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Bill Currie Ford - Service Center

Tampa, FL

2.3
122 Reviews

122 Reviews of Bill Currie Ford - Service Center

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May 27, 2016

Why do you buy at Bill Currie Ford Why do you buy at Bill Currie ford......service after the sale...and I mean way after. I purchaed my truck there in 2000 and truck was stolen in 2 More

by suiseq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McNeel
Apr 26, 2019 -

Bill Currie Ford responded

It is great to read such wonderful comments about your recent experience with us! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!

May 13, 2016

Excellent Service Department My car was involved in a accident back in January and the service department at Bill Currie went above and beyond to see that my car was returned to m More

by Meli360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Berry, Carmine DiGarzia, Mark Wilty, Jim Cornish
May 25, 2016 -

Bill Currie Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Bill Currie Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 23, 2016

This is the slowest service department I've eveexperienced. I've had multiple unacceptable encounters with this service department at Bill Currie Ford. I unfortunately purchased a five year service agreement wi More

by Clnguy29
Customer Service
Recommend Dealer
No
Employees Worked With
I only spoke to the guy who checks you in
Apr 26, 2019 -

Bill Currie Ford responded

We deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We take our clients' comments seriously and want to understand in further detail what exactly went wrong. Please reach out to us at (813) 872-5555 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon. Sean Sullivan, General Manager BillCurrieFord.com SSullivan@BillCurrie.com

March 04, 2016

Supreme service Not just any service at bill Currie ford. From the moment of entry to pickup of vehicle quick service friendly staff and excellent customer service. P More

by M2love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Sarquist 5 star , Nerrisa Hicks, Tony Bastas
Apr 26, 2019 -

Bill Currie Ford responded

Thank you for taking the time out of your day to tell us about your experience. Safe travels!

January 22, 2016

Excellent Customer Service I had no appointment & Mike C took me in with no problem. Nerissa is also very friendly & follows up with me every time I come in. Professional staff! More

by Mlanier77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cobaugh, Nerrisa Hicks
Apr 26, 2019 -

Bill Currie Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you again for choosing Bill Currie Ford, and we hope to see you again soon!

December 22, 2015

Amazing Experience and Superior Staff I brought my vehicle in recently for service and I couldn't have been happier with not only the service to my vehicle but the Service Dept Employees! More

by nac112004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wilty, Nerrisa Hicks, Jimmy Solarte
Dec 31, 2015 -

Bill Currie Ford responded

Thank you for taking the time to share such kind words about your experience with our service team. We do appreciate you so very much! Wishing you a happy, healthy New Year. Warm Regards, Christy Christy Vannette Community Relations Bill Currie Ford

November 08, 2015

Trustworthy People Work Done Well In the past five years taking my Ford Fusion to Bill Currie for Service I have never been disappointed. I always work with Tony Basta in the Service D More

by KREdmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerrisa Hicks, Tony Bastas
Nov 12, 2015 -

Bill Currie Ford responded

KREdmiles, thank you for being one of our valued clients and leaving us your response to the quality service you received! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

October 18, 2015

Don't trust service department. I just recently got a full diagnosis of my diesel truck. And received a long list of things needing to be fixed took it to Pinellas Diesel for another More

by Ari Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lead Diesel Mechanic don't remember name.
Oct 27, 2015 -

Bill Currie Ford responded

Hello Mr. Figueroa, Thank you for taking the time to give us your feedback. As per our last conversation our diesel tech was able to provide an estimate based on the information provided. Considering we were unaware that there was a part incorrectly installed in your vehicle by another repair facility and the estimate provided by our diesel tech was declined. Had we been able to proceed with the repairs we would have been able to fix the vehicle properly and reduce the cost dramatically. If there is anything else we can do for you please feel free to contact me directly. Regards, Nerrisa Hicks Bill Currie Ford Customer Service Experience Manager

October 13, 2015

Satisfaction Guarenteed Staff was courteous, professional, friendly and thorough. From the courtesy drivers Jimmy and James, the service department David and Leo, the recepti More

by happy Camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nerrisa, Jessica, Megan, David, Leo, James and Jimmy., Lynn Bonnell
May 06, 2019 -

Bill Currie Ford responded

Reviews like yours provide encouraging feedback. We hope to be of service to you again! Take care!

September 15, 2015

It was awesome I had a flat tire. Called service close to 5:40pm and spoke with Meghan. She said to come although they were closing at 6 pm. I arrived to Ford servic More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan, Tony Bastas, Pascal Pisoni
May 06, 2019 -

Bill Currie Ford responded

We are happy we could make your experience a positive one! Please let us know if you have any additional questions about services you received and thank you again for choosing Bill Currie Ford!