Bill Dickason Chevrolet Buick

Great experience! Stopped in without appt. for problem with truck. Shannon and his team were awesome in working me into their busy schedule. The problem was identifie Stopped in without appt. for problem with truck. Shannon and his team were awesome in working me into their busy schedule. The problem was identified quickly and the issue resolved. All the folks I came in contact with were very professional and courteous. They really emphasize customer service! Shannon followed up the following day to make sure my vehicle was doing good. More

Awesome I went into Mckaigs for an oil change on my 2011 vehicle and left there in a 2015 Malibu. It was so unexpected and exciting. The environment is so wel I went into Mckaigs for an oil change on my 2011 vehicle and left there in a 2015 Malibu. It was so unexpected and exciting. The environment is so welcoming and warm I’m sure it has a lot to do with their genuinely pleasant staff. This is my second vehicle purchase from them and I can’t see myself every buying from anywhere else. Ask for Brian he is awesome. More

Hard working dealership We have been customers of McKaig Chevrolet Buick for many, many years and always appreciate their hard work! Mike Lambert worked until he found exact We have been customers of McKaig Chevrolet Buick for many, many years and always appreciate their hard work! Mike Lambert worked until he found exactly what we were looking for in a vehicle. He kept us informed along the way and followed through until the deal was closed. We appreciate his precessionalism and dedication. The service department and Doyle Dougan have been great over the years. We would (and have) recommended McKaigs to others. More

Great! McKaig Chevrolet is by far the best dealership I have ever dealt with! Always have the best customer service and everyone always has a smile on their McKaig Chevrolet is by far the best dealership I have ever dealt with! Always have the best customer service and everyone always has a smile on their face! More

Replacing reverse lever Called Shannon in the service dept at McKaig Chevrolet with a problem with reverse. I was informed that they have 2 world class Corvette mechanics, wh Called Shannon in the service dept at McKaig Chevrolet with a problem with reverse. I was informed that they have 2 world class Corvette mechanics, which made me feel better. Shannon kept me informed of the progress through out the repair. The car worked flawlessly on the way home. I will definitely use McKaig again for any service on my Corvette. More

Good people selling great cars I took my wife to look at the Traverse since that is what she wanted. We found the Equinox would work just as well and with better fuel economy. Howev I took my wife to look at the Traverse since that is what she wanted. We found the Equinox would work just as well and with better fuel economy. However, our financial limitations stopped that plan... BUT Lacasha and Mark didn't let us down. They knew we needed to replace my truck with a family vehicle and got us into a Malibu. The wife is VERY happy she got the new car we needed and knows exactly where we're going to go in a couple of years to replace the old Ford car (I'm hoping with a truck). Bottom line, although I didn't get what I wanted, the folks at McKaig got us into what we could afford so I could continue to build my credit as STILL take care of my family's needs. The whole team checked on us while looking at options and waiting on the accounting folks to lay out a deal for us. They even introduced us to the Service team for the FREE oil changes we will be getting (YAY!) I really appreciate the time and effort this team puts into the sales and service they offer their customers. GM should be proud of their Gladewater representatives! More