122 Reviews of Bill Currie Ford - Service Center
Why do you buy at Bill Currie Ford Why do you buy at Bill Currie ford......service after the sale...and I mean way after. I purchaed my truck there in 2000 and truck was stolen in 2 Why do you buy at Bill Currie ford......service after the sale...and I mean way after. I purchaed my truck there in 2000 and truck was stolen in 2003 super bowl Sunday morning and the Bucs were playing....and won that day. It ruined my day and the game for me, but my truck was recovered the next day with a LOT of damage. Long story short, Dan the manager in the body shop made my truck like new, I was very pleased....fast forward THIRTEEN years....the clear coat on my topper was starting to peal in the Florida sun. I took it in two days ago and showed Dan and he said when can you drop it off, I said today! I just picked up my truck today, just two days after dropping it off and my topper looks like brand new, repainted and GORGEOUS! That is why you do business with Bill Currie Ford, awesome service and honest folks! More
Excellent Service Department My car was involved in a accident back in January and the service department at Bill Currie went above and beyond to see that my car was returned to m My car was involved in a accident back in January and the service department at Bill Currie went above and beyond to see that my car was returned to me in perfect condition. The Service team was prompt in taking care of my needs and getting me in and out in a rental car that fit my families needs. My car was returned to me like new and spotless. Im very happy to have my Ford Explorer back. Excellent Excellent service!! More
This is the slowest service department I've eveexperienced. I've had multiple unacceptable encounters with this service department at Bill Currie Ford. I unfortunately purchased a five year service agreement wi I've had multiple unacceptable encounters with this service department at Bill Currie Ford. I unfortunately purchased a five year service agreement with them when I purchased the vehicle so all of my general maintenance is prepaid (I highly recommend not purchasing this maintenance plan). I've never had an oil change take less than an hour and a half here and my last issue with the car was a dead battery which was still under warranty, I had AAA jump start the car drove it to the service center and was told it would be four to six hours for a battery change!!! I explained I needed to get to work and asked for a loaner car which I was told I didn't qualify for, long story short I ended up buying a new battery for $150.00 changing it myself (in less than 20 minutes) and went to work. I wrote a review about the experience and was contacted by the service manager who did send me a check to cover the cost. So today I took an extra hour for my lunch break to drive in and get an oil change and was asked if I could leave my car there all day! Who has the time for an all day oil change? How is this acceptable customer service? I will not buy my next car at Bill Currie Ford, I'll save myself the time and drive out to Brandon Ford for my next vehicle and oil changes. This service center is just bad. More
Supreme service Not just any service at bill Currie ford. From the moment of entry to pickup of vehicle quick service friendly staff and excellent customer service. P Not just any service at bill Currie ford. From the moment of entry to pickup of vehicle quick service friendly staff and excellent customer service. Plus the price is one no one can beat!!! More
Excellent Customer Service I had no appointment & Mike C took me in with no problem. Nerissa is also very friendly & follows up with me every time I come in. Professional staff! I had no appointment & Mike C took me in with no problem. Nerissa is also very friendly & follows up with me every time I come in. Professional staff! Will not take my vehicle anywhere else. More
Amazing Experience and Superior Staff I brought my vehicle in recently for service and I couldn't have been happier with not only the service to my vehicle but the Service Dept Employees! I brought my vehicle in recently for service and I couldn't have been happier with not only the service to my vehicle but the Service Dept Employees! Leo Geary, Mark Wilty, Nerrisa Hicks and Jimmy Solarte were beyond helpful and were so friendly! Bill Currie has a great team there and I wanted to make sure they were recognized for their GREAT work and professionalism. I would recommend this service dept to anyone! They will take great care of you! Thank you very much to the ENTIRE Service Dept at Bill Currie Ford! More
Trustworthy People Work Done Well In the past five years taking my Ford Fusion to Bill Currie for Service I have never been disappointed. I always work with Tony Basta in the Service D In the past five years taking my Ford Fusion to Bill Currie for Service I have never been disappointed. I always work with Tony Basta in the Service Dept. who always takes good care of me. I just went in for my 60k tune up, and the mechanic that worked on my car stayed through lunch to finish so I would not have to wait longer. I checked out with Nerrisa Hicks who reminded me of the 15% discount for veterans so my cost was even lower. They will give me a free rental car for the day if the service is going to take many hours. I have never been steered wrong and have never been disappointed. Highly recommend Bill Currie for service in the greater Tampa Bay area. Thanks Tony!!!! More
Don't trust service department. I just recently got a full diagnosis of my diesel truck. And received a long list of things needing to be fixed took it to Pinellas Diesel for another I just recently got a full diagnosis of my diesel truck. And received a long list of things needing to be fixed took it to Pinellas Diesel for another estimate. Ford tried to say I needed a new y pipe for my turbo. Well after being properly inspected by Pinellas Diesel it was not bolted on correctly.Dont trust there judgement. There incompetent and will never go back. Ford estimate $3600. Pinellas Diesel fixed everything for $1500. More
Satisfaction Guarenteed Staff was courteous, professional, friendly and thorough. From the courtesy drivers Jimmy and James, the service department David and Leo, the recepti Staff was courteous, professional, friendly and thorough. From the courtesy drivers Jimmy and James, the service department David and Leo, the receptionists Megan and Jessica, and an extra special thanks to Nerrisa for going above and beyond the call of duty. great people, made me feel right at home. More
It was awesome I had a flat tire. Called service close to 5:40pm and spoke with Meghan. She said to come although they were closing at 6 pm. I arrived to Ford servic I had a flat tire. Called service close to 5:40pm and spoke with Meghan. She said to come although they were closing at 6 pm. I arrived to Ford service and everyone including Anthony Basras were very helpful and quick to fix my tire. It had a huge nail. I also contacted Mr. Paschal (sold the car to me). He gave me the phone # for service. More