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Big Star Hyundai
Friendswood, TX
6,692 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,692 reviews
November 27, 2015
It was a good experience. Everyone was very nice and professional. There were several gifts to show appreciation: a $25 Shell gift card, a $300 WalMart gift card and a tin of Everyone was very nice and professional. There were several gifts to show appreciation: a $25 Shell gift card, a $300 WalMart gift card and a tin of chocolate chip cookies with a thank you card sent to me. More
by DSLEDGE58
Verified CustomerEmployees Worked With
I don't recall the manager's name nor the finance person's name., zzPaul zzJones
November 26, 2015
Real bad taste in the mouth...wish i can give negative stars I went to buy new 2016 Tucson with Mike Chappa. Decent guy..but never seemed interested always in-out. Alex Garcia who was filling in for him Seemed c I went to buy new 2016 Tucson with Mike Chappa. Decent guy..but never seemed interested always in-out. Alex Garcia who was filling in for him Seemed clueless. Okay, so Tucson was listed for $21,050 ..msrp of $25k with popular pkg....wow seems very nice! Wait too soon?! How can a dealer give abt 3900$ in discount! If it sounds too good to be true, it probably isn't. Inspite of me asking them drive out price repeatedly, they never told me till last moment. Usually that doesnt happen...so i was waiting for a surprise. And boy i got one....do the math here... $21,050 ( incld $3900 in discounts) and + 3900 for " accesories" which is really their protection pkg..services etc. waaaay over priced services. So i decided to opt out of it. Manager Abner mendez tried to fool me but couldnt as iam pretty xxxx good with my numbers. He told me that in order to avail this special price of $21k i have to add $3900 worth of services. Wow..nice way to waste time of customer. His intention was to sell me this car at $24k something. I cancelled the deal and walked out after wasting about total 6-7 hrs not including an hr drive from Sugar land area each way. So lesson learnt...if u have full day available to waste, a visit to Ron Carter Hyundai is most recommended! Don' t know how vigilant all these positive reviewers were. My gut feeling is that these bunch of professionals have lot of idle sales ppl whose fulltime job may be to keep posting good reviews. More
by YKC1
Employees Worked With
Abner mendez, mike chappa, zzAlex zzGarcia
November 26, 2015
Excellent service I have no complaints. Israel was great as was the financial manager. I previously purchased my RAV 4 from Ron Carter in Alvin and this experience was I have no complaints. Israel was great as was the financial manager. I previously purchased my RAV 4 from Ron Carter in Alvin and this experience was just as pleasant.. I would definitely shop there again or recommend them to my family or friends. More
by LEONAFLORENCE
Employees Worked With
zzIsrael zzSalazar
November 26, 2015
Great staff! The staff was excellent to work with! No one was pushy and we were able to quickly get on the same page about what we wanted. Everyone worked hard to The staff was excellent to work with! No one was pushy and we were able to quickly get on the same page about what we wanted. Everyone worked hard to get us a great car at a great price. We'll definitely use them again. More
by VERESMELISSA
Employees Worked With
zzAlex zzGarcia
November 25, 2015
Customer Service Good customerservice starts as soon as you see the client and continues on.Customer service was very good when we came,but was lacking when we closed. Good customerservice starts as soon as you see the client and continues on.Customer service was very good when we came,but was lacking when we closed. More
by DIANA.SWEENEY
Employees Worked With
Other Employees :
Mike chappa, Adrian Anderson, and Spring, zzAlexis zzCamarillo
November 25, 2015
Car buying , not as fun as you might think, but Purchasing a new car can be very stressful, but Tasos is a really nice salesman and whenever we had a question that he could not answer Christian was Purchasing a new car can be very stressful, but Tasos is a really nice salesman and whenever we had a question that he could not answer Christian was very helpful and answered all of our questions. We really love our new Tuscon and we would return to Ron Carter Hyundai for a third vehicle. More
by LCOCHRAN00
November 23, 2015
had a great experience Very pleased with my experience. The salesman mike was extremely helpful, professional and not pushy. I will definitely recommend friends looking for Very pleased with my experience. The salesman mike was extremely helpful, professional and not pushy. I will definitely recommend friends looking for a new vehicle to visit this dealership More
by ROBERTSCONIERS
Employees Worked With
mike
November 23, 2015
Chuck Olson Elantra Purchase Review Darek Kleinschmidt did a great job in listening to my personal needs and desires and putting me in the car that most met those needs. Darek Kleinschmidt did a great job in listening to my personal needs and desires and putting me in the car that most met those needs. More
by CNJOLSON
Employees Worked With
Darek Kleinschmidt
November 23, 2015
Hyundai purchase Had an exceptional time looking for my new car. The representative was very knowledgeable about the Accents. He asked specific questions to decipher m Had an exceptional time looking for my new car. The representative was very knowledgeable about the Accents. He asked specific questions to decipher my needs. Would definitely go back for another purchase. More
by ASHLEYMCCAULEY17
Employees Worked With
Hector Jaramillo
November 22, 2015
My experience was great! Jarred Anderson explained everything and made my decision so easy. He was very thorough and went over all details. He was a very kind and was great! Jarred Anderson explained everything and made my decision so easy. He was very thorough and went over all details. He was a very kind and excellent salesman. I will recommend him to all of my friends looking to buy a car. More
by TJEBBIA
Employees Worked With
