of there in less than 4 hours. Love my car and would definitely recommend him. He was very easy to work with. More
by Amanda
Employees Worked With
Michael Resendez
March 24, 2017
Dishonest dealership We were approached right when we walked in the door which was nice. It took us an hour to get there so we all needed to use the restroom. I had to a We were approached right when we walked in the door which was nice. It took us an hour to get there so we all needed to use the restroom. I had to ask at least 3 times where the restrooms were. They were ready to just get started as soon as we walked in The salesperson was respectful and explained features on the car. Financing tried to sell us additional warranty at least 5 times. Always coming back to it in conversation. The dealership was not straightforward with us on the pricing. I told them the BOTTOM LINE price that we could afford otherwise we need to walk. They came back in agreeing to the price on the 2 cars we purchased. Later at financing, at least 4 hours later, I kept making sure no additions. She promised me. When we got home, I laid out all the different documents and calculated on a spreadsheet. I learned that they added a $2,400 package to each of the cars. When I called Christian he laughed and said I can bring the cars back for a $1,500 restock fee for each car. More
by lbrown5525
Verified CustomerMarch 23, 2017
Best dealership I have ever worked with. Everone there made you feel comfortable. They worked hard to get me where i could afford to drive in the top of the line Sante Fe. Never in this life Everone there made you feel comfortable. They worked hard to get me where i could afford to drive in the top of the line Sante Fe. Never in this life time thought i could ever get into a vehicle of this nature. Thank you Ron Carter Hyundai. More
by edeseloco
Employees Worked With
Kelly Galvan, Sosa L.
March 23, 2017
You really don't want to hear what I want to say . I think adding the extra $4,000 to the sticker price of $19,995, for items that were supposed to be included in the price is a shady practice. . I think adding the extra $4,000 to the sticker price of $19,995, for items that were supposed to be included in the price is a shady practice. More
by jubati69
March 23, 2017
Ecellent Staff was very friendly. Mo, our sales person went above and beyond with the service he provided. We will definitely purchase another vehicle from M Staff was very friendly. Mo, our sales person went above and beyond with the service he provided. We will definitely purchase another vehicle from Mo and Ron Carter in the near future. BBQ lunch was really good too! More
by azep55
Employees Worked With
March 23, 2017
Good Samaritan Deeds!! After being in north Houston all morning going into afternoon, I was on my way home to Galveston, making it in enough time to pick my daughter up from After being in north Houston all morning going into afternoon, I was on my way home to Galveston, making it in enough time to pick my daughter up from Pre-School. While traveling on Hwy 45 South I ran over (what I later found out was a nail) something that made my tire pop. Instantly exiting the closest turn in was the Ron Carter Hyundai on El Dorado. As soon as I pulled it in it on Like took 2 minutes before Michael Resendez came out to see what exactly was the problem. I was in a near anxiety attack point, when he said not to worry he was gonna see what he could do. After calling anyone and everyone I knew that could possibly meet to help me, he from behind the building with a huge jack and everything that could help me change it! I couldn't emphasize enough how much he was a hero at that point! Being almost an hour away from home with absolutely no idea how to change a tire, but it also being the day after I took my jack out of my trunk so I could get my brakes changed. Thank you again. I was able to make it to discount tire, and still had enough time to get my little girl safe and sound from school. :) More
by 1104834
Employees Worked With
MICHAEL RESENDEZ
March 22, 2017
Ron carter I had a very good experience in Ron Carter. Treated me pretty good and the help was awesome. I would definitely go back and also recommend this dealer I had a very good experience in Ron Carter. Treated me pretty good and the help was awesome. I would definitely go back and also recommend this dealership to other people. More
by jguerrawatson
Employees Worked With
zzDavid zzWaters
March 22, 2017
Excellent sales team. Veronica was amazing. She did everything to help get us into the car that we needed and wanted. The weather was bad when we left and she calle team. Veronica was amazing. She did everything to help get us into the car that we needed and wanted. The weather was bad when we left and she called to make sure we had made it home safely More
by angeladfdb09
Employees Worked With
zzVeronica zzHewitt, Sosa L.
March 22, 2017
Love my new car Veronica listened to my needs and expectations and went above and beyond to assure that I was happy with my new car purchase and followed up with me Veronica listened to my needs and expectations and went above and beyond to assure that I was happy with my new car purchase and followed up with me More
by lswansey
Employees Worked With
zzVeronica zzHewitt
