By far this was the best car buying experience ever. Paul Ives top notch old school salesman. No pressure went out of his way to get us into the vehicle we decided on. The whole purchase was smooth. Every one there was very professional. Will never buy a care anywhere else.
Not happy what so ever with the service department. First of all we have a 2017 Grand Caravan GT. We brought the van in because the a.c. doesn't seem like it wants to go into max air recirculate. They don't see a problem with it. So I'm lieing? Needed a hinge front door finally after our 3rd trip going back they for the hinge on. He said he would wash the van or give us a break on parts or service. I asked for a break on an extra key fob. He came back and said if I buy this extra plan they offer than I could get a break on the fob. No I'm not spending hundreds of dollars to save $30 on the fob. That was our last trip there. Will never go back. We will go to Ocala for service.
I am discouraged to hear that your dissatisfaction with our Service Department has caused you to feel like you must take your business elsewhere. I would appreciate speaking with you and hearing more details regarding your situation. Please reach out to me when you have a moment. It would be my pleasure to assist you in any way I can.
Customer Relations Manager
352-787-2223 ext. 215
Personnel were polite and professional. Service advisor kept me up-to-date. My Jeep was serviced with a detailed report provided and explained. My driver’s door was had the protective coat reapplied because of accident- bodywork. Great job!
This is the second time I have bought a vehicle from Bill Bryan. First was from Charles back in 2013, Second was from Nicole this past Saturday. Nicole went out of her way to find the vehicle that would fit what I was looking for. Thank you Nicole! A+!!!!
Thank you for being such a great customer! It was such a pleasure doing business with you, and we'll be sure to let our team know about your wonderful feedback. We appreciate the rating, and please reach out if we can assist you in anything else. We wish you the best.
Thank you for the five-star review, Paul! We appreciate your time and business, and will make sure to pass along your great feedback to Rob and the team! Please let us know if we can do anything else for you!
"The only place to take your vehicle for service ."
Where else can you go and get a Hot Dog while waiting for your vehicle to be repaired,popcorn, breakfast rolls, coffee, soda and a neat place to enjoy all of the above
Thanks Bill Bryant for taking care of your customers. Jack Mitchell
Vinnie, thank you for taking the time to leave us your positive feedback! We are so glad to know that you had a great experience with us and that you enjoyed the snacks provided. It is also wonderful to know that Bill provided good customer service and we truly hope that you will visit us again in the future! Have a good day!
I purchased my 2014 diesel Jeep at this dealership Tiffany the service advisor has taken care of it since it was new it currently has two hundred and fourteen thousand miles and is doing extremely well everyone at the dealership is outstanding
Thank you for taking the time to leave us a positive review and rating! We are happy to know that you have been a loyal customer and that Tiffany has always been a great Service Advisor. We appreciate your feedback and are happy to have you a part of the Bill Bryan Chrysler Dodge Jeep Ram family!