Jose Perez
Jose Perez at Biggers Mitsubishi

Jose Perez

Service Advisor

Biggers Mitsubishi

1325 E Chicago St
Elgin, IL 60120

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4.8
363 Reviews
4.8

363 Reviews

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363 Reviews of Jose Perez

June 28, 2026

Dealership Rating
Employee Rating

I arrived and within 5 to 10 minutes my car was being worked on. The service manager explained what they did and explained what service should be done. Which service was important and which one could wa More

by Nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Biggers Mitsubishi responded

Thank you so much for your thoughtful 5-star review! We're happy to hear your visit went smoothly and that our team was able to get your vehicle in quickly. It's great to know the service manager clearly explained what was done and helped prioritize recommended services without any pressure. Providing honest, transparent guidance so our customers can make informed decisions is very important to us. We truly appreciate your continued trust in Biggers Mitsubishi and look forward to serving you again!

June 24, 2026

Dealership Rating
Employee Rating

Mike, Jose and the service team at Biggers are simply the best. I have entrusted them to service my vehicles for over 20 years and they have earned my trust. I highly recommend them. More

by Familyguy123
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Jun 24, 2026

Biggers Mitsubishi responded

Thank you so much for the outstanding 5-star review! We’re truly honored by your continued trust over the past 20+ years. It’s wonderful to hear that Mike, Jose, and the rest of our service team consistently provide the level of care and reliability you’ve come to expect. Your loyalty and recommendation mean a great deal to all of us at Biggers Mitsubishi. We look forward to continuing to take great care of you and your vehicles for many years to come!

June 17, 2026

Dealership Rating
Employee Rating

Everything went very well. They told me what was wrong. They sent me a video to show me what was wrong and then we went from there. More

by LINDAPARTIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 24, 2026

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear everything went well during your visit and that our team was able to clearly explain the issue with your vehicle. It’s great to know the video inspection helped give you a better understanding of what was needed and allowed you to move forward with confidence. We truly appreciate your trust in Biggers Mitsubishi and look forward to seeing you again in the future!

June 07, 2026

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The service Biggers provides is always prompt and complete. They always provide great customer service. More

by thelt85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 06, 2026

Dealership Rating
Employee Rating

This is the only dealership I would buy a vehicle from. My parents, wife and I have purchased 6+ vehicles over the years. The sales and service departments are top notch. I have a great experience every More

by eldorado316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 05, 2026

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Employee Rating

I like the service they provide and I wish there were more dealers close home More

by Elkucomr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

June 04, 2026

Dealership Rating
Employee Rating

I have always received outstanding service from Biggers Mitsubishi. I first walked into their showroom in 1999. I wanted to test drive one specific model. They made a copy of my driver's license, pulled th More

by mr_boyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Biggers Mitsubishi responded

Thank you for the kind words. Have a Great Day.

May 27, 2026

Dealership Rating
Employee Rating

They are always friendly, helpful and prompt. They answer any questions quickly and are thorough More

by TIMNLISA1
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

May 31, 2026

Biggers Mitsubishi responded

Thank you for the kind words and positive review. Have an amazing day.

May 02, 2026

Dealership Rating
Employee Rating

Not happy with Jose Perez. He checked everything ok without actually doing the job. The oil was never changed. It appears to have a brownish color. The windshield has 2 chips, More

by myjsph_trd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jim Casey, Brian Hess, Rafal Sterkowiec , Tyler was a good salesperson.

May 07, 2026

Biggers Mitsubishi responded

Please reachout to Brian Hess at the store since this platform does NOT give us your name. Thank you.

April 29, 2026

Dealership Rating
Employee Rating

Awesome team! Thank you for getting me an appointment on such a short notice. The service was a great as always. More

by JACKIE.MILLER2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Giusto

Apr 30, 2026

Biggers Mitsubishi responded

Thank you for choosing us for your recent service visit. Have a Great Day.

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