
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Durran was great to deal with and Easy to talk to. The dealership's new building was beautiful. The dealership's new building was beautiful. More
Super friendly staff! They are very helpful and very attentive on your needs. They’re also great at communicating with the process They are very helpful and very attentive on your needs. They’re also great at communicating with the process More
Two stars off for a three-hour oil change. A THREE HOUR OIL CHANGE. And that is with a reservation. I was told it would take an hour to an hour and a half. One star off for a shakey vi A THREE HOUR OIL CHANGE. And that is with a reservation. I was told it would take an hour to an hour and a half. One star off for a shakey video recommending overpriced oil and fuel additives and a "battery terminal cleaning" on less than two year old car. Which seems like a joke/blatant money grab. Are these things recommended by Hyundai? Who knows. I'd bet not. Staff is friendly, though. I may be back but only because it's already paid for and the other dealer is farther away. I just make sure to bring books for a three hour oil change. Jiffy Lube manages the same thing in 15 minutes. More
Service appeared to be thorough. I appreciate the video transcript of all that was done and needed to be done to the car. I appreciate the video transcript of all that was done and needed to be done to the car. More
Kaleb is super customer service oriented. He is always helpful in explaining what different services mean and can help me plan within my budget to get everything completed. He remembers custo He is always helpful in explaining what different services mean and can help me plan within my budget to get everything completed. He remembers customers from visit to visit and that is huge for satisfaction. We're at Big Star because of him. More
We have not purchased a car since 2005. Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected. Durran was very helpful and patient with us and our daughter helped to navigate the process as well. Financing was quicker than I expected. More
I like coming to get my car serviced at big star, everyone is always very nice and helpful, and my car is very well taken care of. everyone is always very nice and helpful, and my car is very well taken care of. More