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Big Star Hyundai
Friendswood, TX
6,689 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,689 reviews
March 13, 2017
Amazing products! Call me with an excellent buy back price for your truck! Thank you so much for all your help in getting just what I was looking for! God bless you an Call me with an excellent buy back price for your truck! Thank you so much for all your help in getting just what I was looking for! God bless you and family Mr. Karamitsos! Thank you! Thank you! Thank you! sir More
by meuanity
Verified CustomerEmployees Worked With
Tasos Karamitsos
March 13, 2017
Extended warrantee issues Spent over 1.5 hours trying to get help with my 2011 Hyundai Tuscon steering wheel problem. Told by everyone who I talked to that the steering wheel Spent over 1.5 hours trying to get help with my 2011 Hyundai Tuscon steering wheel problem. Told by everyone who I talked to that the steering wheel "leather" covering was not covered because it was a cosmetic issue. The car has less than 36,000 miles. When I bought the car, I was offered a five year extension on the factory bumper to bumper warrantee for $1,00.00 extra, I was told by a couple of the management people, that even if the car was only a few days old, this type of issue would not be covered as it was considered to be a cosmetic issue. I have purchased four Hyundais so far, but will probably not buy another one. What good is a warrantee if anytime a customer tries to use it, the dealership uses any excuse that can find to deny coverage. Once before I had a problem with this same dealership on another car. The engine threw a piston though the block. The did not want to cover it because the vehicle did not have enough oil when it was towed in for repair. They did not want to accept he fact that the oil was gone dud to the big hole in the engine block caused by the piston head going through the block. Finally won that one after proving the oil was just changed about 200 miles before. I once had he dealer (champion Hyundai) refuse to cover a n oil pump failure because the warrantee only covered the pump housing, not any on the pump internal parts.. More
by Don
Employees Worked With
Supposedly theGeneral Manager, the service manager and a couple of others.
March 13, 2017
Rude and dishonest. Salesman was not friendly. His boss was rude. I just wanted to test drive a car and they acted like test driving a car was a bad thing. I will buy a c Salesman was not friendly. His boss was rude. I just wanted to test drive a car and they acted like test driving a car was a bad thing. I will buy a car soon. However, not from here! More
by Ray
March 12, 2017
Satisfaction survey Everyone at the dealership was friendly and professional. Tasos was took the time to make comfortable with my purchase. Tasos was quick to offer a l Everyone at the dealership was friendly and professional. Tasos was took the time to make comfortable with my purchase. Tasos was quick to offer a loaner car until my own car was ready for delivery. More
by cindypalomo
March 12, 2017
Great Service! I had a great experience and everyone at the dealership was very accommodating. They were very accommodating and even delivered my new car to my home I had a great experience and everyone at the dealership was very accommodating. They were very accommodating and even delivered my new car to my home. More
by dlozano6770
Employees Worked With
Kelly Galvan, zzVeronica zzHewitt
March 11, 2017
Worst experience ever Ron Carter Hyundai in Clearlake sold me a car signed contract and all on February 6. Called me today and said I needed to provide one more paycheck st Ron Carter Hyundai in Clearlake sold me a car signed contract and all on February 6. Called me today and said I needed to provide one more paycheck stub. Instead they locked me in a room with some xxxxxxx trying to force me into some new deal, because they overcharged me so much that the original lender would it only lend 80% of the car bc loan exceeded the value More
by Roncf*ed
Employees Worked With
Kevin, zzDavid zzWishart
March 11, 2017
2017 Elantra I love my car! I love the features. My only problem is that I just need you to pay off my trade in. I am considered seriously delinquent on my paymen I love my car! I love the features. My only problem is that I just need you to pay off my trade in. I am considered seriously delinquent on my payment for the car that I traded in to you. More
by melissaharper1
Employees Worked With
March 11, 2017
Awesome Great experience overall! Only complaint is interest was very high! Hopefully I can refinance next yr.to get a better interest rate and payment.my veh Great experience overall! Only complaint is interest was very high! Hopefully I can refinance next yr.to get a better interest rate and payment.my vehicle was around $25,000/and it has me paying around 42,000 that's a lot of money! More
by lalacantu
Employees Worked With
zzVeronica zzHewitt
March 11, 2017
2017 Hyundai Sonata Overall experience was great. Staff is really friendly and helpful. The process should be fatser however, I was there for 8 hours. However, I definite Overall experience was great. Staff is really friendly and helpful. The process should be fatser however, I was there for 8 hours. However, I definitely will recommened this location to friends and family. More
by ornella.nk
Employees Worked With
zzAnthony zzMerchant
March 11, 2017
Buying a car was straight forward I enjoyed my experience here although it was a busy Saturday. Definitely recommend going to buy a car on a rainy weekday! My family and I were taken c I enjoyed my experience here although it was a busy Saturday. Definitely recommend going to buy a car on a rainy weekday! My family and I were taken care of appropriately and purchasing the vehicle was straight forward, which I liked. I would purchase my next vehicle here. More
by racmum
Employees Worked With
zzDavid zzWaters, zzDavid zzWishart
