
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,692 reviews
Always very nice and really want to help solve any issues that you may have. that you may have. More
Service Department is quick and efficient with the regular servicing, especially if you make an appointment - for which there are plenty of slots regularly open. The shuttle service covers quite a lo regular servicing, especially if you make an appointment - for which there are plenty of slots regularly open. The shuttle service covers quite a long range and is very useful. Any inspection findings are explained with decent detail and with video from the technician - HUGE PLUS! However, would appreciate more documentation and in-depth explanations from the service advisors. For example, a list of what was looked at during a multipoint inspection with a Pass/Warning/Fail rating tied to it and why - this would be very handy. In the past, I've had other dealerships provide this level of detail without me requesting for it specifically, but Big Star does not do this without request. In short: they explain what they're doing, why they're doing it, and they get the work turned around promptly. Very good for a dealership, but I have seen more transparency and details in past experiences. More
Nick Hernandez helped out a lot when it came to buying a car. He even answered all my service questions since I've had a bad experience at other dealerships before. Thank YOU, Big Star Hyundai. I will de car. He even answered all my service questions since I've had a bad experience at other dealerships before. Thank YOU, Big Star Hyundai. I will definitely recommend you to my family and friends! More
Not particularly happy with service provided. Explained perceived problem, but something else was adjusted. Supposedly, the technician test-drove the car after the service and assessed the issue Explained perceived problem, but something else was adjusted. Supposedly, the technician test-drove the car after the service and assessed the issue was fixed. It wasn't. More