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Bill Dickason Chevrolet Buick
Gladewater, TX
3,203 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,203 reviews
March 28, 2019
Dennis needs a raise . I can not express how thankful & grateful we are for Dennis Smith getting us into our ‘17 Chevy Cruze ! It was such a wonderful experience from beginn I can not express how thankful & grateful we are for Dennis Smith getting us into our ‘17 Chevy Cruze ! It was such a wonderful experience from beginning to end . Dennis was so friendly & really made us feel like family , & who doesn’t want more family ? ;) definitely won’t be going anywhere else for another vehicle ! 10/10 would recommend More
by Thosepeople
Employees Worked With
Dennis Smith
March 27, 2019
she fought for my car Nena was amazing! She did everything to get my payment that I asked for! There was no pressure like other places! Great job McKaig! All my future vehi Nena was amazing! She did everything to get my payment that I asked for! There was no pressure like other places! Great job McKaig! All my future vehicles will be purchased from McKaig in Gladewater, Texas. More
by Chevymom
Employees Worked With
Alisa Cerney, Jeriamy Schumacher, Nena Townsend, Brandon McCloskey
March 26, 2019
Best car shopping experience ever! I never knew a car buying experience could be so easy and stress free. Dennis was nothing short of amazing through the whole process, he was patient a I never knew a car buying experience could be so easy and stress free. Dennis was nothing short of amazing through the whole process, he was patient and really listened to my needs and helped me into the perfect car. More
by Chadrick2019
Employees Worked With
Jeriamy Schumacher, Freddie Tomlinson, Dennis Smith
March 26, 2019
Awesome place to buy a vehicle I love this place and Adrian was awesome and is awesome evey time we purchase a vehicle, he always makes sure we get exactly what we want. Thanks Adri I love this place and Adrian was awesome and is awesome evey time we purchase a vehicle, he always makes sure we get exactly what we want. Thanks Adrian for our awesome buying experience. More
by Carbuyerreppond
Employees Worked With
March 25, 2019
Very knowledgeable, courteous and helpful Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership Adrian introduced me to the service agents, one of the owners and went out of his way to make sure that I was happy with my purchase,. This dealership is way above other dealerships i have been to. I would highly recommend McKaig in Gladewater of you are wanting to be testing fairly and with respect. More
by rickyn59
Employees Worked With
Other Employees :
Mariela Hernandez, Brandon McCloskey, Christian Carter, Jason Smith
March 21, 2019
Pure excellence Well my trip to McKaig was the 5th dealership I came to after the other 4 said they could not help my situation. I was upside down in my current car l Well my trip to McKaig was the 5th dealership I came to after the other 4 said they could not help my situation. I was upside down in my current car loan and needed a newer, more reliable car. I came McKaig very picky on my car choice despite my situation and McKaig made what I thought to be "far fetched" a reality. Tim was amazing. He listened and never tried to force me into a car I did not want (and have mind the 2 cars on the lot I wanted were not Chevy or Buick which is what McKaig specialises in). Freddy who did our loan papers was also incredible. He also listened, explained things so we understood and even helped calm my 3 year old when we were signing papers (he let her watch Paw Patrol on his phone). I seriously believe this team went over and beyond. McKaig is the one I recommend to anyone from now on. More
by JMcKinley
Employees Worked With
Freddie Tomlinson, Tim Pritchett
March 21, 2019
We found the perfect car at MCKAIG! We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the We found the perfect vehicle for our family road trips at McKaig! Freddie, Jeriamy & Brandon got ya handled in no time. Charles walked us through the Onstar and all the cool vehicle electronics. Love this vehicle and love This dealership! I know my new Buick Enclave will be in good hands with Vernon, Mariela and Jason when I need service. Thanks again! More
by Johnny Hinds
Employees Worked With
Other Employees :
Charles Phillips, Jeriamy Schumacher, Mariela Hernandez, Freddie Tomlinson, Vernon Hall, Brandon McCloskey, Jason Smith
March 20, 2019
Finally a New Car When I first arrive, I felt comfortable and warm immediately entering the store. Nena Townsend, Jeriamy Schumancher and Bradon McKroskey were a dream When I first arrive, I felt comfortable and warm immediately entering the store. Nena Townsend, Jeriamy Schumancher and Bradon McKroskey were a dream team. They did not stop until I was in a brand new car. They extended a warm customer service skills and super kindness throughout our time there. I enjoyed my experience and extremely happy with my car. Thank you all again. More
by ggipson
Employees Worked With
Jeriamy Schumacher, Nena Townsend, Brandon McCloskey
March 19, 2019
Courteous Service was prompt and friendly. She was very courteous and I enjoyed the visit. I was a little early,but this didn’t seem to cause any problem. Service was prompt and friendly. She was very courteous and I enjoyed the visit. I was a little early,but this didn’t seem to cause any problem. More
by Inman.gale2019
Employees Worked With
Mariela Hernandez
March 19, 2019
THANK YOU, JASON at McKAIG CHEVROLET!! The #8 Valve Spring broke on our '09 Silverado in Longview, TX, stranding us 500 miles from home. The dealership where we purchased the truck would NO The #8 Valve Spring broke on our '09 Silverado in Longview, TX, stranding us 500 miles from home. The dealership where we purchased the truck would NOT help us or even return our calls. As a last resort we called McKAIG and Jason, concerned about our situation, got us back on the road in No Time with NO hassle. He even provided our Little Dog water and biscuits! Thanks again, Jason for going out of your way to help us!! More
by ChrisCraft09Chevy
Employees Worked With
Jason Smith
