Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill DeLuca Chrysler Jeep Dodge Ram
Haverhill, MA
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 136 reviews
July 26, 2018
Awful experience The worst customer service experience we’ve ever had at a dealership. We wouldn’t recommend them and won’t repeat any business with them. The worst customer service experience we’ve ever had at a dealership. We wouldn’t recommend them and won’t repeat any business with them. More
by Neveragain
Employees Worked With
Sean Houlihan
Helpful July 18, 2018
SERVICE WAS GREAT WITH NEW SERVICE PEOPLE. BRIAN AND HIS NEW CREW WERE GREAT,FAST AND FRIENDLY SERVICE.NO WAITING LONG TIME FOR AN APPOINTMENT.SERVICE WAS VERY QUICK,WORK WAS DONE TO MY SATISFA BRIAN AND HIS NEW CREW WERE GREAT,FAST AND FRIENDLY SERVICE.NO WAITING LONG TIME FOR AN APPOINTMENT.SERVICE WAS VERY QUICK,WORK WAS DONE TO MY SATISFACTION,BILL DELUCA MADE THE RIGHT CHOICE WITH THE NEW CREW,,,,,,,,,THANKS More
by GH
Employees Worked With
MIKE SILVERMAN GREAT SALES MANAGER, Brian Eaton, Ian Hogan, Nicole Silverman, James Sturgis
July 03, 2018
Family car We purchased our new Pacifica family van at a great price from Bill Deluca dealership. The associates were friendly and we got a great deal. We purchased our new Pacifica family van at a great price from Bill Deluca dealership. The associates were friendly and we got a great deal. More
by Scott
Employees Worked With
Mike Silverman, John Martins, Jean Correa, Jon Kent
June 29, 2018
Great turnaround Jean was the very best. In and out quickly and efficiently. I will never deal with another salesman ever. Thank you Jean for making this an amazing ex Jean was the very best. In and out quickly and efficiently. I will never deal with another salesman ever. Thank you Jean for making this an amazing experience More
by TonyD978
Employees Worked With
Randy from RSVPcarguy, Jean Correa
June 27, 2018
Oh Jean! Jean was great! He was able to answer all of our questions and took great care of us. Left with our first jeep and if I have any say in it it will not Jean was great! He was able to answer all of our questions and took great care of us. Left with our first jeep and if I have any say in it it will not be our last!! Thanks so much for such a great experience! More
by FirstTimeJeeper!
Employees Worked With
Jean Correa
June 26, 2018
easy to work with Jean, my salesman was willing to work with me around some insurance issues as it took a couple weeks to collect on the loss of my previous truck. But Jean, my salesman was willing to work with me around some insurance issues as it took a couple weeks to collect on the loss of my previous truck. But getting things done was easy. You're gonna pay what you're gonna pay no matter where you go, but all in all the deal went well. More
by nhcaveman
Employees Worked With
Mike Silverman, Jean Correa
June 23, 2018
Amazing First time Jeep owner, I love it and I’ll definitely be back in the future! Thank you Jean for helping me find the perfect vehicle! First time Jeep owner, I love it and I’ll definitely be back in the future! Thank you Jean for helping me find the perfect vehicle! More
by ts
Employees Worked With
Jean Correa, Jon Kent
June 18, 2018
Great service! Best experience buying a car! Couldn't be happier! Original vehicle needed excessive amounts of work, headache gone! Walked out with new vehicle at Best experience buying a car! Couldn't be happier! Original vehicle needed excessive amounts of work, headache gone! Walked out with new vehicle at a great price. Thanks Bill Deluca!! More
by Craig42
Employees Worked With
Jean Correa, Brian Eaton
May 28, 2018
Dishonest, arrogant, deceitful, lying sales team Worst experience I have ever had at a car dealership. I called this dealership and asked about their website advertised price on a vehicle. Girl on Worst experience I have ever had at a car dealership. I called this dealership and asked about their website advertised price on a vehicle. Girl on phone told me that price would be honored after asking me specific questions to see if I qualified. I asked again and she said yes. Got to dealership and was passed on to salesperson who was nice enough but lacked experience. Drove car and the dance started as he read the script...what payment would you need to do a deal today? What monthly payment do you want, etc.... Told him I was there for the advertised price per my earlier phone call. Off he goes to see Sales Mgr and puts me in "waiting mode", you know to tire you out and make you just want to say yes to them. He comes back with a price ~$80 higher per month. I said I'm not doing this and went to Sales Mgr desk. He freaked out that a customer would dare approach him. Said I ambushed him by asking if he was going to honor the advertised price. Said no, fine print this and that. I mentioned my phone call. He said the people who answer phones don't know anything and he's not accountable to what they say. Absolute disgraceful approach to running a business and I recommend you steer far and wide from this cesspool. More
by carshopper7
Employees Worked With
I have no names because they did not/would not provide their business cards.
May 27, 2018
I really appreciate the straight talk. I purchased a new Grand Cherokee from Jean Correa. Good person and none of the typical sales garbage at other dealerships. He even came in on his day I purchased a new Grand Cherokee from Jean Correa. Good person and none of the typical sales garbage at other dealerships. He even came in on his day off when I was picking up my vehicle to make sure it was him to walk me through the pick up process. Tony was terrific as well and I really appreciate the straight talk with none of the dog and pony show. I started my search with Deluca, went to another dealership, who gave me a lower payment, and then went back to Deluca to close the deal. I knew at that point I had the best price possible and good people to work with. More
by Brian2008
Employees Worked With
Jean Correa
