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Big Star Hyundai

Friendswood, TX

4.3
6,694 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,694 reviews

October 08, 2015

Great first time experience I highly recomend this dealership. The atmosphere was perfect the staff was friendly and proffesional. Helped me meet my needs and demands. You dont f More

by JOEMAX2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Curbelo
Oct 08, 2015 -

Big Star Hyundai responded

Thank you for your message! We appreciate any recommendations and are happy to hear that you enjoyed the help of our staff members!

October 08, 2015

It Was A Great Experience. It Was Great Experience. I Enjoyed Every moment I was there an miles walker was a great salesman. It met my needs an satisfaction I would definitely More

by MILLS.TOMISHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzMiles zzWalker
Oct 09, 2015 -

Big Star Hyundai responded

Thank you for your feedback! We are happy to hear that you enjoyed your experience and that Miles was able to help you with your car buying experience! Please come back again!

October 08, 2015

Awesome experience It was a wonderful experience. Everyone was nice and helpful. Gave us water and stuff to snack on. Took us on test drive and they were so nice. More

by CE2476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R Ramirez, zzJohnny zzGomez
Oct 09, 2015 -

Big Star Hyundai responded

Thank you for your review! We are happy to hear that you enjoyed your experience with us! We hope to see you again soon!

October 08, 2015

No Phone? No PC? No Problem! Even though the dealership had an unexpected communication outage, the whole dealership was buzzing with activity. My team of Israel & Chris and then More

by DHANLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Augustine - Finance Manager, zzIsrael zzSalazar
Oct 09, 2015 -

Big Star Hyundai responded

Despite the technical difficulties, we are very pleased to hear that our team was able to work through any issues and get you into a new Santa Fe! Thank you for your patience during such a hectic day, we truly hope you are loving your new car!

October 08, 2015

Pleasantly surpised We were surprised at the personal attention we received. No pressure to purchase. First time in we met with Jarred Howard and Christian Karamitsos More

by r&V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adrian Chapa and Chris Russell, Tasos Karamitsos
Oct 08, 2015 -

Big Star Hyundai responded

We are excited about your new 2015 Genesis 5.0 too! Thank you for returning after 5 months, we are pleased to hear that you were able to get the vehicle you were looking for! Have a great day!

October 07, 2015

Very good car. Very difficult dealer to buy it from. Allured to come to the dealer by a very low price advertised online and via emails sent to me after my inquire. When at the dealer the price was raise More

by ZULAYVANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 26, 2015 -

Big Star Hyundai responded

Thank you for your comments and for taking the time to share your recent vehicle shopping experience with us. First, let me express our gratitude to you for choosing to shop with us online as well as coming by our showroom to finalize the deal. We regret the frustrations you've expressed with the length of time and difficulty with the pricing negotiations. We understand the frustrations inherent with vehicle shopping and will continue to work on providing our customers with as stress-free a process as possible. Allow us to congratulate you on your new Hyundai and once again express our sincere appreciation for your business. We hope we can be of service to you again the next time you're in the market for a new vehicle. Until then, enjoy your new ride and welcome to the Ron Carter Hyundai family.

October 07, 2015

Our great experience purchasing a Tuscon. Great experience and we are happy with our new Tuscon! Dustin was a excellent sales person. He was friendly, informative and attentive to our needs. More

by JACK.REED96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Friday, zzJohnny zzGomez
Oct 08, 2015 -

Big Star Hyundai responded

We are so happy that you are enjoying your new Tucson! Thank you for your 5-star review, we truly hope that you love driving it!

October 07, 2015

5 Hyundais in 4 years I love Hyundai. Quality vehicle hat is dependable and reliable. My wife was in 2 total loss accidents, one was a roll over at 65 miles per hour, and More

by John Eisenring
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
zzPaul zzJones
Oct 08, 2015 -

Big Star Hyundai responded

John, we are so sorry to hear that your wife was in 2 accidents, but we are pleased to know that she was in a safe and reliable Hyundai! Thank you for your feedback, it's very important to us! We appreciate you sharing your personal story with us, and we hope that your Hyundai continues to keep you and your wife safe for years to come! Safe driving!

October 07, 2015

10/10 Amazing Service from Ron Carter Hyundai I bought a brand new 2015 Sonata from Ron Carter Hyundai. I was able to get the price and monthly payments i wanted very quickly. I had conducted busi More

by JCMEDIAEXPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : zzTimothy zzYousif
Oct 08, 2015 -

Big Star Hyundai responded

Thank you for your review! Timothy and Christian are valued employees who work hard to make sure you are leaving happy! We truly appreciate your kind words and we hope to see you again the next time you are shopping for a new vehicle. Have a great day!

October 06, 2015

Bait and swich Buyer beware. Prices on website or quoted in email will not be honored. You are forced to buy a 3000 service plan. I felt bad for the sales guy. I More

by SIMPSONSMOVEDTOTEXAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
zzDavid zzWaters
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