Bill Alexander Ford Lincoln Mercury

The first sales representative didn't follow through, so I asked for a new one. The second rep was ok. I had the car delivered, and unfortunately, it was not cleaned, and it did not have a full tank of gas I asked for a new one. The second rep was ok. I had the car delivered, and unfortunately, it was not cleaned, and it did not have a full tank of gas as promised. In fact the car was actually dirty on the inside. Since I was purchasing from out of state I relied on customer service and good faith to deliver what they promised. This was a certified used vehicle which was also supposed to have all of the recalls performed before the delivery. Come to find out there is still an outstanding recall. Lastly, when I tried to reach out after I took delivery, they dropped me like a bad habit. Not very professional. I hate to leave bad reviews, but when you rely on honesty and trust with such a large purchase from out of state, I would expect better customer service and transparency. More

Very friendly staff and very professional. They helped me find exactly what I wanted and I got a great deal! I’ll definitely recommend Alexander Ford. They helped me find exactly what I wanted and I got a great deal! I’ll definitely recommend Alexander Ford. More

Easy people to work with through the whole purchasing process, really enjoyed working with Manny. Was actually surprised by being able to work with and compromise on our purchase. Recommended dealer to s process, really enjoyed working with Manny. Was actually surprised by being able to work with and compromise on our purchase. Recommended dealer to see. More

Our sales lady. Lori was wonderful. Always polite..very well versed on product knowledge. We feel we can call her anytime to answer questions. Lori was wonderful. Always polite..very well versed on product knowledge. We feel we can call her anytime to answer questions. More

randy pane is a straight up top-notch guy I buy from Alexander because of Randy Alexander because of Randy More

The best people and dealership u could ever want to deal with not just sales but also service department is great with not just sales but also service department is great More

Management doesn't follow through. Change prices after ordered. No communication by management, leave hanging salesman ordered. No communication by management, leave hanging salesman More

Great people! Caring! We got exactly what car we needed! Kasey was so sweet! I would buy here again and again! No hassle deal!!! We are full time RVers and I would travel across country to buy!!!! Love our Kasey was so sweet! I would buy here again and again! No hassle deal!!! We are full time RVers and I would travel across country to buy!!!! Love our new escape!!!!! More

The whole purchasing a vehicle was awesome! From my first phone call to taking possession of truck was smooth and stress free. Our salesman Jesse was amazing!! He was so helpful and professional. Rigo, the f phone call to taking possession of truck was smooth and stress free. Our salesman Jesse was amazing!! He was so helpful and professional. Rigo, the financial manager was totally amazing! The financial part of buying vehicle is usually the hardest, but Rigo made it fun and he was also professional and helpful with everything! I will highly recommend this dealership to anyone who asks and will buy from them again. More

My salesman was very friendly and knowledgeable. He made extra effort to ensure everything went smoothly. The rest of their staff were very friendly. Our salesman continued to contact us after we had made extra effort to ensure everything went smoothly. The rest of their staff were very friendly. Our salesman continued to contact us after we had the vehicle. More