Bill Dickason Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Dear Kristen, Thank you so much for your business and taking the time to write a great OnLine review about your McKaig Experience! Our team works hard to provide great service and we sincerely appreciate it when they are recognized for the job they do. We know Faye and Mariela are grateful and we thank you again for your business. Sincerely, Susie, Kent & Mark Dealers FOR The People(R)

Bill Dickason Chevrolet Buick responded

Wow! This is what makes it worth it when our Guests leave McKaig happy in a nicer, newer car! We appreciate the opportunity to earn your business and especially for giving members of our team a Shout Out for a job well done. We appreciate it and hope to serve you and your family & friends in the future. Sincerely, The East Texas "FOR The People"(R) Team at McKaig Chevrolet Buick

Bill Dickason Chevrolet Buick responded

Kim, Charles is very good at his job of being a non-commissioned Solution Specialist and works hard for all of his guests. He is becoming a trusted advisor to more and more folks in east Texas that appreciate dealing with someone who has no financial incentive to push or sell anything other than what is best for you. We all appreciate the business and the recognition from happy guests that write great reviews regarding their McKaig Experience! Thank you, Your East Texas "FOR The People" team at McKaig

Bill Dickason Chevrolet Buick responded

We are most grateful for your business and for recognizing Mariela Hernandez providing you with friendly and helpful "Great Service!" We believe everyone deserves to drive a safe, reliable car that's fun to drive for as long as you wish to own it. We take being a dealer "for the people" (R) very seriously and sincerely appreciate it when guests recognize the efforts of our great staff. Thank You! We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick Gladewater, Texas (US 80 @ E Loop 485) Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for taking the time to write a review to let us & others know about your service experience. We have been making changes to improve and appreciate your feedback. We are very sorry we were slower than your expectation and will check to see why this occurred. What service did you have performed and what are your expectations in the future as we will discuss in our Training sessions. We truly want to be the best in East Texas and appreciate ideas on how we can improve. Thank you again for your business and Happy New Year from all of us at McKAIG Chevrolet Buick - your East Texas Dealer "For the People(R)."

Bill Dickason Chevrolet Buick responded

Marisol, We sincerely appreciate your business and for your taking the time to recognize the friendly and helpful efforts of Mariela on your behalf. We want folks to enjoy their McKaig experience and love to hear when we succeed in making you happy helping keep your car safe, reliable and fun to drive for as long as you wish to own it. We look forward to serving you as well as your family and friends in the future. Sincerely, McKaig Chevrolet Buick - for the people (R) Gladewater, TX (US 80 @ E Loop 485) The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you for giving McKaig and Charles an opportunity to help you find and own a nicer, newer(R) BRAND NEW 2018 Chevy Equinox! We specialize in helping folks find, qualify for and own the car that meets their needs. That's why our Solution Specialists are non-commissioned as they make the same thing for helping you regardless of what you buy. Their job is to be your advocate and they do not have any financial reason or incentive to try to push or sell you anything thats not in your best interest. It's been called the McKaig experience and East Texans are loving it. Thank you again and we look forward to serving you as well as your family and friends in the future. Sincerely, Your East Texas Chevy Dealer "FOR The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Thank you so much for your business and for recognizing the "fast and friendly service' of Mariela Hernandez. We have a great Service Solutions team led by John Mackey and believe everyone deserves to drive a safe, reliable and fun to drive car for as long as they wish to own it. We appreciate your choice of McKaig and take very seriously being your Longview - Tyler East Texas dealer "for the people" (R) regarding your transportation needs. We look forward to serving you as well as your co-workers, family and friends in the future. Sincerely, McKaig Chevy Buick - "For the People" (R) Gladewater, Texas (US 80 @ E Loop 485) The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

Henry, We appreciate your business and for taking the time to write a review describing McKaig as a very good dealer. You are not alone as will include a link to the Texas Chevy Dealers as ranked by DealerRater.com. https://www.dealerrater.com/directory/Texas/Chevrolet/ We look forward to serving you when your lease runs out on your 2015 Chevy Volt. Sincerely, Your East Texas Chevy Dealer "For The People" McKaig Chevrolet Buick 1110 E Broadway Ave (US HWY 80 @ E Loop 485) Gladewater, Texas 75647 The Antique Capital of East Texas

Bill Dickason Chevrolet Buick responded

We sincerely appreciate your business and great review of Summur (Guest Concierge Services), Adrian (non-commissioned Solution Specialist) and Mark (one of our owners). We take being a Dealer For the People and our Buyer Bill of Rights seriously and appreciate you taking the time to let others know about your McKaig experience. We look forward to serving you and yours in the future. McKaig Chevrolet Buick - A Dealer FOR The People Gladewater, TX The Antique Capital of East Texas