Bill Dickason Chevrolet Buick

Greatest Service Ever My husband and I filled out request online for car dealerships in our area. The only one that responded to all those request was was McKaig Chevrolet. My husband and I filled out request online for car dealerships in our area. The only one that responded to all those request was was McKaig Chevrolet. Faye Hinds called me first and then emailed me to find out what I was looking for. I explained to her it would be after Christmas before I bought a car, so we set up an appointment. Over the past several months I have had appointments but many were canceled due to unforeseen circumstances. Faye always kept in touch to see if I was okay, over the past months she has become a friend. I finally got to meet her on Friday April 18, 2014. Faye you are a blessing. I called Faye and told her I was on my way and she had Brian waiting for me. Brian asked what I was looking for and how much I wanted to spend. He knew just the vehicle. I am a proud owner of a 2010 HHR. Thanks so much, you guys are wonderful. Have a blessed week!!! Heather Crafts More

Excellent Customer Service I purchased a 2014 Chevy Malibu from McKaig a week ago. Everyone was very friendly and worked hard to get me out from under my car I was upside down o I purchased a 2014 Chevy Malibu from McKaig a week ago. Everyone was very friendly and worked hard to get me out from under my car I was upside down on. I would definitely recommend the dealership to anyone looking for a new or used vehicle in the future. More

Problem Solved!!!! I purchased a vehicle on April 11, 2014 from McKaig. It was the second time I had been to McKaig to purchase a vehicle. I was not happy with a couple I purchased a vehicle on April 11, 2014 from McKaig. It was the second time I had been to McKaig to purchase a vehicle. I was not happy with a couple of things that happen while I was at the dealership. When I made it home, I decided to express my feeling by sending a message telling what I felt was the problem. I received a call the next day around 9 am from a representative from McKaig asking what he could do to fix my problem. The McKaig Team went out of their way to ensure that my concerns were addressed and I was very well taken care of. I felt as if I were a member of their team. I would like to thank West, Mike, Rick and Floyd for making me feel welcomed. More

Perfect!!!! Sabrina, sales, and Justin, finance, were both amazing!!!. This was the first car I have purchased on my own. I was terrified. honestly expected to ge Sabrina, sales, and Justin, finance, were both amazing!!!. This was the first car I have purchased on my own. I was terrified. honestly expected to get the run-around due to the fact my credit is not great as the result of a divorce. I was very wrong!!! I picked my Equinox out on their website and as soon as I got off of work I went and signed the papers. I will never ever use another dealership. I will always recommend McKaig's to anyone that will listen. If everyone that works there is like Sabrina and Justin, then I cannot think of a reason anyone should not use McKaig!!!! Thank you both from the bottom of my heart!!!!!!! More

LOVED LOVED Sabrina and Justin... Awesome personalities and so friendly. The financial guy, not so much... Seemed it was all about business and not "forthepeople" and so friendly. The financial guy, not so much... Seemed it was all about business and not "forthepeople" More

Outstanding service at Dealership We were needing to purchase a new car, McKaig Chevrolet is well known for their professional service and competitive prices on vehicles. We went to We were needing to purchase a new car, McKaig Chevrolet is well known for their professional service and competitive prices on vehicles. We went to Mckaig and met Mike Lambert , we made him aware that we had a tight budget we were working with as we are retired. We also wanted a full sized Chevrolet with the extras, the new cars have on them now. He was very professional. courteous and understood that we had to get the best possible price on the car we decided on buy. It didn't take long for us to find the car we wanted. We were able to purchase it within our budget, then Mike really helped us to understand the many extras and how to understand how they operated. The owner of the Company spent time with us to answer any questions we might have had and express his appreciation. for our purchase. If you are considering buying a car, I would highly recommend you try McKaig Chevrolet and speak with Mike Lambert. More

We traded our 2011 Tahoe for a 2014 Silverado during Chevy Truck Month. Mike Lambert was a jewel to work with. My husband will not "do the new car thing" so I was tasked with getting what he wanted in Chevy Truck Month. Mike Lambert was a jewel to work with. My husband will not "do the new car thing" so I was tasked with getting what he wanted in a new truck. Mike went above and beyond to make it happen before the end of the month. He worked with me on trade (fairly and without high pressure sales tactic) and we "did the deal" in a matter of minutes rather than hours. It was truly a pleasure to work with our hometown dealer again and enjoy the family atmosphere. (I had my equinox serviced while we settled the paperwork on the car). This dealership makes every other dealership in the entire East Texas area look less than "gold star." We enjoy the conversation on catching up with their hunting and fishing as well as their attention to customer service. Mike spent about an hour going over every feature in the new truck and for my non-technical husband, this was certainly a "lesson." Again, we had the final price the day before we "did the deal" and with cashier's check in hand, there was no last minute haggling or dealing - it was easy breezy and we are HAPPY, HAPPY, HAPPY! THank you Mike Lambert and McKaig Chevrolet for making truck buying fun instead of a chore! More

My initial contact with McKaig was through their website. Followup emails with Faye were helpful and indicated their interest in me being a customer. Ultimately we visited McKaig and purchased a Buick Encl Followup emails with Faye were helpful and indicated their interest in me being a customer. Ultimately we visited McKaig and purchased a Buick Enclave from Mike Lambert. Mike was very friendly and knowledgeable of the vehicle's features. He clearly explained the purchase documents and showed us how to use the various features on the car after the sale. Based on internet searches I think I might have gotten a slightly better price from a Dallas dealership but overall the price of the vehicle and the trade allowance for my vehicle were good and I prefer to buy from local dealerships when possible. We did not finance the vehicle through McKaig but their finance people provided a very competitive financing proposal. We accidentally left CD's in the player of our old vehicle and they went the exra mile to retrieve the CD's from the car wholesaler who bought the car and return them to us. I would definitely recommend McKaig to others and will consider them when I purchase my next vehicle. More

We bought a 2011 Buick Enclave and are very happy with our purchase. The financial part was a lot easier than we expected. And they even took our camper in on trade!!!! These are a great bunch of people t our purchase. The financial part was a lot easier than we expected. And they even took our camper in on trade!!!! These are a great bunch of people to do business with and would recommend them to anyone. Thank you McKaig Chevrolet! More

We have bought many cars in the last 20+ years of marriage, but none has come close to matching our experience at McKaig. From the start, Brian Pilcher set the tone for the day, made us feel at home, marriage, but none has come close to matching our experience at McKaig. From the start, Brian Pilcher set the tone for the day, made us feel at home, never pressured, and was genuinely trying to help us find the right fit for our family. I grew up in the car business, so I know how it works...but the staff at McKaig was nothing like the stereotypes...all the way through financing and closing. We got the perfect vehicle for the right price and have no regret whatsoever. This team breaks the mold and goes the 2nd mile when it comes to customer service and walking the talk "for the people". We will never buy another vehicle from anyone other than McKaig...guaranteed!!! More