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Bill Brown Ford Inc
Livonia, MI
240 Reviews
Located in Livonia, MI, Bill Brown Ford is the #1 Volume Ford Dealer in the World for 2 consecutive years 2021-2022. The Brown Family has been serving our community and its automotive needs since 1914. Our Michigan Ford dealership excels at meeting the needs and exceeding the expectations of our customers.
With a commitment to adding value to our community, we've developed a long-standing reputation in Livonia and the surrounding areas for extraordinary service and care that you can always count on. From the minute you walk through our doors, our personable and highly professional sales team at Bill Brown Ford is here to assist you in any way possible. You can expect honest, upfront pricing, with no hidden costs while choosing from the area's largest inventory of new & pre-owned inventory.
From minor repairs or general maintenance, to major repairs and collision work, you can count on our highly trained staff to repair your car the right way. Everything we do is about you, our customer for life. Visit us today and experience the difference, once you do you'll know where you belong.
We Take Care of the Automotive Needs of Ford Drivers throughout Livonia, Farmington, Redford and Westland
We here at Bill Brown Ford have made it our mission to provide a first class car-shopping experience to our valued customers throughout Livonia, Farmington, Redford and Westland. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing or service your car and we can assure that you'll always be well taken care of!
If you place value on safety, dependability and comfort, then we have the perfect new Ford model. Take a test drive in a Ford Escape, Fusion, F-150, Explorer or Edge and prepare tof all in love with its sporty style, confident performance and modern, tech-focused cabin. That way, you'll enjoy every moment and mile on the road!
It's no problem if you don't see a new car that fits into your budget. We're also stocked with a broad array of Certified Pre-Owned Ford models and used cars. At such affordable pricing, you'll save money on a pre-owned car without sacrificing style, capability or comfort!
Now, we know auto financing is often a confusing process but that won't be an issue when you buy or lease from us! Our auto finance team will make it easy for you to secure a fair market price on your next car. Leave the details to us and you'll be driving a top-quality new car without exceeding your budget!
You'll also want to take advantage of our Service and Parts Centers to keep your car in top condition for countless miles of daily driving. Our Ford experts know everything about your vehicle and we'll employ their expertise to provide the best possible care for your sedan, crossover or SUV!
At Bill Brown Ford, our goal is to make the process of buying and maintaining your car as smooth and efficient as possible. Our expert team of professionals will be happy to answer any questions you may have and get you set-up for a test drive. If you're ready to do business with the best, then follow step-by-step directions to our convenient location in Livonia to get the ball rolling today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 240 reviews
Helpful February 12, 2023
No matter how many times I stopped in with questions everyone was so helpful. Chris Baxter was my salesman and will be seeing him in the future. Just love my truck!! everyone was so helpful. Chris Baxter was my salesman and will be seeing him in the future. Just love my truck!! More
by Pam
Employees Worked With
Chris Baxter
December 24, 2022
I have bought several vehicles from Rudy and I have nothing but good to say about him and my experiences at Bill Brown. The guy is a magician when it comes to getting you in the vehicle that YOU want!! nothing but good to say about him and my experiences at Bill Brown. The guy is a magician when it comes to getting you in the vehicle that YOU want!! 5 stars for sure More
by wilson8141
Employees Worked With
Rudy Cardenas
December 22, 2022
I had a great experience. Salesman Rick Vaughn was knowledgeable and effective in locating a vehicle that fit our needs. Completing the paperwork was efficient and comfortab Salesman Rick Vaughn was knowledgeable and effective in locating a vehicle that fit our needs. Completing the paperwork was efficient and comfortable. More
by obrienrkevin
Employees Worked With
December 18, 2022
Totally satisfied from moment I entered. Professional caring friendly sales people. Great selection of cars available and all priced within my budget. Also a bonus love their coffee. Professional caring friendly sales people. Great selection of cars available and all priced within my budget. Also a bonus love their coffee. More
by jimpat34
Employees Worked With
DARWIN MARSH
December 12, 2022
I have been going there for a long time and would go no where else because of ChrisMiller my salesperson where else because of ChrisMiller my salesperson More
by Mprzebienda
December 06, 2022
From the first phone contact with Rick Vaughn all information/quotes were straightforward and clear. When we met Mr. Vaughn that pattern continued. The lease was completed quickly and professionally information/quotes were straightforward and clear. When we met Mr. Vaughn that pattern continued. The lease was completed quickly and professionally. More
by williamwtaylor
Employees Worked With
Rick Vaughn, Logan ___
November 30, 2022
trade value of leased vehicle 24k ish/ similiar used vehicle on your lot 29k ish / leaves dealer sales dept 5k ish gross excessive profit--too much---but then again what business charges different custo vehicle on your lot 29k ish / leaves dealer sales dept 5k ish gross excessive profit--too much---but then again what business charges different customers different prices for exact same vehicle/every identicle vehicle should have same cost to every customer/no discrimination to any customer/ the dealer franchise sales model is a rip/congress should change this/ a new home builder charges the same price for every identical home/ car dealers should do the same/i wont be back to bb ford ever/ nor my son/enjoy the final profit you recieved with my 2020 edge-purchase More
by mgaspar4
Employees Worked With
dont remember
November 26, 2022
The buying experience at Bill Brown Ford was excellent. The staff was professional and had outstanding knowledge of the product. Thank you for making the process of my purchase so easy. The staff was professional and had outstanding knowledge of the product. Thank you for making the process of my purchase so easy. More
by dreimer
Employees Worked With
Jim Stevens
