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Bill Dickason Chevrolet Buick
Gladewater, TX
3,102 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,102 reviews
June 03, 2015
Truck buying This is one of the best dealers to buy a truck from. They are friendly and not at all pushy. I would recommend anyone to buy a car from them any day. This is one of the best dealers to buy a truck from. They are friendly and not at all pushy. I would recommend anyone to buy a car from them any day. They were able to make my deal work for me when no one else could. I have to say that mike lambert is one of the best salesmen to deal with. More
by Lrendsley
June 02, 2015
Great Service 6/2/15 Great service, appointment was made and kept. Something the selling dealer could not seem to do. This is a deliver truck and we needed it back same da Great service, appointment was made and kept. Something the selling dealer could not seem to do. This is a deliver truck and we needed it back same day. Shannon set the appointment for 10:00 and our van was back in longview serviced and ready to go by 11:00. Thank you and we will be back. Great to be able to work with knowledgable helpful people. More
by Maness Furniture
Employees Worked With
Shannon Wheeler
June 01, 2015
Shortage in headlight Front left headlight was and also had a shortage and the problem was fixed. Everyone was friendly. Shannon and Aaron was very outstanding. Great cu Front left headlight was and also had a shortage and the problem was fixed. Everyone was friendly. Shannon and Aaron was very outstanding. Great customer service!!! More
by family4
Employees Worked With
Aaron Abernathy, Shannon Wheeler
May 30, 2015
Awesome service! The guys at McKaig Chevrolet got me in and out faster than you ever imagine, they even pulled my car in out of the rain so I wouldn't get wet. I think The guys at McKaig Chevrolet got me in and out faster than you ever imagine, they even pulled my car in out of the rain so I wouldn't get wet. I think it's great how they keep track of what services are due and when. More
by Hoop
Employees Worked With
Aaron Abernathy, Shannon Wheeler
May 30, 2015
Unparalleled Service McKaig is the go-to dealership whether one is looking to buy, trade, in need of service or seeking parts and accessories. The dealership's strive to McKaig is the go-to dealership whether one is looking to buy, trade, in need of service or seeking parts and accessories. The dealership's strive to place new and current customers into a great and budget-friendly vehicle is unparalleled. Shannon, Aaron, Mike and Doyle always bend over backwards to ensure that I have anything and everything I need in a timely fashion whether I'm shopping around, in need of service or seeking parts and accessories. More
by Cheyenne_M
May 29, 2015
awesome as always! Brian is my salesman he is so nice and helpful! Combine his great customer service with their amazing finance team and you have an unbeatable experien Brian is my salesman he is so nice and helpful! Combine his great customer service with their amazing finance team and you have an unbeatable experience! More
by calexis8605
Employees Worked With
Brian Pilcher
May 29, 2015
Great experience! Stopped in without appt. for problem with truck. Shannon and his team were awesome in working me into their busy schedule. The problem was identifie Stopped in without appt. for problem with truck. Shannon and his team were awesome in working me into their busy schedule. The problem was identified quickly and the issue resolved. All the folks I came in contact with were very professional and courteous. They really emphasize customer service! Shannon followed up the following day to make sure my vehicle was doing good. More
by rs
Employees Worked With
Shannon Wheeler
May 29, 2015
Awesome I went into Mckaigs for an oil change on my 2011 vehicle and left there in a 2015 Malibu. It was so unexpected and exciting. The environment is so wel I went into Mckaigs for an oil change on my 2011 vehicle and left there in a 2015 Malibu. It was so unexpected and exciting. The environment is so welcoming and warm I’m sure it has a lot to do with their genuinely pleasant staff. This is my second vehicle purchase from them and I can’t see myself every buying from anywhere else. Ask for Brian he is awesome. More
by Tarnikito
Employees Worked With
Sabrina Preiss, Brian Pilcher
May 28, 2015
Hard working dealership We have been customers of McKaig Chevrolet Buick for many, many years and always appreciate their hard work! Mike Lambert worked until he found exact We have been customers of McKaig Chevrolet Buick for many, many years and always appreciate their hard work! Mike Lambert worked until he found exactly what we were looking for in a vehicle. He kept us informed along the way and followed through until the deal was closed. We appreciate his precessionalism and dedication. The service department and Doyle Dougan have been great over the years. We would (and have) recommended McKaigs to others. More
by Nancy
May 27, 2015
Great! McKaig Chevrolet is by far the best dealership I have ever dealt with! Always have the best customer service and everyone always has a smile on their McKaig Chevrolet is by far the best dealership I have ever dealt with! Always have the best customer service and everyone always has a smile on their face! More
by corey08
Employees Worked With
Doyle Dougan, Aaron Abernathy, Shannon Wheeler
