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Big Star Hyundai
Friendswood, TX
6,899 Reviews
We are Big Star Hyundai. You might expect a car company’s top priority to be cars, but not at Big Star Hyundai. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,899 reviews
Verified Customer
August 13, 2024
The dealership was very nice, the staff was informative friendly helpful and supportive. I was impressed how efficient and smoothly the transaction transpired. friendly helpful and supportive. I was impressed how efficient and smoothly the transaction transpired. More
by GRACEMARTINEZ400
Employees Worked With
Francisco , zzSterling zzWhitely
August 13, 2024
The service was great . Mr Starks helped alot in choicing the best best car, great Mr Starks helped alot in choicing the best best car, great More
by solangeamin03
Employees Worked With
August 13, 2024
Would like to speak to someone. I communicated the second day of taking home the vehicle that there was an issue with the suspension. Brought the vehicle back innate, salesperson, t I communicated the second day of taking home the vehicle that there was an issue with the suspension. Brought the vehicle back innate, salesperson, took it over to big star cadillac.To diagnose problem and get repair made. Now that the part is in stock at big star Cadillac. I have not heard anything and big star Cadillac. Has told me that big star hyundai is denying the repair. More
by HOMESOLUTIONS883
Employees Worked With
August 13, 2024
Stefanie was very helpful in giving us a great salesman and great service. Brandon is a great salesman and worked with us on getting our truck. Sterling was another great person in helping us get out truck and great service. Brandon is a great salesman and worked with us on getting our truck. Sterling was another great person in helping us get out truck. More
by petrinakitchens1
Employees Worked With
Other Employees :
Brandon Sandoval., Brandon Sandoval, zzSterling zzWhitely
August 13, 2024
Service team is very fast and efficient, with feedback and follow up around and urgency around customer time. and follow up around and urgency around customer time. More
by katurap
Employees Worked With
Other Employees :
Kohl Young, Madison Hartung, zzKaleb zzChadwell, zzBilly zzWilliams
August 13, 2024
The service appointment was easy to schedule on line and the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent the service was excellent! My vehicle was checked over completely and the required service quickly and efficiently done. The service technician sent me a video of the service and it’s progress and called me as soon as my vehicle was ready. More
by ELDER.ROGERE
Employees Worked With
August 12, 2024
Isiah Moseley and Duran Starks were great at working together to get me in my car I wanted and in a timely manner. I highly recommend these two. together to get me in my car I wanted and in a timely manner. I highly recommend these two. More
by jenniferimran86
Employees Worked With
Isiah Moseley Durran Starks
