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Bill Dickason Chevrolet Buick
Gladewater, TX
3,081 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,081 reviews
February 04, 2015
Friendly, hometown dealership Wished we would have checked out McKaig years ago. Much better experience than with any of the Longview or Tyler dealerships. No high-pressure attit Wished we would have checked out McKaig years ago. Much better experience than with any of the Longview or Tyler dealerships. No high-pressure attitudes, very friendly, knowledgable, treats you like family. Sabrina in sales was awesome and Justin in finance was quick. I highly recommend this deaership. More
by Katmarie60
Employees Worked With
Sabrina Preiss
February 01, 2015
Amazing My husband and I went to Mckaig in 2010 looking to buy a new suv and the guy we spoke with was very honest with us about how car buying works and abou My husband and I went to Mckaig in 2010 looking to buy a new suv and the guy we spoke with was very honest with us about how car buying works and about our trade. He sent us home and told us to come back when we had done everything he told us to do. Well, without my husband, I went back today (1/31/15). I went with my mind set on a used 2010 traverse ltz. A.J and Sabrina greeted my mother and I with lots smiles and laugher. The atmosphere is so laid-back and I enjoyed the time I spent there. Sabrina got me into my new suv and the payments are awesome. To the staff at Mckaig you all are awesome and I will send everyone I know your way. I can't explain how amazing the staff is you just have to experience it yourself. Thanks Sabrina (she also gave me hug before I left) Amazing More
by Kami
Employees Worked With
Sabrina Preiss
February 01, 2015
Best Dealership EVER!!!! I was sent to Mckaig by a friend that had a great experience. I was not very hopeful because I was WAY upside down on my car, and my credit is not ver I was sent to Mckaig by a friend that had a great experience. I was not very hopeful because I was WAY upside down on my car, and my credit is not very good. I decided to give it a shot, and it paid off big time. when my family and I arrived, Brian (our salesman) opened the door and greeted us with a warm welcome. He was GREAT!!! Brian went over and above in everyway possible to get me approved, and I left in an awesome car. Everyone at this dealership made my experience great. Many of the other team members (Mike Lambert, Elexis Coby, Justin Watkins, and Clark Crawford) helped in SO many ways, and they even helped keep my two small children entertained!!. Overall I just cannot believe how much they all helped and made the day a HUGE success!!!! I will be a customer FOR LIFE!!! More
by jbowling1250
January 31, 2015
Great experience They were very easy to work with & honest! I visited other dealerships & they were not nearly as easy to work with. I highly recommend this dealershi They were very easy to work with & honest! I visited other dealerships & they were not nearly as easy to work with. I highly recommend this dealership! More
by mrk
January 29, 2015
very helpful Elexis was very nice. She showed me a ford and was very knowledgeable. I will always recommended mckaig. I didn't purchase but I will be returning in Elexis was very nice. She showed me a ford and was very knowledgeable. I will always recommended mckaig. I didn't purchase but I will be returning in the near future. More
by clark
January 29, 2015
Knowledgeable Service Elexis Coby was very nice and helpful. She was able to show me the new features for the Chevy Trucks. She was very friendly and knowledgeable. Elex Elexis Coby was very nice and helpful. She was able to show me the new features for the Chevy Trucks. She was very friendly and knowledgeable. Elexis was quick on her feet when ask a question. I would recommend anyone to that is looking for good customer service and friendliness to use McKaig. More
by james
January 25, 2015
Totally awesome I was in the market for a new car, my old car "Ron Burgandy" had seen enough. I went to McKaig Chevrolet were I met CT, I went in with a list of cars I was in the market for a new car, my old car "Ron Burgandy" had seen enough. I went to McKaig Chevrolet were I met CT, I went in with a list of cars that I had seen on the internet and him and Justin put me in my first choice a 2013 Mazda 3, which I absolutely love.I would definitely recommend going to McKaig to anyone looking for a new vehicle. More
by kara reeves
January 22, 2015
Awesome service I was in the market to purchase a suv with a third row seat I contacted other dealerships they kept trying to sell me cars I didn't want I contacted I was in the market to purchase a suv with a third row seat I contacted other dealerships they kept trying to sell me cars I didn't want I contacted Elexis coby at Mckaig Chevrolet I told her I wanted a chevy traverse she stated they have 4 units like that by the end of the day we had made a deal next day I went and looked and test drove the vehicle loved it that Saturday morning she had all the paperwork ready for me to sign deal was smoother than I thought it would be yes I will buy from them again and I thought I couldn't get financed with a bank Mckaig Chevrolet is number 1 in my book Thank you David M Turner More
by David m Turner
Employees Worked With
Anthony (AJ) Jackson
January 21, 2015
Hilburn We were having trouble with our suburban, Doyle was so helpful, keeping our car to see if he could replicate the problem. He did not get it to act up We were having trouble with our suburban, Doyle was so helpful, keeping our car to see if he could replicate the problem. He did not get it to act up, so we decided to trade it in. Mike Lambert has sold us many cars so we asked him for help. He showed us a car that could easily replace our suburban and yet be comfortable to drive, enough room to manage our things, and good gas mileage. We could not ask for anything more than Mike provided. He was never sitting still while he was helping us. He saw that we got everything out of our car, he even put our new keys on our key rings. He demonstrated the many options on the Traverse when it was time for him to go home. It is a very pleasant event to buy a car from Mike. He even remembers us when he sees us dining out. We enjoy doing business at McKaig. More
by Hilburn
January 20, 2015
GREAT DEALERSHIP Mike and the team at McKaig helped so much in getting me into a new car. The kids and I now have room and a nice car to ride in. Mike waa very friendl Mike and the team at McKaig helped so much in getting me into a new car. The kids and I now have room and a nice car to ride in. Mike waa very friendly and helpful in this transition in buying a new car :-) More
by lauraWillbanks
Employees Worked With
