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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
674 Reviews

674 Reviews of Biggers Mitsubishi - Service Center

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August 09, 2025

Mike and Jose were of great help! They explained everything properly and were very kind! Give them a raise! Lol More

by ALFINKOSHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

This team is awesome , every time ! I will always do my car business here , as long as I’m driving . More

by AMFCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Car Porter , did not get his name
August 08, 2025

My transmission died in my 9 year old Outlander. I had purchased the lifetime bumper to bumper warranty, and this is the first time I had to use it. With warranties I always get nervous the provid More

by jakelindquist87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

They can't solve a problem that has to do with the vehicle's manufacturing warranty for more than a month and I don't know if they will solve it. More

by JROJO78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Service guys are nice however I have been waiting for a follow up call on my car. My FOB wasnt looked at even though it was brought up. Cashier was kinda rude, seemed bothered for going up to the window up More

by linderman33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Quick and convenient. I was able to drop off my vehicle and pick it up at my convenience. More

by chely95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2025

Customer service was great. They kept me informed about the work on my car. They made reasonable service recommendations. I used a coupon and a sale was going on, so it was very More

by SUZAM68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Clean service area and quick service. We were in and we're about 40 minutes. More

by silvermelanie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

The service at Biggers is always exceptional. The team communicates exceptionally well and always gets the service done in a timely manner. A++ More

by KEVIN.KONIECZNY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Wrong fix without proper investigation resulted in 1000$ expense.. Also, not resetting service after the service resulted in walking to the center thrice.. More

by RAMACHANDRAN.JANAKIRAMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
2.0
This rating includes all reviews, with more weight given to recent reviews.
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