Bill Dickason Chevrolet Buick

Engine noise I bought my vehicle at another dealership and it kept making noises and stalling. I took it multiple times to the dealership to fix it and they just k I bought my vehicle at another dealership and it kept making noises and stalling. I took it multiple times to the dealership to fix it and they just kept blowing me off. I took it to McKaig and Shannon Wheeler found the problem and fixed it for me.I am beyond pleased and impressed with the service I received from Shannon and the service department. The customer service I received has restored my faith in GM and their products. I would highly recommend McKaig to anyone car shopping. More

Brake problem Extremely helpful and courteous! Got parts and service faster than expected! Very pleased . with all aspects of dealership. Will definitely use in Extremely helpful and courteous! Got parts and service faster than expected! Very pleased . with all aspects of dealership. Will definitely use in the future. Thank you McKaig! More

finding the right silverado for my budget Brian found me the perfect Texas Edition Silverado pickup ' with all the options I was looking for. He was able to get me the a good interest rate to Brian found me the perfect Texas Edition Silverado pickup ' with all the options I was looking for. He was able to get me the a good interest rate to keep my payments with in my budget. More

Wonderful, painless, friendly From the first interaction with Mckaig to the hugs I received at the end I was very pleased! They will have a customer for life! Everyone was very kin From the first interaction with Mckaig to the hugs I received at the end I was very pleased! They will have a customer for life! Everyone was very kind and i felt like we all knew each other very well once we had finished. More

First time buyer I was buying a car for the first time, I was very nervous about it but with the help of Bruce Wike and the friendly staff at Mckaig it was a fun exper I was buying a car for the first time, I was very nervous about it but with the help of Bruce Wike and the friendly staff at Mckaig it was a fun experience. Every step of the way I was walked through everything so that I understood what I was doing which was very helpful. I'm veey excited about my new car and I know where to come if I want to buy again! More

Transmission issue Started having a shift issue with my 2014 Silverado and of course when I took it to the dealer the truck was shifting fine. Shannon was quick to get m Started having a shift issue with my 2014 Silverado and of course when I took it to the dealer the truck was shifting fine. Shannon was quick to get me in and get me taking care of. Dealership was able to find the source of the problem and get me fixed up in a timely manner!!! More

Oil change They had me in and out just like I like. Other places I would've sat there for almost a hour and a half. And this was like 30 minutes or less. They had me in and out just like I like. Other places I would've sat there for almost a hour and a half. And this was like 30 minutes or less. More

Oil Change Experience I came in for an oil change for the first time and everyone I came in contact with was very friendly and welcoming! My car was taken care of in a time I came in for an oil change for the first time and everyone I came in contact with was very friendly and welcoming! My car was taken care of in a timely manner and I was in and out faster than I expected. I will definitely be back the next time my car needs to be serviced. More

Solution Specialist of the year I was in the market for a new vehicle, and my good frien Ct Walker was working at McKaig Chevrolet Buick so I went up there and he got me in a 2002 To I was in the market for a new vehicle, and my good frien Ct Walker was working at McKaig Chevrolet Buick so I went up there and he got me in a 2002 Toyota Sequoia for under 350 a month, Ct worked hard to get me the best deal that he could to make it happen, and the sales manager is a cool guy, I am very happy with McKaig they are friendly and really make you feel like family. More

The best car buying experience by far.....! I'm a repeat customer who traveled from marshall, tx passing numerous dealerships along the way. Why? My car buying experience with McKaig for my fir I'm a repeat customer who traveled from marshall, tx passing numerous dealerships along the way. Why? My car buying experience with McKaig for my first vehicle was so extordinary. Bruce my salesman went above and beyond to find the vehicle that was the perfect fit for my family. And Paul the sales manager did an outstanding job with the finance process and following up with us although we were Bruce's clients. Most people cringe went going into a dealship due to pushy salesmen. Mckaig is a family oriented dealership that not only interacted with my wife and I but made sure our young children were comfortable as well. Since my first purchase my mother, Aunt and cousin have driven over 80 miles to come to Mckaig just because of the outstanding customer service and support. My second vehicle purchase this week was a breeze as I expected. I won't ever shop any other dealships in East Texas. I hear Kent and Mark on the radio talking about their business and how it's run. Well I agrees with everything they put out there because the people at mckaig make the car buying experience great. The staff make it there point to get to know you and make you feel like family not another number walking in and out. Special thanks to my favorite salesman Bruce and his outstanding sales manager Paul. More