Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
373 Reviews
4.8

373 Reviews

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373 Reviews of Jose Perez

November 07, 2026

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Employee Rating

The dealership always provides prompt and attentive service, and the quality of their work is consistently excellent. I am always very satisfied with their service. More

by Take-chan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Jose Perez

Nov 07, 2026

Biggers Mitsubishi responded

Thank you, Take-chan, for your continued trust in Biggers Mitsubishi! We're delighted to hear that our service team consistently provides the prompt, attentive care and quality workmanship you deserve. Your satisfaction and loyalty mean a great deal to us. We appreciate your kind words and look forward to providing you with the same excellent service for many years to come.

October 27, 2026

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I’m a long time customer of Biggers Mitsubishi. I have entrusted several vehicles to the care of the Service Department and they have always taken care of me. I appreciate Mike, Jose, and the t More

by ERICSRUBIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Oct 27, 2026

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review and for being such a loyal Biggers Mitsubishi customer! We're truly grateful that you've continued to trust our Service Department with the care of your vehicles over the years. It's especially rewarding to hear that Mike, Jose, and the entire team have consistently provided the service and attention you deserve. We'll be sure to share your kind words with them! Earning your trust and respect means a great deal to us. We sincerely appreciate your continued business and look forward to taking care of you and your vehicles for many years to come!

October 09, 2026

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Mike is great and always works with me to help me get the best deal. He listens to my needs and follows up when he says he will. More

by MJULSETH
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Alex Garcia

Oct 10, 2026

Biggers Mitsubishi responded

Thank you for the wonderful 5-star review! We’re so glad Mike continues to provide you with excellent service by listening to your needs, helping you get the best deal possible, and following through on his promises. We’ll be sure to share your kind words with him. Your continued trust and loyalty mean a great deal to us. Thank you for choosing Biggers—we truly appreciate your business!

September 24, 2026

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The service department staff do a good job in maintaining the operation of my vehicle. The staff are knowledgeable in what kind of service needs to be completed. More

by JENNIFER_DOMINGO
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Recommend Dealer
Yes
Sep 24, 2026

Biggers Mitsubishi responded

Thank you, Jennifer! We are glad to hear that Jose and our service team continue to provide knowledgeable, dependable care for your vehicle. We truly appreciate your trust in Biggers Mitsubishi and look forward to serving you again! For all of us at the Biggers Mitsubishi Team

August 23, 2026

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The effectiveness of diagnoses and timeliness of the repair was amazing. They quickly resolved the issues with my tpms sensors even though it was a non Mitsubishi brand. The communication was clear and More

by coffeeletsmelive
Service Price Transparency
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Recommend Dealer
Yes
Aug 26, 2026

Biggers Mitsubishi responded

Thank you for the fantastic review! We’re glad our service team was able to quickly diagnose and resolve the issue with your TPMS sensors, even on a non-Mitsubishi vehicle. Clear communication, knowledgeable technicians, and timely repairs are all important parts of the experience we strive to provide. We appreciate your trust in Biggers Mitsubishi and look forward to helping you again whenever you need us!

August 22, 2026

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The service was great and the technician did a great on the work. I was very satisfied overall. A great place to take my car and all of the staff are very friendly. More

by stephenbroska
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto, Kurt Broska

Aug 26, 2026

Biggers Mitsubishi responded

Thank you for the wonderful review! We’re delighted to hear that you were very satisfied with your service and the quality of work performed by our technician. It’s also great to know our friendly team helped make your visit a positive one. We truly appreciate your trust in Biggers Mitsubishi and look forward to taking care of you and your vehicle again!

August 17, 2026

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JOSE IS ALWAYS HELPFUL,& PLEASANT TO TALK TO. HE’S A TRUE ASSET TO BIGGERS.DUE TO HIM & MIKE I WILL ONLY USE BIGGERS FOR ANY & ALL SERVICES FOR MY CAR More

by EP
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2026

Biggers Mitsubishi responded

Thank you for the fantastic review! We’re so glad to hear that Jose and Mike consistently provide such helpful and pleasant service. We truly appreciate your loyalty and are honored that you choose Biggers Mitsubishi for all your vehicle’s service needs. We’ll be sure to share your kind words with Jose and Mike! Can't wait to continue helping you for many miles to come!

August 01, 2026

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Service department manager Mike G. was very attentive to my cars needs and was proactive in getting the job done as usual. Been coming here for 15 years and will continue! More

by MICHAELLITRO
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Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to share your experience! We truly appreciate you trusting Biggers Mitsubishi for the past 15 years. We're glad to hear that Mike and our service team have consistently provided attentive, proactive care for your vehicle. Your kind words and continued support mean a great deal to us, and we look forward to keeping you and your vehicle well taken care of for many more years to come!

August 01, 2026

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We have been going to Biggers for many years. We have, both, purchased and serviced our cars at this dealership. We have always had great experiences on the sales floor and the service department More

by TERYANET
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Aug 01, 2026

Biggers Mitsubishi responded

Thank you for your continued loyalty and for taking the time to leave such a wonderful review! It means so much to us that you've trusted Biggers Mitsubishi with both your vehicle purchases and service over the years. We're delighted to hear that you've consistently had great experiences with both our sales and service teams. Your recommendation is truly appreciated, and we look forward to serving you for many more years to come. Safe travels!

July 27, 2026

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Employee Rating

The employees were helpful throughout the process. They followed up in a timely matter and communicated clearly. More

by LV
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Koller, Alex Garcia

Jul 28, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We're glad to hear that our team provided a helpful and smooth experience throughout the process. Clear communication and timely follow-up are important to us, and we're happy to know you felt supported every step of the way. We appreciate you choosing Biggers Mitsubishi and look forward to assisting you again in the future!

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