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Bill Dickason Chevrolet Buick

Gladewater, TX

4.7
3,325 Reviews
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1110 E Broadway Ave

Gladewater, TX

75647

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Showing 3,325 reviews

July 17, 2026

Very pleasant experience. Adrian was a fantastic salesman who was knowledgeable and helpful throughout the process. Sales management was very reasonable and easy negotiate w More

by LARRYWICKHAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faye Hinds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2026

We have had previous good experiences with Dickason - both in sales with Adrian and with the service department. So when we recently were need of a new vehicle, we confidently sought the help of Adrian More

by JW
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2026

Dropped the ball on every aspect of deal so far including a million emails about this survey. More

by jweaver10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Cortes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lumpkin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Wells
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Aman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Honaker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brittani Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2026

Adrian was the best and made my car buying process extremely easy! I will be back in the future and refer as many people as possible. More

by nshippey1
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2026

I loved how everyone took such good care of me from the time I walked in to the dealership. Austin was great and helped me make the best decision on the best car for me. Ryan picked out several cars that More

by ang.montgomery28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Klinefelter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Honaker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2026

I had a very long and drawn out negative experience at Bill Dickason Chevrolet. I will not be going back.. More

by chefdm66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan McClain
1.0
This rating includes all reviews, with more weight given to recent reviews.
William Nichols
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashleigh Duncan
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2026 -

Bill Dickason Chevrolet Buick responded

Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us did not meet your expectations. We strive to provide every customer with a positive, efficient, and transparent experience, so it's disappointing to learn that we fell short. We would appreciate the opportunity to better understand what happened and see if there is anything we can do to make things right. Please contact our management team at 903-845-2132 or stop by the dealership at your convenience. Your feedback is important to us and helps us improve our service. Thank you again for bringing this to our attention, and we hope to have the opportunity to earn back your trust.

July 08, 2026

Everything okay not pushing Rich he takes care me all the paperwork and all good More

by kevinskyfarm2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2026

We called about a truck we were interested in. We spoke with Adrian. He took good care of us! We purchased the truck on the same day we inquired about it. It was easy smooth purchase. We are so th More

by pack.kassie
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2026

Adrian did it again. He made our purchase possible, very quick and easy, We definitely refer you to all and everyone ! Thank you for all the help, and we continue our rel More

by barriosmaria0530
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Cortes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brycen Rachell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2026

we drove about two hours to look at a truck here. our sales guy austin did a very thorough explanation of the process & what we needed to do. no pressure to buy but to make sure we understood every s More

by lacy.mcquagge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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