Big Two Toyota of Chandler

Lifesavers! Came to Phoenix from Albuquerque for the weekend with my daughter and her 1 year old baby in her 4Runner. The vehicle started making a horrible rattli Came to Phoenix from Albuquerque for the weekend with my daughter and her 1 year old baby in her 4Runner. The vehicle started making a horrible rattling noise coming from the rear. Drive over around 2 on a Saturday and by 3.30 they had diagnosed the vehicle with a rusted screw on the heat panel. Advised safe to drive back to Albuquerque the next day, and sent me on our way. Joe Preciado is a rock star in my eyes! They were so kind and understanding of my situation!!! More

Long time Customer I’ve been coming to this dealership since I left Active Duty (Army) since 2010. I have bought 2 vehicles from this location and have not had an issue I’ve been coming to this dealership since I left Active Duty (Army) since 2010. I have bought 2 vehicles from this location and have not had an issue. I have dealt with the same service manager (Billy Garlin). I’ve never had an issue and he’s always been friendly and helpful. Also they have given been great advice in the maintenance of my vehicle, which has saved me tons of money on the long term. More

question the techs I am a FEMALE! I moved from out of state to AZ and have been trying to find a place to take my Toyota. I have been experienced horrible treatment by t I am a FEMALE! I moved from out of state to AZ and have been trying to find a place to take my Toyota. I have been experienced horrible treatment by this dealership. I have been giving the benefit of a doubt. But when you say I need a $700 radiator on a car that has 40,000 miles, I didn't hesitate to get a second and third opinion. SURE ENOUGH, my vehicle is in PERFECT condition. No signs or warning of my vehicle needing that type of service. I even got to see my diagnostic in person. BIG TWO you are full of it!! I really hope someone doesn't get hurt due to your lack of honesty! More

Nacho and the sales manager were a joy to work with. I would consider myself a "difficult" customer to deal with, especially when buying a vehicle, and the staff at Big2 was more than willing to go the I would consider myself a "difficult" customer to deal with, especially when buying a vehicle, and the staff at Big2 was more than willing to go the extra mile to take care of us. We really appreciated Nacho and will definitely be telling out friends and family. Thanks again! More

Was told I had free service for 2 yrs with purchase of 2016 Very dissatisfied with level of service & feeling like I need to accommodate the service dept anytime I bring in my 2016 Camry-I was told I was gettin Very dissatisfied with level of service & feeling like I need to accommodate the service dept anytime I bring in my 2016 Camry-I was told I was getting 2 yrs service with my purchase, but when I try to schedule,I'm told svc not necessary or covered-??!? More

Treated very professionaly by "Sammy Beardmore" While I did not purchase a vehicle from Big2, I did visit with them for pricing and a test drive. They were very price competitive. Their facility is While I did not purchase a vehicle from Big2, I did visit with them for pricing and a test drive. They were very price competitive. Their facility is the nicest auto dealership I have ever been in. My reason for buying elsewhere came down to "availability of the color my wife wanted" and to a lesser degree their location - which was quite a way from my home. Otherwise I would have had no problem buying from them. Nick More

Great Cistomer Service Grant & the lead mechanic Scott were excellent. They made sure that we understood and were 100% satisfied with the service that was done on our truck Grant & the lead mechanic Scott were excellent. They made sure that we understood and were 100% satisfied with the service that was done on our truck. Thank you! More

Exceptional Customer Service Best car buying and finance process. Their process is catered to the customer, organized, the right hand knows what the left is doing, all the departm Best car buying and finance process. Their process is catered to the customer, organized, the right hand knows what the left is doing, all the departments work together with everyone focused on the customer. More