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Bill Dickason Chevrolet Buick
Gladewater, TX
3,082 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,082 reviews
December 23, 2014
Great Dealership To Deal With!! 5 Stars From the time I walked into the dealership, I knew this was going to be a GREAT experience!! AJ was very professional, and listen to my needs and want From the time I walked into the dealership, I knew this was going to be a GREAT experience!! AJ was very professional, and listen to my needs and wants!! There was no pressure of hype, just a "Good Ole Fashion" Deal! AJ help me get a new 2015 Chev Z-71 and made it fun! The way it should be when you buy a new vehicle! A big thanks to Justin and Clark for all their help as well!! I just moved to the area and this is the type of small town dealership I am use to dealing with! Thanks to all the staff at McKaig Chev for your GREAT Customer Care so far!!!! Y'all are the best!! Steven W More
by TexML1318
December 21, 2014
Auto Purchase from Anthony Jackson I had a very good experience and was pleased with the friendly atmosphere and professional attention of the sales person as well as other employees a I had a very good experience and was pleased with the friendly atmosphere and professional attention of the sales person as well as other employees at McKAIG More
by Henry
Employees Worked With
Anthony (AJ) Jackson
December 20, 2014
'Wonderful people, BEST place to buy a vehicle' The Excellent people at McKaig worked VERY HARD to get me in a wonderful vehicle that I LOVE! Best experience I have ever had purchasing a vehicle. Ju The Excellent people at McKaig worked VERY HARD to get me in a wonderful vehicle that I LOVE! Best experience I have ever had purchasing a vehicle. Justin and Brian were OUTSTANDING in helping me get in something that would suit my needs! More
by Holla2007
Employees Worked With
Brian Pilcher
December 17, 2014
Good Dealership to do business with I have purchased two Vehicles in the past year from McKaig Chevrolet and I had the best car buying experience ever both times. They made it easy. The I have purchased two Vehicles in the past year from McKaig Chevrolet and I had the best car buying experience ever both times. They made it easy. The staff was very courteous and made it a point to meet my needs. They gave me what I ask for on my trade-in with no hassles. I will be buying my next ride from McKaig again. More
by no
December 13, 2014
One of the best places to buy a Vehicle My husband and I just bought our third vehicle this afternoon, a 2015 Chevy Traverse. The commitment to customer service and getting you in a new vehi My husband and I just bought our third vehicle this afternoon, a 2015 Chevy Traverse. The commitment to customer service and getting you in a new vehicle is outstanding, Our salesman Mike Lambert is one of the best! His award winning smile and ability to make you feel like a friends is top notch. We will not go any where else, We also know from experience that their service department is second to NONE! That Mr Dole is always willing to help and tell you what any problem is and get you in and out as soon as possible. Great team here at this dealership! The whole staff down there is friendly and have you feeling like you are at home immediately! Way to go McKaig! What a great business and we intend to be doing business here for quite a while! You have our vote! Mike and Belinda Wragg More
by Belinda Wragg
Employees Worked With
December 11, 2014
Awesome Experience! I shopped everywhere from Shreveport, to Dallas, and Mckaig was by far, the best dealership we went to. From the time I walked in and met Sabrina, til I shopped everywhere from Shreveport, to Dallas, and Mckaig was by far, the best dealership we went to. From the time I walked in and met Sabrina, till the paperwork was signed, everyone was awesome! I would, and have recommended them already to others I know. Who would've thought a little old town like Gladewater Texas would have beat the big cities in EVERYTHING, even courteousness. I LOVE MY NEW TRUCK! Thank you Mckaig, Sabrina, Floyd,and also Aaron, for making this a great experience! More
by leroy calhoun
Employees Worked With
Sabrina Preiss, Aaron Abernathy
December 08, 2014
Overall a good experience made easy When I purchased my new Silverado the people at McKaig were super easy to deal with. They were eager to make a deal on the vehicle and was more than f When I purchased my new Silverado the people at McKaig were super easy to deal with. They were eager to make a deal on the vehicle and was more than fair on my trade-in. The customer Service during the process was great and their continuous Customer Service with the Service Plan has been wonderful. I would like to personally thank Charles Phillips for all his hard work and efforts in the transaction. I love my truck and will definitely be making some referrals in the future. Thank You Guys, Charley Rainaud More
by Charley Rainaud
Employees Worked With
Charles Phillips
December 05, 2014
BEYOND BELIEF! In all my years I have never found buying an automobile a pleasant experience UNTIL this week. With total dread and an ill feeling in my stomach I In all my years I have never found buying an automobile a pleasant experience UNTIL this week. With total dread and an ill feeling in my stomach I entered McKaig Chevrolet on the insistence of my son. He had told me they treat people right. Move heard nothing but good about them, give them a try. So I went, very skeptical, somewhat defensive from verbal abuse at another dealership, only to be greeted with warmth and genuine friendliness and what appeared to be genuine caring. At no time was I stressed nor pressured. This place wasn't into games. I was and am in total shock over what a pleasant experience this was. I've had some difficulties and they listened and worked their magic. I worked with Elexis Coby and Floyd was her manager. They absolutely treated me with fairness and respect. I left with a 2015 Malibu and I am very happy with it and am totally overwhelmed with the CUSTOMER SERVICE that I believe is the heart of McKaig Chevrolet. More
by Srogers58
Employees Worked With
Lacosha, Mark Abernathy
December 03, 2014
Wonderful Experience We just purchased our second vehicle from McKaig. The service we received while purchasing the first car is why we came back again. Mike Lambert hel We just purchased our second vehicle from McKaig. The service we received while purchasing the first car is why we came back again. Mike Lambert helped us both times, and he did everything he could to make the whole experience as smooth as possible (even staying after hours to finish everything). The finance department was also very knowledgeable and trustworthy. Definitely recommend McKaig. More
by Luke Busha
Employees Worked With
December 02, 2014
Greatest shopping experience ever This is the greatest shopping experience i have ever had buying anything. NO PRESSURE AT ALL!! Mike worked hard to find us what we wanted and the pri This is the greatest shopping experience i have ever had buying anything. NO PRESSURE AT ALL!! Mike worked hard to find us what we wanted and the price range we wanted I would send everyone i know to buy a vehicle here More
by mgdeckeriii
