Bill Dickason Chevrolet Buick

The absolute BEST place to buy a vehicle, hassle free!!!! I have been going here for all my vehicle maintenance for a few years now but when I heard about the $5.00 down on the first (88) cars to go on the lo I have been going here for all my vehicle maintenance for a few years now but when I heard about the $5.00 down on the first (88) cars to go on the lot it triggered my interest in getting a newer ride. I didn't want to sit around the dealership for hours on end to see if I even qualified so I got a hold of one of the sales staff, Brian Pilcher, and informed him that I wanted to do all the paperwork online as I had little to no time between work and picking up my son. I was very happy with the help that I received and actual time it took to get approved. I only went in twice in two days and spent a maximum of (1) hour each time to finish up the in-house paperwork. That was soo much easier than the 4-6 hours I've spent at other places. It was very painless and the staff was super friendly. I'm sure I got offered at least 12 bottles of water in the time I was there. lol. My credit is poor-average but that was not an issue at all. I have got to say that I would refer anyone and everyone here to get there "Nicer, newer car!" lol More

Excellant customer service Called service department to see if they could do a lift on my suburban. Aaron Abernathy ordered the parts and scheduled my service time. It could n Called service department to see if they could do a lift on my suburban. Aaron Abernathy ordered the parts and scheduled my service time. It could not have gone better. I showed up and Shannon and Patrick were waiting to take my keys. The suburban was ready ahead time and returned to me. I won't waste my time at another dealership. Its worth the drive to gladewater for the service department. Thanks Aaron! More

Air Conditioning in truck My A/C hoses needed replacing & they had to keep it for a few days. McKaig had someone pick me up & they gave me a loaner vehicle. My A/C hoses needed replacing & they had to keep it for a few days. McKaig had someone pick me up & they gave me a loaner vehicle. More

Very happy customer!!! Best car buying experience EVER!!! Our salesman, Bruce Wike, was the absolute best. Honest, patient, and NOT pushy! This dealership was clean, and Best car buying experience EVER!!! Our salesman, Bruce Wike, was the absolute best. Honest, patient, and NOT pushy! This dealership was clean, and comfortable. I will most definitely refer my car buying friends and family to McKaig!!! More

Worth the drive! My last visit was horrible and the man I was in contact with was very unprofessional. I vowed not to make the drive back to your location for my car n My last visit was horrible and the man I was in contact with was very unprofessional. I vowed not to make the drive back to your location for my car needs, but decided to give y'all one more chance. I am glad I did! Thank you. More

For the people We took a vehicle in that had quite a few problems. Within a day, I was given an estimate for the repair costs of everything to fix the car. I was giv We took a vehicle in that had quite a few problems. Within a day, I was given an estimate for the repair costs of everything to fix the car. I was given the option to fix only the things that I wanted and wasn't pushed into fixing the things that weren't immediate, like the sun roof. Because of the nature of this particular vehicle, I had to bring the car back a few times for minor adjustments. Even though there were no more charges, I was still given the same attention that I would have received if I spent $15,000 on repairs. Honest, timely, respectful, personable, and understanding of a person's finances. More

Great Service Aaron Abernathy in service took great care of recent visit to this dealership. Fast, friendly service as always ! Patrick and Kent took the time to vi Aaron Abernathy in service took great care of recent visit to this dealership. Fast, friendly service as always ! Patrick and Kent took the time to visit and thank me for coming in. Great place to do business !! More

Wonderful Dealership Experience Wonderful. Dealership. Experience!!! I have bought several cars over the years and this was by far my best experience. I felt the usual dread walkin Wonderful. Dealership. Experience!!! I have bought several cars over the years and this was by far my best experience. I felt the usual dread walking into the dealership. It seems that buying a car is a must and although it should be a fun experience, over the years, it has rated below going to the dentist. I have sat across the desk and wasted more time than I have ever wanted trying to understand the numbers, haggling for a price, listening to sales pitches, and waiting... waiting for the sales manager, waiting for the finance manager... back and forth and back and forth until you are so relieved to be leaving that you can't even appreciate the car you just bought. This was not my experience here!! I did not have a salesman at this dealership. I was greeted by a solution specialist! Bruce focused on my wants and needs and then figured out a way to get me in the car that I needed and wanted. There was no pressure or sales talk. There was a genuine and sincere interest in making a deal happen for me that made me happy. Bruce went above and beyond before and after the sale. In fact, every person in the dealership was helpful and friendly. I ended up leaving with a new car, an understanding of all the features on the car, and a smile on my face. This is how buying a car should feel! I will caution you on one thing and that is be ready to commit yourself to a Buick or Chevrolet for life. I cannot see ever walking into a different dealership after the great experience that I had here. More

Very interesting! I have had the opportunity to have the most unique experience shopping for a car at McKaig Chevrolet Buick. I started my search on the internet becaus I have had the opportunity to have the most unique experience shopping for a car at McKaig Chevrolet Buick. I started my search on the internet because of my lack of time. However, I was persuaded by Ms. LaCasha Woodley to come in and visit, I must say Ms. Woodley was very helpful and persistent. I had the unfortunate mishap, of waiting for my desired vehicle to be shipped in as the wrong vehicle. Ms. Woodley never allowed me to waver even though she knew I was disappointed. To be honest she is the only reason I did now shop else where. In finalizing my purchase Mr. Spence did me very well and so did Mrs. Preiss. More

Outstanding Customer Experience!!! Staff exceeded expectations! No sales puffery, instead I listened to & offered suggestions! Everyone went above & beyond. If your looking for a new ve Staff exceeded expectations! No sales puffery, instead I listened to & offered suggestions! Everyone went above & beyond. If your looking for a new vehicle or need to have service work done, I highly recommend this dealership! Great customer experience!! More