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Big Star Hyundai
Friendswood, TX
6,682 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,682 reviews
March 08, 2017
Satisfied customer Very satisfied with my purchase and the overall handling of my situation. Second car I have purchased from this dealer and David has taken care of me Very satisfied with my purchase and the overall handling of my situation. Second car I have purchased from this dealer and David has taken care of me both times. More
by flockbradley
Verified CustomerEmployees Worked With
zzDavid zzWaters
March 07, 2017
Great Experience James Mowell, was an awesome salesperson. He was able to take all my information before I arrived and have me approved before I stepped foot into the James Mowell, was an awesome salesperson. He was able to take all my information before I arrived and have me approved before I stepped foot into the door. I hate dealing with the back and forth. I had a good experience overall while there. More
by Kimberly L Johnson
Employees Worked With
James Mowell.
March 07, 2017
Great Experience I had the best experience with Ron Carter Hyundai. My sales guy was Anthony Merchant. Go see Anthony if your in the market for a new or used car. He w I had the best experience with Ron Carter Hyundai. My sales guy was Anthony Merchant. Go see Anthony if your in the market for a new or used car. He will take great care of you. More
by tammybroadway
Employees Worked With
zzAnthony zzMerchant
March 07, 2017
Santa Fe I arrived at dealership was promptly waited on. Sales staff was courteous and met needs. Finance was equally helpful. Got the car I wanted at a re I arrived at dealership was promptly waited on. Sales staff was courteous and met needs. Finance was equally helpful. Got the car I wanted at a reasonable price. More
by bigmike_tx_48
Employees Worked With
zzJames zzTeng
March 03, 2017
Excellent Service Ron Carter Hyundai dealership exceeded my expectations of car buying. There were no hassles, everything moved smoothly and effortlessly. I have to say Ron Carter Hyundai dealership exceeded my expectations of car buying. There were no hassles, everything moved smoothly and effortlessly. I have to say this has been the best car buying experience I've had thus far. More
by indieluv
Employees Worked With
zzPaul zzJones
March 03, 2017
Review (Recent Purchase - 2017 Hyundai Tucson) I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main co I was referred to Ron Carter Hyundai by a lead gen site and in a matter of minutes I talked to two people from the dealership. Paul, became my main contact and from the first moment we talked he was super friendly and helpful, quickly answering all my questions. At this point I was 90% sure of the vehicle I wanted to purchase, but hadn't made a decision as to where. During my research I visited a few Hyundai dealerships and all treated me just Ok but really sale-sy and that just ruined the experience for me. Paul quickly understood what I was looking for and the reasons why, and made me feel comfortable about my choice while expertly guiding me through the best choice for me. I started with a used 2016 Hyundai Tucson in mind, headed over to the dealership thinking I would see a New 2016 Hyundai Tucson and ended up purchasing a New 2017 Hyundai Tucson. A natural decision after careful thought and help from Paul. I basically interacted with 3 people at the dealership, Paul (Internet Sales), his Manager (don't know his name) and Roddger (Finance Manager)... all three where great, friendly, knowledgeable, helpful and very understanding of my needs and wants. In the next few months my boyfriend will be looking to buy a car, and we know we will first ask Paul for help! :) More
by dianagn
Employees Worked With
Roddger (Finance Manager), zzPaul zzJones
March 03, 2017
Best Dealership in Texas I would like to say Paul Jones is an asset to your dealership. He answered all my questions and concerns in a very professional manner. You should be I would like to say Paul Jones is an asset to your dealership. He answered all my questions and concerns in a very professional manner. You should be very proud that you have a employee that is so dedicated and committed to customer service. He made my buying experience a pleasure. I have purchased many new cars before but it was this experience with Paul is what will make me refer all my friends and relatives to Ron Carter for their future purchases. I want to thank Ron Carter all their employees. Everyone was AWESOME! Thank you!! And especially Paul Jones. Duane A Grooms Duaneoutdoors@yahoo.com 8327522433 More
by duaneoutdoors
Employees Worked With
zzPaul zzJones
March 03, 2017
NIghtmare for senior on fixed income. Sad, sad, sad. Final price should be shown and explained instead of focusing on monthly payment and adding on extra months to get payment down. Peopl Sad, sad, sad. Final price should be shown and explained instead of focusing on monthly payment and adding on extra months to get payment down. People get stressed when purchasing vehicles. Vehicles should be offered that the person can afford .(used, or less expensive). I mentioned this in the beginning but seemed a new vehicle was focused on. A 2016 would have been fine or a demonstrator. I signed something not really explained ( my fault). I know everyone must make a living and have families but this deal seems totally off to me. More
by bjrichards919
Employees Worked With
Other Employees :
Don't know finance persons names.Really don't want to get anyone in trouble., zzLupe zzPena
March 03, 2017
Worst experience This was by far the worst customer service I have ever experienced. Was not happy about a lot of things. Could have been 100X better in performance. This was by far the worst customer service I have ever experienced. Was not happy about a lot of things. Could have been 100X better in performance. More
by mindyd97
Employees Worked With
Tommy Lee, Alexis (manager)
March 03, 2017
The Best! Great place to buy a car. The staff is wonderful and very patient. I can be a handful. We have bought our last four cars from Ron Carter and each time Great place to buy a car. The staff is wonderful and very patient. I can be a handful. We have bought our last four cars from Ron Carter and each time is better than the last. More
by barbshultz
Employees Worked With
Other Employees :
Mike Choppa and John Hewitt, zzPaul zzJones
