Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Brian, We really appreciate the opportunity to earn your business and for taking the time to write a review about your McKaig experience. We especially loved seeing "Greatest car lot you've ever been to" as that is exactly how we want folks to feel after coming to McKaig. Jason does a great job as a non-commissioned Solution Specialist and folks seem to really like the fact our Solution Specialists never try to push or sell you anything other than what is best for you because they make the same thing regardless of what you buy. Thank you for coming to Gladewater and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your business & loyalty to McKaig and especially for taking the time to write a review about your McKaig Service experience. Mariela is one of the most caring and hardest workers we have seen and truly wants to do a great job for her guests. We appreciate your accolades to Mariela as well as your acknowledgment the service experience at McKaig is improving and on its way to being truly world class right here in Gladewater, the Antique Capital of East Texas. Thank you for trusting McKaig to help keep your car safe, reliable and fun to drive for as long as you wish to own it. Sincerely, McKaig Chevrolet Buick - A Dealer FOR The People 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

How we love to read the words "they're great" when describing your McKaig experience. We appreciate the opportunity to earn your business and demonstrate we really are different than most car dealers. It starts with our Guest Concierge Services department and continues through our non-commissioned Solution Specialists that make the same thing regardless of what you buy as well as our Solutions Team leaders/managers that work to be your advocate. We hope you enjoy your nicer, newer new car. Thank you again and we look forward to serving you as well as your family and friends in the future to keep your nicer, newer car safe, reliable and fun to drive for as long as you wish to own it. Sincerely, Your East Texas Dealer For the People McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Dear Bob, We really appreciate the opportunity to serve you and earn your business. We are especially grateful for you taking the time to write a review and letting others know about your McKaig experience. We love seeing the words "Great buying experience" as we are on a mission to change the car buying experience in east Texas one guest at a time. We believe buying a nicer, newer car should be fun and not something to dread. This is one reason we have non-commissioned Solution Specialists to help you decide what you want to buy instead of trying to push or sell product. Thank you again for your business and we hope to serve your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Wayne, Just a note to say "thank you" for your business and especially for taking the time to write a review about your McKaig experience. We love your describing it as "excellent working with these people" as we think shopping for a nicer, newer car should be fun. We also sincerely appreciate your accolades for Nena, a non-commissioned Solution Specialists and Brandon, Business solutions manager, as they always do a great job with our guests. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of east Texas

Bill Dickason Chevrolet Buick responded

Thank you for your business and especially for taking the time to write a review about your McKaig experience! We have a great, caring staff that wants to do a great job helping you keep your car safe, reliable and fun to drive for as long as you wish to own it. We also love seeing our service described as "professional and timely" and appreciate the accolades to Vernon, Jason and Kent. We appreciate your loyalty to McKaig. Sincerely, Your East Texas Chevy and Buick Dealer "FOR The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your business and loyalty to McKaig. We also greatly appreciate your taking the time to commend Mariela and our great staff in a Review and look forward to continuing to help you keep your nicer, newer 2017 Chevy Tahoe safe, reliable and fun to drive for as long as you wish to own it! Sincerely, Your East Texas Chevy Dealer "For the people" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We really appreciate the opportunity to earn your business and especially your recommendation of the McKaig experience to others. That is what we consider the highest form of praise .... when we are recommended by a guest to their friends and family. We know being friendly goes a long way in a car dealership and we specialize in helping folks find, qualify for and own the car that best meets their needs. That is one reason we have non-commissioned Solution Specialists instead of commissioned sales people as we don't want to give a financial incentive for anyone to try to sell or push anything other than what is best for you. Thank you again for your business and we look forward to serving you as well as your family and friends in the future. "We believe everyone deserves to drive a nicer, newer car that is safe, reliable and fun to drive for as long as you wish to own it." Sincerely, Your East Texas "For the People" Car Dealer McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Wow, we love hearing the words "extremely pleased" when describing your McKaig experience and it looks like you met almost everyone as Freddie is our General Sales Solutions Manager or team leader, Faye is in our Service Solutions Guest Concierge Services department, Susie runs the place, Alisa is in our Sales Solutions Guest Concierge Services department, Lisa is in Accounting and Guest Concierge Services and Kent runs our Parts department. We really appreciate your giving McKaig a chance to earn your business and especially for taking the time to write a review about your McKaig experience. We know it's not what we say that counts, but what consumers have to say about us that makes the difference. Dennis always does a great job as a non-commissioned Solution Specialist as he understands it's all about making the customer (we call you a Guest) happy. Dennis and our other Solution Specialists make the same amount regardless of what you buy so they don't have a financial incentive to try to push or sell or pressure you into anything other than what is best for you. We hope you enjoy your nicer, newer New Chevy Traverse Premier and we look forward to helping you keep it safe, reliable and fun to drive for as long as you wish to own it. Thank you again for your business and for recommending us to others in East Texas. Sincerely, Your East Texas Chevy Dealer "For the People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We appreciate your driving to Gladewater to give Dennis, a non-commissioned Solution Specialist and the rest of our East Texas "For the people" team the opportunity to earn your business. We especially appreciate your review letting others know about your McKaig experience and look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "For the People"(R) McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas