Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Dickason Chevrolet Buick
Gladewater, TX
3,280 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,280 reviews
May 17, 2026
It started with a social media post and ended with me driving off in a great new work truck. Austin and the crew made me feel respected, and took care of me very well. driving off in a great new work truck. Austin and the crew made me feel respected, and took care of me very well. More
by skbeebe1
Verified Customer
May 15, 2026
They were very professional and responsive. Made the car buying process quick and easy for myself. Made the car buying process quick and easy for myself. More
by Ricky Ramirez
Employees Worked With
May 14, 2026
Customer service is always good. Ashliegh is great. Put a bench seat outside the service area. It was a pretty day. Ashliegh is great. Put a bench seat outside the service area. It was a pretty day. More
by DHAZEL101
Employees Worked With
May 10, 2026
I walked in and was greeted with a smile. Did not feel pressured to buy. Did not feel pressured to buy. More
by jordanlouis.ju
May 10, 2026
$1000 and the car is still doing the same thing as when I brought it in. brought it in. More
by JUDYTWILL
Employees Worked With
May 09, 2026
Austin was very professional and very knowledgeable about the car we were wanting to purchase. Keep up the awesome work!!!!!!! the car we were wanting to purchase. Keep up the awesome work!!!!!!! More
by Michael H
Employees Worked With
May 07, 2026
Amber was amazing. She made the process so quick and easy. They even delivered the vehicle before the end of the day. I was really pleased with the quality of service p She made the process so quick and easy. They even delivered the vehicle before the end of the day. I was really pleased with the quality of service provided. More
by s3richard
Employees Worked With
May 05, 2026
I had an outstanding experience with this dealership from start to finish. I drove from Whitehouse to Gladewater and can confidently say the trip was well worth it. I got a great deal on a 2022 Chevy Silvera start to finish. I drove from Whitehouse to Gladewater and can confidently say the trip was well worth it. I got a great deal on a 2022 Chevy Silverado Z71 Trail Boss, and the entire process was smooth, transparent, and hassle‑free. Rick Wells was my salesman, and he was hands‑down the best I’ve worked with. He was knowledgeable, honest, highly responsive, and made sure everything was handled quickly and clearly. There was never any pressure—just straightforward communication and follow‑through. The dealership itself is honest, professional, and truly customer‑focused. Everyone on the team was great to work with throughout the entire process, and it’s clear they care about doing right by their customers. William was also great to work with and ensured everything on the service side was handled properly. I’m extremely satisfied with my purchase and the overall experience. If you’re willing to make the drive to Gladewater, I highly recommend it—you’ll get treated right and drive away with a great vehicle. Clay McFarland More
by cwmcfa01
May 02, 2026
I was treated very well and Nathan was very professional and kept me well informed. Nice work thank you. and kept me well informed. Nice work thank you. More
by newjamielee
April 29, 2026
The dealership was super nice and Austin was super helpful! I had a good time! helpful! I had a good time! More
by texasgirl2123
Employees Worked With
